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Hilton Quebec

4.0 star property

Photo gallery for Hilton Quebec

View from property
Deluxe Room, 1 King Bed, River View (Old Quebec)
Premium Suite, River View | Living area
Front of property
Outdoor pool, a heated pool, pool loungers, lifeguards on site

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View map
1100 Rene Levesque East, Québec City, QC, G1R 4P3
  • Place, Citadel of Quebec
    ‪7 min walk‬
  • Place, Quartier Petit Champlain
    ‪12 min walk‬
  • Place, Plains of Abraham
    ‪13 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, River View (Old Quebec)

Deluxe Room, 1 King Bed, River View (Old Quebec)

Deluxe Room, 1 King Bed, River View (Old Quebec)

9.0 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

9.8 out of 10
Exceptional
(17 reviews)
  • 53 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Old Quebec)

55-inch LCD TV with cable channels, TV, iPod dock

Room, 1 King Bed, River View (Old Quebec)

9.0 out of 10
Wonderful
(66 reviews)
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite (Panoramique)

Signature Suite (Panoramique)

Signature Suite (Panoramique)

  • 123 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(157 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, River View

1 bedroom, premium bedding, down duvets, in-room safe

Premium Suite, River View

  • 70 sq m
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, River View

Studio Suite, River View | Living area

Studio Suite, River View

  • 44 sq m
  • River view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, River View

Junior Suite, 1 King Bed, River View

Junior Suite, 1 King Bed, River View

8.4 out of 10
Very good
(6 reviews)
  • 44 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Parliament View)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed (Parliament View)

9.6 out of 10
Exceptional
(46 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Parliament View)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds (Parliament View)

9.4 out of 10
Exceptional
(63 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View (Old Quebec)

Room, 2 Queen Beds, River View (Old Quebec)

Room, 2 Queen Beds, River View (Old Quebec)

8.8 out of 10
Excellent
(30 reviews)
  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Mountain View (Mobility)

Room, 1 Queen Bed, Accessible, Mountain View (Mobility)

Room, 1 Queen Bed, Accessible, Mountain View (Mobility)

8.8 out of 10
Excellent
(19 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite with River View

1 bedroom, premium bedding, down duvets, in-room safe

Premium Suite with River View

  • Sleeps 5

Studio Suite with River View

  • Sleeps 5

View all photos for Old Quebec Two Queen Room with River View

1 bedroom, premium bedding, down duvets, in-room safe

Old Quebec Two Queen Room with River View

  • Sleeps 4

View all photos for King Room with Mountain View

1 bedroom, premium bedding, down duvets, in-room safe

King Room with Mountain View

  • Sleeps 3

View all photos for Two Queen Room with Mountain View

1 bedroom, premium bedding, down duvets, in-room safe

Two Queen Room with Mountain View

  • Sleeps 5

View all photos for Junior Suite with River View

Living area

Junior Suite with River View

  • Sleeps 5

View all photos for Executive King Room with River View

1 bedroom, premium bedding, down duvets, in-room safe

Executive King Room with River View

  • Sleeps 3

View all photos for Executive Floor King Room with Parliament View

1 bedroom, premium bedding, down duvets, in-room safe

Executive Floor King Room with Parliament View

  • Sleeps 3

View all photos for Executive Floor Two Queen Room with Parliament View

1 bedroom, premium bedding, down duvets, in-room safe

Executive Floor Two Queen Room with Parliament View

  • Sleeps 4

View all photos for Deluxe Corner Room with Old Quebec River View

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Corner Room with Old Quebec River View

  • Sleeps 3

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Parliament Executive Room)

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, 1 King Bed (Parliament Executive Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, River View

55-inch LCD TV with cable channels, TV, iPod dock

Executive Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Parliament)

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, 2 Queen Beds (Parliament)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View One Queen Mobility Accessible

