Hotel Riu Palace Bavaro - All Inclusive

4.5 star property

Photo gallery for Hotel Riu Palace Bavaro - All Inclusive

Aerial view
Coffee shop
8 restaurants, breakfast, lunch, dinner served; international cuisine
9 bars/lounges, 3 swim-up bars, 3 poolside bars
Reception hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included

Explore the area

View map
Playa de Arena Gorda, Higuey Riu Complex, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪2 min walk‬
  • Place, Iberostar Golf Course
    ‪4 min drive‬
  • Place, Cana Bay Golf Club
    ‪9 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

Junior Suite (U)

8.2 out of 10
Very good
(105 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | U)

8.2 out of 10
Very good
(113 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (L)

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior (+18 yrs. Room), E)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, L)

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Villa with internal view

  • 42 sq m
  • Sleeps 3

Junior Suite (B2C-CA)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Villa (Junior Suite | 18+ | B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

8.0 out of 10
Very good
(11 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Villa (Junior Suite | 18+ | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, E)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | U)

7.8 out of 10
Good
(27 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Villa, Superior L)

7.6 out of 10
Good
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | C)

8.0 out of 10
Very good
(9 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Room (Friends & Family | U)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends & Family, Tropical View | U)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Family Suite, 2 Bedrooms (U)

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Junior Suite (Superior | Elite Club | 18+ | U)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | U)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | U)

  • 2 bedrooms
  • Sleeps 2
  • 2 King Beds

Junior Suite, 2 Bedrooms (U)

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room (Superior | L)

  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, 2 Bedrooms (L)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Superior | Elite Club 18+ | L)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Pool | Elite Club 18+ | L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Pool |Front Sea View|Elite Club 18+|L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room (Friends&Family,Tropical View | B2C-US)

  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Room (Friends & Family, B2C-US)

  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds and 2 Twin Beds

Junior Suite, Connecting Rooms (Tropical View | B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | B2C-US)

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

Family Room (E)

  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, Courtyard View (E)

  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club | +18 | SwimUp | E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Room (Friends & Family | C)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends & Family, Tropical View | C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Family Suite, 2 Bedrooms (C)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Suite, Beachfront (Swim-Up | Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | C)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up | Elite Club | 18+ | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms (Tropical View | C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite, Beachfront (Swim-Up | Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim Up | Elite Club | 18+ | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-CA)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Room (Friends & Family | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends&Family,Tropical View | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite, Ocean View (Elite Club | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Suite Junior with Garden View

  • 42 sq m
  • Sleeps 5

Room Superior with internal view

  • 42 sq m
  • Sleeps 3

Double Room Superior with internal view

  • 42 sq m
  • Sleeps 5

Family Room -5 guests-

  • 52 sq m
  • Sleeps 5

Family Room -5 guests- Superior with internal view

  • 52 sq m
  • Sleeps 5

Family Room -6 guests-

  • 70 sq m
  • Sleeps 6

Suite Premium

  • 43 sq m
  • Sleeps 3

Room Premium with Pool View

  • 43 sq m
  • Sleeps 2

Suite Premium with Pool View

  • 59 sq m
  • Sleeps 2

Suite Premium with Sea View

  • 59 sq m
  • Sleeps 2

Suite Junior with Garden View

  • 42 sq m
  • Sleeps 3

Similar properties

About the area

Punta Cana

With a stay at Hotel Riu Palace Bavaro - All Inclusive in Punta Cana (Bávaro), you'll be a 3-minute walk from Arena Gorda Beach and within a 5-minute drive of Iberostar Golf Course. .This all-inclusive property is 8.3 mi (13.4 km) from Macao Beach and 12.1 mi (19.5 km) from Bavaro Beach.

