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Zel Punta Cana, All Suites - All inclusive

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Dates

November 2025

December 2025

2 outdoor pools, open 9:00 AM to 6:00 PM, free pool cabanas

4 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Pet-friendly

Explore the area

Playa Bavaro, Punta Cana, La Altagracia, 23000

Place, Cocotal Golf and Country Club
‪12 min walk‬
Place, Los Corales Beach
‪16 min walk‬
Place, Cortecito Beach
‪5 min drive‬
Airport, Punta Cana (PUJ-Punta Cana Intl.)
‪22 min drive‬

Room options

1 bedroom, premium bedding, minibar, in-room safe

Zel Two Bedroom Master Suite Swimup

Exceptional

175 sq m
Sleeps 6
1 King Bed OR 2 Double Beds

Zel Two Bedroom Master

Very good

175 sq m
Sleeps 6
1 King Bed OR 2 Double Beds

Zel Suite

Very good

74 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite Master with Garden View

100 sq m
Sleeps 4

Room Standard with Garden View

74 sq m
Sleeps 4

Room Deluxe with Pool View

75 sq m
Sleeps 4

Suite Master with Pool View

100 sq m
Sleeps 4

Double Suite Master With Garden View

175 sq m
Sleeps 6

Double Suite Master With Pool View

175 sq m
Sleeps 6

Zel Swimup Suite

Good

75 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite Master With Garden View

100 sq m
Sleeps 1

Suite Standard With Garden View

74 sq m
Sleeps 1

Suite Master With Pool View

100 sq m
Sleeps 1

Room Deluxe With Pool View

75 sq m
Sleeps 1

Zel Master Suite

Excellent

100 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Zel Swimup Master Suite

Good

100 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Casa Zel SwimUp Suite

328 sq m
2 bedrooms
Sleeps 8
1 King Bed and 2 Queen Beds

Similar properties

On private beach
Pool
Hot tub
Breakfast included

includes taxes & fees

9 Dec - 10 Dec

About the area

Punta Cana

With a stay at Zel Punta Cana, All Suites - All inclusive in Punta Cana (Bávaro), you'll be a 3-minute drive from Cocotal Golf and Country Club and 9 minutes from Downtown Punta Cana. .This golf property is 1.8 mi (2.9 km) from Los Corales Beach and 2.4 mi (3.8 km) from Cortecito Beach.

What's nearby

Cocotal Golf and Country Club - 12 min walk - 1.0 km
Los Corales Beach - 16 min walk - 1.4 km
Aromas Museum - 3 min drive - 1.5 km
Cortecito Beach - 5 min drive - 2.7 km
Bavaro Beach - 10 min drive - 4.3 km

Getting around

Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

‪Seaside Grill - ‬6 min drive
‪Veranda - ‬17 min walk
‪Lobby Bar - ‬10 min walk
‪Drifters Lazy River Bar - ‬6 min drive
‪World Cafe - ‬1 min drive

About this property

Zel Punta Cana, All Suites - All inclusive

Luxury property with 4 restaurants and 2 outdoor pools

Zel Punta Cana, All Suites - All inclusive offers 190 air-conditioned accommodations with outdoor private hot tubs and minibars. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 190 air-conditioned rooms featuring outdoor private hot tubs. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and minibars.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. This Mediterranean property also features complimentary wireless internet access, a hair salon, and wedding services. The complimentary beach shuttle makes getting to the surf and sand a breeze.

Grab a bite at Volcan, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

A complimentary manager's reception is offered each day.