1 bedroom, premium bedding, down duvets, in-room safe

Mountain View One Queen Mobility Accessible

  • Sleeps 2

View all photos for King Room With City View

1 bedroom, premium bedding, down duvets, in-room safe

King Room With City View

  • Sleeps 3

View all photos for Two Queen Room With City View

1 bedroom, premium bedding, down duvets, in-room safe

Two Queen Room With City View

  • Sleeps 5

View all photos for King Room with Old Quebec River View

1 bedroom, premium bedding, down duvets, in-room safe

King Room with Old Quebec River View

  • Sleeps 3

View all photos for King Room with Parliament View

1 bedroom, premium bedding, down duvets, in-room safe

King Room with Parliament View

  • Sleeps 3

View all photos for Two Queen Room With Parliament View

1 bedroom, premium bedding, down duvets, in-room safe

Two Queen Room With Parliament View

  • Sleeps 4

View all photos for Junior Suite

1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite

  • Sleeps 5

View all photos for Signature King Suite

1 bedroom, premium bedding, down duvets, in-room safe

Signature King Suite

  • Sleeps 2

View all photos for Executive Floor King Room

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Executive Floor King Room

  • Sleeps 3

View all photos for Executive Floor Two Queen Room

1 bedroom, premium bedding, down duvets, in-room safe

Executive Floor Two Queen Room

  • Sleeps 4

View all photos for Room, 1 King Bed, Mountain View

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Mountain View

8.6 out of 10
Excellent
(35 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Interior detail
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  • Free WiFi
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4.3 out of 5, Excellent, 3,445 reviews
The price is AU$206
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About the area

Québec City

Hilton Quebec is centrally located in Québec City, a 3-minute walk from Parliament Building and 7 minutes by foot from Citadel of Quebec. .This hotel is 1 mi (1.7 km) from Place Royale and 1.3 mi (2.1 km) from Plains of Abraham.

What's nearby

  • Parliament Building - 3 min walk - 0.3 km
  • Citadel of Quebec - 7 min walk - 0.6 km
  • Quartier Petit Champlain - 12 min walk - 1.0 km
  • Château Frontenac - 12 min walk - 1.0 km
  • Plains of Abraham - 13 min walk - 1.1 km

Getting around

  • Quebec Palace Station - 13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 22 min drive

Restaurants

  • ‪Cabu - ‬1 min walk
  • ‪Poutineville - ‬3 min walk
  • ‪Brûlerie St-Jean - ‬4 min walk
  • ‪Bar Le Drague - ‬5 min walk
  • ‪Second Cup Café - ‬4 min walk

About this property

Hilton Quebec

Central Québec City hotel connected to the convention center, steps from Parliament Building
Hilton Quebec offers 569 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels and pay movies. Refrigerators and espresso makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 569 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy local cuisine at CABU Boire et manger, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, express check-in, and express check-out. This hotel has 22 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
CABU Boire et manger - This restaurant specializes in local cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
CABU comptoir - This coffee shop serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (CAD 25 per night)
  • Valet parking on site (CAD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 38 for adults and CAD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • CABU Boire et manger
  • CABU comptoir

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool
  • Sauna

Family friendly

  • In-room cot
  • In-room refrigerator
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Coworking space

Outdoors

  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (99 centimetre high)
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 23 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Lifeguards
  • Reception hall
  • Renovated entire property - January 2021
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 38 for adults and CAD 19 for children
  • Self parking fee: CAD 25 per night
  • Valet parking fee: CAD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 2024-09-30, 054806

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Quebec
Hilton Quebec
Quebec Hilton
Hilton Hotel Quebec City
Hilton Quebec City
Hilton Quebec Hotel Quebec City
Hilton Quebec Quebec City
Hilton Quebec Hotel
Hilton Quebec Hotel
Hilton Quebec Québec City
Hilton Quebec Hotel Québec City

Hilton Quebec Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2008 out of 2890 reviews
Rating 8 - Good. 581 out of 2890 reviews
Rating 6 - Okay. 181 out of 2890 reviews
Rating 4 - Poor. 72 out of 2890 reviews
Rating 2 - Terrible. 48 out of 2890 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Alexander