What's nearby

  • Arena Gorda Beach - 2 min walk - 0.3 km
  • Punta Blanca Golf Course - 19 min walk - 1.6 km
  • Iberostar Golf Course - 4 min drive - 1.8 km
  • Cortecito Beach - 8 min drive - 4.2 km
  • Cana Bay Golf Club - 9 min drive - 4.3 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 30 min drive

Restaurants

  • ‪Daiquiri Lobby Bar - ‬3 min walk
  • ‪Restaurante Colonial - ‬8 min walk
  • ‪Restaurante Hibachi - ‬9 min walk
  • ‪Steak House - ‬7 min walk
  • ‪El Patio - ‬3 min walk

About this property

Hotel Riu Palace Bavaro - All Inclusive

All-inclusive property with 8 restaurants and 7 outdoor pools
Hotel Riu Palace Bavaro - All Inclusive offers 994 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the property. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 994 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, a complimentary water park, and outdoor tennis courts. This Art Deco property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Enjoy international cuisine at Taino, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 9 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Taino - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Krystal - Gourmet - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Zen - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
La Bámbola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Agave - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Windsurfing

Land activities

Fitness facilities
Volleyball
Kids club

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 8 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Krystal - Gourmet
  • La Bámbola
  • Taino
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 100% renewable energy
  • 18 buildings
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renovated entire property - September 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Bavaro
Bavaro All Inclusive
Bavaro Palace
Bavaro Palace All Inclusive
Palace Bavaro
Palace Riu Bavaro
Riu Bavaro
Riu Bavaro Palace
Riu Palace Bavaro
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro All Inclusive Punta Cana
Riu Palace Bavaro Punta Cana
Riu Palace Bavaro All Inclusive All-inclusive property
Riu Bavaro Inclusive Punta Ca
Riu Bavaro Inclusive Inclusive
Riu Palace Bavaro All Inclusive
Hotel Riu Palace Bavaro - All Inclusive Punta Cana
Hotel Riu Palace Bavaro - All Inclusive All-inclusive property

Reviews

Hotel Riu Palace Bavaro - All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1131 out of 2036 reviews
Rating 8 - Good. 473 out of 2036 reviews
Rating 6 - Okay. 214 out of 2036 reviews
Rating 4 - Poor. 106 out of 2036 reviews
Rating 2 - Terrible. 112 out of 2036 reviews

Reviews

6/10 Okay

Rojorn

Travelled with family
Liked: Staff & service, amenities
the bed sheet’s could’ve been cleaned properly
Stayed 5 nights in Aug 2025

6/10 Okay

Sivakaran

Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Excellent property.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jamil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, staff was amazing I was in the elite club so we had extra perks loved the swim out . There was a lot of ants but I guess that’s nature . Everything was great my stay there . The food wasn’t my favorite but yeah I give they stay10/10.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! The staff was outstanding—always attentive and making sure we had everything we needed. The food was excellent with plenty of delicious options to choose from. Room service was fast and friendly, and the cleanliness was absolutely perfect—100% spotless. Everyone we encountered was respectful and professional. Truly great service from start to finish. Highly recommend!
Stayed 5 nights in Aug 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time!!! We are definitely returning asap!!! Price was reasonable, food and drinks were good, entertainment was everywhere. Pools everywhere, fun everywhere, beach friendly and wonderful, staff accommodating and wonderful not to mention sooooo much fun!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio en General
Stayed 8 nights in Aug 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Yvelsa, Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, employees are very attentive and professional. Rooms are clean. The swim up bar staff are excellent.
Stayed 9 nights in Aug 2025

10/10 Excellent

Soraya

Disliked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jerry Donnell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family experience, the grounds were excellent. The staff was very attentive, personable, professional, fun and truly made the experience. Remembering the resort is all inclusive so drinks and food are included. We had trouble getting into dining restaurants at the front of hotel as dinner starts at 6 and there are no reservations. The lines can get pretty long and if you’re not there by 7:30 might as well head to buffet. But all in all between buffet and food court you should be ok. Good drinks, casino and splash park is a short walk. I would and will return with this resort being at the top of my list. Thanks for the experience RIU!
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Stayed 4 nights in Aug 2025