Volcan - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Nokyo - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Tacorini - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Parda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

All-inclusive details

All-inclusive room rates at Zel Punta Cana, All Suites - All inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

24-hour room service

In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities

Volleyball

Lessons/classes/games

Aerobics

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Theme parties

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Free beach shuttle
Free secured self parking on site

Food and drink

3 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception

Restaurants on site

Nokyo
Parda
Tacorini
Volcan

Things to do

2 outdoor pools
27-hole golf course
5 outdoor tennis courts
Beach volleyball
Evening entertainment
Fitness classes
Full-service spa
Golf carts
Golf clubhouse
Golf lessons
Gym
Optional golf privileges
Wine tasting room
Yoga classes

Family friendly

2 outdoor pools
Dining table
Laundry facilities
Lifeguards on site
Living room
Mini-fridge
Separate in-room dining area
Soundproofed rooms

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
Garden
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Front entrance ramp
Magnifying mirror
No lift
Well-lit path to entrance

3 floors
8 buildings
Banquet hall
Built in 2008
Designated smoking areas
Lifeguards
Mediterranean architecture
Renovated entire property - December 2024

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

HDTV with premium cable channels

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Dining table
Dishwasher
Free bottled water
Mini-fridge
Minibar
Separate dining area

Air conditioning
Connecting rooms available
Iron/ironing board
Laptop workspace
Living room
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 3150 per pet, per night

Welcoming dogs only

2 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

Pet fee: DOP 3150 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Pool access available from 9:00 AM to 6:00 PM

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

A car is not required for transportation to and from this property

Guests under 18 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Zel Punta Cana, All Suites - All inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Karen Esmeralda

Travelled with family

15 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There is nothing I can say bad, we had a wonderful experience, everyone is just so friendly, so helpful and overall great people. Food was amazing, pools were amazing, bars are amazing, room is amazing, and overall a great place to take your vacation.

Stayed 5 nights in Aug 2025

10/10 Excellent

eiryne

14 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2025

8/10 Good

Karina

Travelled with family

14 Aug 2025

Liked: Staff & service, property conditions & facilities

Not crowded, if you want rest no shows or activities, plenty of cabanas and chairs by the pool and beach. The beach is a bit far, golf cart brings you back and forth. The food is like at any other all inclusive, limited. Soda either flat or tastes like diet. Not much for younger kids. Overall very relaxing stay.

Stayed 6 nights in Aug 2025

10/10 Excellent

Mikayel

14 Aug 2025

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

Stayed 6 nights in Aug 2025

10/10 Excellent

Shehbaz

12 Aug 2025

Stayed 7 nights in Aug 2025

8/10 Good

Kiah

Travelled with partner

10 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property with beautiful pools and places to eat. Loved the quietness and wellness portion of it. Service was a little slow at most times though.

Stayed 4 nights in Aug 2025

6/10 Okay

Hayley Jane

Travelled with partner

8 Aug 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

This is a beautiful property and it appeared to be a great location to celebrate our wedding anniversary. However, there were a few issues that really let it down for us. The check in process was really unorganized and took far too long since we were encouraged to take a tour of some other rooms in consideration of an upgrade (conveniently our allocated room only had twin beds and there were no other king beds available). Long story short everything seems so unorganized as though the left hand doesn’t know what the right hand is doing. Excluding a small handful of individuals the customer service from staff was lacking in warmth and friendliness and there was a vibe that they didn’t enjoy working there. Too many disappointments to list here so I don’t think we’d go back to this resort.

Stayed 4 nights in Jul 2025

10/10 Excellent

Michel

Travelled with family, Travelled with group

Carla

Travelled with family

6 Aug 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

Estuve una queja !! Pero quiero poner muy claro el trato de Yajaira la chica que trabaja en el café !! Una persona con pésimo servicio al cliente ! Arrogante ! Muy mal carate ! Cuando hable sobre el trato de ella ! Nos trato peor ! Hablé con la encargada Laura y creo que a llamarle a la atención nos trató pésimo ! Incluso otras persona alrededor daban la queja de lo mal que trataban!! No vuelvo por persona como ella !!!

Stayed 3 nights in Aug 2025

10/10 Excellent

bruna

6 Aug 2025

Stayed 4 nights in Jul 2025

4/10 Poor

Lorelli

5 Aug 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 4 nights in Jul 2025

4/10 Poor

Carlos Daniel

4 Aug 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 2 nights in Aug 2025

10/10 Excellent

Sara

Travelled with family

4 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our room was spacious and comfortable! All of the villas were close to everything, it was very walkable. And there were plenty of food options to choose from each day. The food was great and the staff were very friendly and accommodating. I’d highly recommend this resort and we will definitely be back!