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Good: Location, views from room, pool for kids, desk staff and pool staff very courteous and pleasant. Bad: Mostly issues with (maybe new or poorly trained?) housekeeping staff. Alarm set by previous guest rang at 6am first morning, no shower curtain in room on arrival, took 2 calls and 3 hours to get replacement, housekeeping skipped room cleaning both days (do not disturb sign on for 30 minutes each day), had to ask desk staff to get cleaning done after 7pm both nights of stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Despina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a fantastic location! Clean, spacious, comfortable room. Convenient cafe for croissants, sandwiches, fruit, etc in the hotel lobby. Easy walk to the old town, shops and restaurants. Will definitely return.
Stayed 3 nights in Jul 2025

8/10 Good

Dilan

Stayed 1 night in Jul 2025

10/10 Excellent

rajan

Travelled with family
Liked: Amenities
Beautiful
Stayed 1 night in Jul 2025

8/10 Good

Yuxuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC is too loud that I needed ear plug to sleep. Rest is good
Stayed 2 nights in Jul 2025

4/10 Poor

Jean-Francois

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Ascenseur du stationnement en panne et aucune indications pour retrouver l’hôtel. Il manquait des serviettes et le réapprovisionnement de papier mouchoir et toilette n’a pas été fait. Le câble de la télé était arraché du mur et ne fonctionnait pas très bien. Ascenseurs de l’hôtel n’étaient pas tous disponibles. Personnel très peu sympathique et propreté de la chambre moyenne. Déçu pour le prix.
Stayed 2 nights in Jul 2025

6/10 Okay

Istiaque

Liked: Cleanliness
Disliked: Staff & service
Found somebody’s used socks in the room
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Travelled with family and small children
Liked: Amenities
Absolutely loved the outdoor pool and a patio bar. Fantastic! Will recommend and will be back.
Stayed 1 night in Jul 2025

10/10 Excellent

SOOHYUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great but not convenient to walk to major attractions. price seemed high.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the game area and the pool, gym was also very complete.
Stayed 1 night in Jul 2025

10/10 Excellent

Jean

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jul 2025

4/10 Poor

Sherman

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Saharsadat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

8/10 Good

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, bracelets that let the kids get treats around property, the pool, friendly staff - only challenge was parking as we have a big SUV and we’re travelling with box - although the hotel can’t accommodate they were helpful in finding a convenient spot just a 2 minute walk away.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rigoberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet rooms, confortable beds.
Stayed 3 nights in Jul 2025

10/10 Excellent

Merrill, Walterboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most spectacular view from our HUGE window is the best I’ve ever seen!!
View from our room window….
Stayed 4 nights in Jul 2025

10/10 Excellent

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, well located and the staff was friendly and helpful.
Stayed 1 night in Jul 2025

6/10 Okay

Kevin, Rockwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Empty alcohol bottle left in front of my room door when checking in. Half eaten hamburger was left in fridge. Property messaged me to ask about check in and I provided the above. Empty alcohol bottle was still in front of my room door when I checked out the next day.
Stayed 1 night in Jul 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2025

4/10 Poor

Laura

Liked: Staff & service, amenities
Disliked: Cleanliness
The view from our room on the 19th floor was epic! And the pool was decent. However, I expected more from a "premium suite" 750 sqft room that sleeps 5 people - no extra blankets, one tea option and literally only one tea bag, no mugs, lack of espresso pods, no diffuser for hairdryer, no dinnerware for the 6 seat dining room table. I was told room service was not available. The other person I stayed with got a little sick the first night so we stayed in. Ordered from the restaurant downstairs and brought the food up to the room. Hard to carry a few dishes, cutlery, glassware with two hands. Of course they forgot the bread for one dish so I had to go back down , wait for the bread, and back up again. By that time the other food was cold. Room service not available is ridiculous. I needed a diffuser attachment for the hairdryer. I asked three times for one. Finally had two brought up to the room, neither of them fit. For this caliber of room and what we paid, I expected more than just 750sqft of space. Also elevators are a disaster. The wait is ridiculous most times. Third day in, it poured rain all morning. I noticed three areas of the windows leaking. I called down twice to let them know. No one came to do anything about it. The rooms are not sound proof whatsoever. I heard noise every morning and night from upstairs. Saturday night I was woken at 2:30am by a party upstairs. Called the front desk - took an hour to stop. Bring ear plugs if you plan to stay there.
Stayed 6 nights in Jul 2025

10/10 Excellent

Shannon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for my family!
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025