10/10 Excellent

Tricia Pharbatie

Liked: Cleanliness, staff & service, property conditions & facilities
It was our first vacation and my family enjoyed it. Beyond our expectations. The staff was so friendly especially dinning. We made so many new friends and there service and love makes us want to come back.
Stayed 7 nights in Aug 2025

8/10 Good

Dallas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Regarding Food - Sadly, I thought the food was disappointing, but I understand this resort is super large and they are cooking for all different cultures, but I wasn't overly impressed by the food quality. For example, we dined at the Agave, my husband had hair in his food and a friend we were with had a gluten allergy, so she ordered the steak tacos that were supposed to be served on corn tortillas, and they came out on flour. I wish there were some authentic DR foods available, perhaps in the food court. Having pizza, burgers, steak, fried chicken, etc. in another country wasn't what I was expecting. Regarding the Room – Our room was located in the Elite Club, and we were supposed to receive a bottle of wine, which we never got even after requesting it several times via the room service app. We requested the minibar to be restocked with snacks and wine once again, we got 1 Kit Kat (but they took the $5.00 tip we left). Our room sometimes wasn't getting cleaned until 9pm which was very inconvenient. There's obviously a language barrier as I am American, but I would have hoped simple room service requests could be fulfilled. We requested a second welcome bag and cup since there were 2 of us in the room, we never received that either after making 2 requests. Our friend had expired water in their minibar and when they ordered room service, they received a very moldy piece of cheesecake.
Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda Devi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty variety of good to chose from.
Stayed 7 nights in Aug 2025

6/10 Okay

Driton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Management needs to upscale the workers, they do think that we don’t speak Spanish and they talk really bad, I did have experience (4) time…. And room service I will rate that -9 The property is marvelous, beautiful….
Stayed 6 nights in Aug 2025

8/10 Good

Walter, Durham

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel and amenities were excellent. The hotel staff was poor and not cordial towards guests.
Stayed 5 nights in Aug 2025

8/10 Good

Emilee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful hotel with many pools and activities. I stayed with my partner and we were apart of the Elite Club, which was well worth it. The food was nothing special at all and often made me sick depending on what you ate. Overall, the Elite Club Restaurant and the Steakhouse were among two of the best dining options. The buffet was also not bad for dinner. The insides of the lounges and bars smelled of mold which was unbearable at times. Drinks were great and the staff was awesome. We met 10 other people and it was great to be able to hang out with them wherever and whenever we wanted. Would definitely stay at another Hotel Riu in the future as it was very safe, clean, and a very fun experience. All inclusives are not known for excellent food so do not dwell on that. There were still good food options, you just have to be careful in what you get. Drinks and bar service was fantastic and the bartenders really got to know you and what you liked as you went back daily. Fun resort with so much to do and extremely affordable.
Stayed 4 nights in Aug 2025

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

The food options were good loved the food court the steak house restaurant wasn’t to good experience I felt rushed and the food wasn’t good steak was burnt as for the rooms they were comfortable and staff very friendly
Stayed 3 nights in Jul 2025

8/10 Good

JENNIFER, TAMPA

Travelled with family and small children
Liked: Cleanliness, amenities
Dining was a nightmare with restaurants you go early at 7 and they said they can’t take you . And customers devices was weak in all areas. Pool not so clean , I had been on several Riu Hotels and by far this is one disappoint me . Room was great with plenty of space for a family of 5 .
Stayed 3 nights in Aug 2025

10/10 Excellent

Erica jessenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that we picked the Elite Club which has their exclusive members only pools, restaurants, and lounges. This hotel has many food options like buffet, american, japanese, and other options. Even a food court available. The employees provide amazing, friendly service. Clean room, comfy bed, and there pillows were a dream. I will definitely back.
Stayed 5 nights in Jul 2025

2/10 Terrible

Israel

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not ablento make it due to southwest airlines & expedia not being able to come up with a solution. So we did not make the trip. Im still waiting on expedia to contact me, its been several days now & no one has reached back out. I will be getting in contact with Southwest Airlines about thier situation. I plan to never use Expedia ever again & will be giving bad reviews constantly!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Shena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025