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whala!urban punta cana

4.0 star property

Photo gallery for whala!urban punta cana

Outdoor pool
Terrace/patio
Studio with pool view
Balcony view
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

View map
Avenida Estados Unidos, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪5 min walk‬
  • Place, Los Corales Beach
    ‪6 min drive‬
  • Place, Bavaro Beach
    ‪10 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(39 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

7.6 out of 10
Good
(18 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment with pool view

Apartment with pool view

Apartment with pool view

8.0 out of 10
Very good
(7 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio with pool view

Studio with pool view

Studio with pool view

8.6 out of 10
Excellent
(17 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Standard

In-room safe, desk, soundproofing, free cots/infant beds

Double Room Standard

  • 30 sq m
  • Sleeps 2

View all photos for Suite Superior

In-room safe, desk, soundproofing, free cots/infant beds

Suite Superior

  • 40 sq m
  • Sleeps 2

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About the area

Punta Cana

With a stay at whala!urban punta cana in Punta Cana (Bávaro), you'll be a 4-minute walk from Cocotal Golf and Country Club and within a 5-minute drive of Downtown Punta Cana. .This hotel is 6.9 mi (11 km) from Bavaro Beach and 11.2 mi (18 km) from Macao Beach.

What's nearby

  • Cocotal Golf and Country Club - 5 min walk - 0.5 km
  • Downtown Punta Cana - 5 min drive - 6.0 km
  • Los Corales Beach - 6 min drive - 3.8 km
  • Cortecito Beach - 8 min drive - 4.4 km
  • Bavaro Beach - 10 min drive - 4.6 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 19 min drive

Restaurants

  • ‪Mar Y Sal - ‬12 min drive
  • ‪Mosaico - ‬11 min drive
  • ‪Capri - ‬11 min drive
  • ‪El Guarapo - ‬11 min drive
  • ‪Tori - ‬9 min drive

About this property

whala!urban punta cana

Hotel with free parking, a short walk to Cocotal Golf and Country Club
Whala!urban punta cana offers 69 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

whala urban punta cana Hotel
whala urban Hotel
whala urban punta cana
whala urban
Whala!Urban Punta Cana Hotel
Whala!Urban Punta Cana Punta Cana
Whala!Urban Punta Cana Hotel Punta Cana

whala!urban punta cana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 437 out of 1019 reviews
Rating 8 - Good. 275 out of 1019 reviews
Rating 6 - Okay. 137 out of 1019 reviews
Rating 4 - Poor. 49 out of 1019 reviews
Rating 2 - Terrible. 121 out of 1019 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sakia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were put in a room directly next to construction. Could not relax at all. Construction ended late, and started super early
Stayed 1 night in Jun 2025

2/10 Terrible

yarlenis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer

From desk comunicación was very bad They only give you a piece of paper to sign and fill it out. Some questions they don’t tell you nothing about the Wi-Fi. They don’t tell you. Nothing About The Breakfast. They don’t tell you anything about communication around. Also, the room is not the same as it shows on the picture. Also, the AC didn’t work three times. I reported it and they come out. We’re gonna check and nothing happened. The blanket of the bed. It was awful hair de dinner. La de David Before Was scanner crimping. Espagueti seafood was not the same. Not very friendly hotel, and they don’t help you with communication. They communication with our Customer is out of control. I will not recommend it.mu was 215 also no elevator
Stayed 1 night in Jun 2025

10/10 Excellent

Shamora

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very polite, knowledgeable and respectful. Rooms are very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool - so clean - have stayed on two occasions for a week stay each visit and given the same room on my request- love the staff
Stayed 7 nights in Jun 2025

2/10 Terrible

SIDNEY, NEWARK

Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Kevin

One day, during room service clean up, my shoes were taken
Stayed 5 nights in Jun 2025

10/10 Excellent

Oybek

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jun 2025

8/10 Good

Quinla

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool and pool area, rooms a little outdated but clean
Stayed 1 night in Jun 2025

8/10 Good

karina

Stayed 1 night in Jun 2025

8/10 Good

Candice

Stayed 2 nights in Jun 2025

10/10 Excellent

Saidjon

Stayed 1 night in Jun 2025

10/10 Excellent

Oybek

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2025

10/10 Excellent

Cornelius

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is my favorite in Punta Cana. It’s a hidden gem for the area. The staff is also nice and friendly. I highly recommend it to anyone needing a great place to stay in Punta Cana.
Stayed 1 night in Jun 2025

8/10 Good

PATRICK

Liked: Cleanliness
Room was clean and staff was friendly. Very good value for price paid. Property was located in a central, but questionable neighborhood.
Stayed 1 night in May 2025

8/10 Good

Madison

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was an average hotel. Only needed it for the night, it did the job! Was safe, affordable, and clean but not “luxury” just FYI
Stayed 1 night in May 2025

10/10 Excellent

Angel Miguel

Stayed 1 night in Jun 2025

2/10 Terrible

Liz

Disliked: Cleanliness, property conditions & facilities
Poor condition of room plus coffee maker but not coffee asked receptionist and he said not authorized for it. Not flat iron but iron board . Customer service was kind of whatever.
Stayed 1 night in Jun 2025

10/10 Excellent

Danilo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa experiência, o hotel superou expectativas, limpo, arejado, bom atendimento, café da manhã muito bom, havia lido algumas opiniões antes de ir, mas para mim foi excelente a experiência.
Stayed 1 night in Jun 2025

10/10 Excellent

Shamora

Liked: Cleanliness, amenities, property conditions & facilities
My stay was amazing the young man at the front desk was so welcoming and has excellent English skills.the room was well clean,food was great I have 0 concerns.i would recommend Staying at this hotel and I would definitely come back
Stayed 1 night in Jun 2025

10/10 Excellent

Rohan, Wyandanch

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again
Stayed 5 nights in May 2025

10/10 Excellent

Marvin issac

Liked: Cleanliness, amenities, property conditions & facilities
This place look much better in person, and it was super clean and employees were very respectful and friendly
Stayed 1 night in May 2025

2/10 Terrible

Sanan

Stayed 1 night in May 2025

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rosa at the front office is very efficient. She'll go above and beyond just to help you. Rafa does an outstanding job multitasking. My room was super comfortable. The best cable TV system in a hotel. There are numerous channels in different languages.
Stayed 3 nights in Apr 2025

2/10 Terrible

Marcos

Stayed 1 night in May 2025