Stayed 3 nights in Jul 2025

8/10 Good

torstein ulrich

Travelled with family

4 Aug 2025

Liked: Cleanliness, property conditions & facilities

The bartenders are nonexistent. There is no nightlife and it is a great place to get away if you want no noise.

Stayed 7 nights in Jul 2025

8/10 Good

Leonardo

Travelled with family

3 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Relaxing

Stayed 3 nights in Jul 2025

4/10 Poor

Monica

Travelled with family and small children

3 Aug 2025

Liked: Cleanliness

Disliked: Staff & service

Resort needs alot of work when it comes to customer service. It toom us 3 hrs. To check in and we couldnt seem to get much help. You are assigned a concierge and we seen him the first 20 mins and never again. The food was not good..usually cold and there was not very many options. Resort was quiet and clean. Unfortunately, i would not visit this resort again.

Stayed 2 nights in Jul 2025

4/10 Poor

Eric

Travelled with partner

2 Aug 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

We had high hopes for our vacation at ZEL Punta Cana, but unfortunately, the experience didn’t live up to expectations. While the resort itself is visually stunning — the grounds are beautiful, and the rooms are modern, clean, and very well-designed — everything else fell short, especially for a place marketed as a luxury all-inclusive. The buffet food was consistently cold and unappetizing. Every meal we had there lacked flavor and freshness. It honestly felt like food was being left out too long without proper temperature control. To make matters worse, there was very little variety for children, which made mealtimes even more difficult for families. The drinks were also disappointing — most tasted extremely watered down. Whether at the pool, bar, or restaurant, the quality was not what you’d expect from a resort of this level. Our biggest issue was with the concierge service, or rather the complete lack of it. Our concierge never introduced himself, never reached out, and never followed up. As a result, we were unable to make any dinner reservations at the specialty restaurants. We were forced to leave the resort and pay for dinner 3 out of the 5 nights, costing us nearly $500 — a major inconvenience and an unexpected expense at an “all-inclusive” resort. We reported our concerns to the front desk and staff several times, but our complaints were never addressed. There was no follow-up, no solution, and no accountability. What’s worse is that, after speaking with other

Stayed 5 nights in Jul 2025

10/10 Excellent

anastasia

Travelled with partner

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at ZEL Punta Cana for our anniversary and had a truly beautiful experience. The resort is stunning—lush, tropical, clean, and filled with charming walking paths and photo-worthy spots. The rooms were spacious, spotless, and beautifully designed. It felt like a home away from home. The staff were warm and welcoming—special thanks to Eliezer (concierge), Rafelito, Angelisa (buffet hostess), Yajaira (the sweetest barista who made the best iced lattes), Mateo (full of beachside energy), and Rudy for amazing service. Their kindness made our trip unforgettable. The food was great overall. We loved the poolside and beach restaurants for lunch—so fresh and flavorful. The buffet offered yummy salads, pizza, and daily breakfast with omelets, fruit, and pastries. À la carte and hibachi dinners were delicious, and drinks from the bars were always well made. A few small hiccups like housekeeping delays and tech issues with QR menus didn’t take away from how much we enjoyed our time here. If you visit, come prepared with personal essentials just in case—pharmacy prices can be high. ZEL has such a cozy, boutique feel. We left feeling relaxed, cared for, and already planning our return.

Weather was good. Hotel is a must stay. No kids. However they changing over to that. The adults was still outside.

Stayed 2 nights in Jul 2025

Zel Punta Cana, All Suites - All inclusive

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Explore the area

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Casa Zel SwimUp Suite

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About the area

Punta Cana

What's nearby

Getting around

Restaurants

About this property

Zel Punta Cana, All Suites - All inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Water activities

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods