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whala!urban punta cana

4.0 star property

Photo gallery for whala!urban punta cana

Outdoor pool
Property video
Terrace/patio
Studio with pool view
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

View map
Avenida Estados Unidos, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪4 min walk‬
  • Place, Manati Park Bavaro
    ‪3 min drive‬
  • Place, Bavaro Beach
    ‪10 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(41 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

7.6 out of 10
Good
(18 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment with pool view

Apartment with pool view

Apartment with pool view

8.0 out of 10
Very good
(7 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio with pool view

Studio with pool view

Studio with pool view

8.6 out of 10
Excellent
(17 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Punta Cana

With a stay at whala!urban punta cana in Punta Cana (Bávaro), you'll be a 4-minute walk from Cocotal Golf and Country Club and within a 5-minute drive of Downtown Punta Cana. .This hotel is 6.9 mi (11 km) from Bavaro Beach and 11.2 mi (18 km) from Macao Beach.

What's nearby

  • Cocotal Golf and Country Club - 4 min walk - 0.4 km
  • Manati Park Bavaro - 3 min drive - 2.1 km
  • Downtown Punta Cana - 5 min drive - 6.0 km
  • Bavaro Beach - 10 min drive - 4.6 km
  • Punta Cana Beach - 22 min drive - 24.4 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 19 min drive

Restaurants

  • ‪Tori - ‬9 min drive
  • ‪Lobby Bar - ‬11 min drive
  • ‪Capri - ‬11 min drive
  • ‪Mosaico - ‬11 min drive
  • ‪Steak & Lobster - ‬11 min drive

About this property

whala!urban punta cana

Hotel with free parking, 4-minute walk to Cocotal Golf and Country Club
Whala!urban punta cana offers 69 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

whala urban punta cana Hotel
whala urban Hotel
whala urban punta cana
whala urban
Whala!Urban Punta Cana Hotel
Whala!Urban Punta Cana Punta Cana
Whala!Urban Punta Cana Hotel Punta Cana

Reviews

whala!urban punta cana Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 429 out of 1001 reviews
Rating 8 - Good. 264 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 121 out of 1001 reviews

Reviews

10/10 Excellent

Imanol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good and piña colada. Good price for something fast and few days
Stayed 1 night in Aug 2025

8/10 Good

Simone Lotoya, St. James

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great for my son, who enjoyed himself tremendously.
Stayed 6 nights in Aug 2025

2/10 Terrible

Lakeeta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No body wash, towels,
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Liked: Staff & service
Hotel was nice just in a bad location and not transport to places if needed
Stayed 1 night in Aug 2025

6/10 Okay

Tamara

Stayed 2 nights in Aug 2025

8/10 Good

Luis, Garfield

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Cédric Alexandre

Stayed 1 night in Aug 2025

8/10 Good

Laura

Stayed 1 night in Aug 2025

8/10 Good

Nestor

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gladivee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great pool and indoor patio. We were a group that rented 4 rooms. All of them in the 3rd floor. None of them had functioning air conditioning. Reported multiple times and just got round around answers. After 4 hours my room was change and there wan not much difference in the new one. I do not recomend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Karina Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Todo bien
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Domilla

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So wonderful
Stayed 4 nights in Jul 2025

8/10 Good

Neftalia

Buena atención y habitaciones limpias
Stayed 1 night in Jul 2025

10/10 Excellent

Erlych

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice
Stayed 1 night in Jul 2025

8/10 Good

Sherlys

Stayed 1 night in Jul 2025

10/10 Excellent

Neftalia

Liked: Cleanliness
Very good
Stayed 2 nights in Jul 2025

6/10 Okay

Evelyn, Tampa

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo espectacular

10/10 Excellent

Alexandra

Stayed 2 nights in Jul 2025

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2025

2/10 Terrible

Alex

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When I arrived I was given one key. The one key controls the entire room. It’s extremely hot in the room and when you leave you have to take the key. Also, the network to connect to Netflix and other apps were not working and they informed us it wasn’t working. Additionally, they gave us no wash clothes. The guy at the front desk was NOT helpful at all. He disappeared several times. We felt unsafe due to some health conditions. I’ve been requesting a refund and no one at the reservations department has answered Expedia. Be aware of this place!
Stayed 3 nights in Jul 2025