Grand Palladium Palace Resort Spa & Casino - All Inclusive

5.0 star property

Photo gallery for Grand Palladium Palace Resort Spa & Casino - All Inclusive

Exterior
Creator video
Lobby
5 outdoor pools, pool umbrellas, pool loungers
Junior Suite Garden View

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa pool
  • Breakfast included

Explore the area

View map
Avda. Francia s/n, Playas de Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Cortecito Beach
    ‪6 min walk‬
  • Place, Casino Avalon Princess
    ‪16 min walk‬
  • Place, Los Corales Beach
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪35 min drive‬

Room options

Single Room Luxury with View

  • 34 sq m
  • Sleeps 1

Single Room Deluxe with Garden View

  • 34 sq m
  • Sleeps 1

Single Suite Junior with Garden View

  • 48 sq m
  • Sleeps 1

Loft with Garden View

  • 53 sq m
  • Sleeps 1

Double Room Deluxe with Garden View

  • 34 sq m
  • Sleeps 2

Double Suite Junior with Garden View

  • 48 sq m
  • Sleeps 2

Loft with Garden View

  • 53 sq m
  • Sleeps 2

Suite Junior with Garden View

  • 48 sq m
  • Sleeps 3

Loft with Garden View

  • 53 sq m
  • Sleeps 3

Triple Suite Junior with Garden View

  • 48 sq m
  • Sleeps 3

Loft with Garden View

  • 53 sq m
  • Sleeps 3

Suite Junior with Garden View

  • 48 sq m
  • Sleeps 4

Loft with Garden View

  • 53 sq m
  • Sleeps 4

Suite Junior with Garden View

  • 48 sq m
  • Sleeps 4

Loft with Garden View

  • 53 sq m
  • Sleeps 4

Deluxe Garden View

8.2 out of 10
Very good
(12 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Loft Suite Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 53 sq m
  • 10 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room Luxury with View

  • 34 sq m
  • Sleeps 2

Junior Suite Garden View

8.2 out of 10
Very good
(16 reviews)
  • Garden view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Deluxe Garden View Single Use

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 34 sq m
  • Sleeps 1
  • 1 King Bed

Junior Suite Swim Up Beachside

8.6 out of 10
Excellent
(29 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Beachside

8.0 out of 10
Very good
(17 reviews)
  • Garden view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Junior Suite Beachside Ocean View

8.4 out of 10
Very good
(17 reviews)
  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Double Beds and 1 Single Sofa Bed

Loft Suite Beachside Panoramic OV

8.0 out of 10
Very good
(18 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Beachside

7.4 out of 10
Good
(17 reviews)
  • Garden view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Single Suite Executive with View

  • 50 sq m
  • Sleeps 1

Double Suite Executive with View

  • 50 sq m
  • Sleeps 2

Suite Executive with View

  • 50 sq m
  • Sleeps 2

Suite Executive with View

  • 50 sq m
  • Sleeps 3

Triple Suite Executive with View

  • 50 sq m
  • Sleeps 3

Suite Executive with View

  • 50 sq m
  • Sleeps 3

Single Suite Superior with View

  • 48 sq m
  • Sleeps 1

Double Suite Superior with View

  • 48 sq m
  • Sleeps 2

Double Suite Superior with View

  • 48 sq m
  • Sleeps 3

Triple Suite Superior with View

  • 48 sq m
  • Sleeps 3

Single Suite Super with View

  • 48 sq m
  • Sleeps 1

Double Suite Super with Ocean View

  • 48 sq m
  • Sleeps 2

Suite Super with View

  • 48 sq m
  • Sleeps 3

Triple Suite Super with View

  • 48 sq m
  • Sleeps 3

Loft Deluxe with View

  • 53 sq m
  • Sleeps 1

Loft Deluxe with View

  • 53 sq m
  • Sleeps 2

Loft Deluxe with View

  • 53 sq m
  • Sleeps 3

Loft Deluxe with View

  • 53 sq m
  • Sleeps 3

Double Suite Superior with Beach View

  • 48 sq m
  • Sleeps 4

Suite Superior with View

  • 48 sq m
  • Sleeps 4

Suite Super with View

  • 42 sq m
  • Sleeps 4

Suite Super with View

  • 42 sq m
  • Sleeps 4

Loft Deluxe with View

  • 53 sq m
  • Sleeps 4

Loft Deluxe with View

  • 53 sq m
  • Sleeps 4

Similar properties

About the area

Punta Cana

With a stay at Grand Palladium Palace Resort Spa & Casino - All Inclusive in Punta Cana, you'll be 0.3 mi (0.5 km) from Cortecito Beach and 10.3 mi (16.5 km) from Macao Beach. .This all-inclusive property is 4.6 mi (7.5 km) from Bavaro Beach and 11.8 mi (19 km) from Cabeza de Toro Beach.

What's nearby

  • Cortecito Beach - 6 min walk - 0.6 km
  • Casino Avalon Princess - 16 min walk - 1.4 km
  • Aromas Museum - 5 min drive - 2.7 km
  • Los Corales Beach - 5 min drive - 3.0 km
  • Bavaro Beach - 14 min drive - 6.8 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Wasabi - ‬18 min walk
  • ‪Las Caracolas - ‬8 min walk
  • ‪Las Torres Restaurant - ‬9 min walk
  • ‪El Dorado - ‬8 min walk
  • ‪El Behique - ‬6 min walk

About this property

Grand Palladium Palace Resort Spa & Casino - All Inclusive

Luxury property on the beach, with 5 outdoor pools
Grand Palladium Palace Resort Spa & Casino - All Inclusive offers 366 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A private beach and a health club are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 366 air-conditioned rooms featuring indoor private hot tubs and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Indian cuisine at Bhogali, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this property consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Bhogali - This theme restaurant specializes in Indian cuisine and serves dinner only.
Sumptuori - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
El Dorado Steak House - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Portofino - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Las Torres - This buffet restaurant specializes in barbecue and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 3 poolside bars
  • 7 restaurants
  • A beach bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • El Dorado Steak House
  • Las Torres
  • Portofino
  • Sumptuori

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • 8 gaming tables
  • 8 slot machines
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (4,000 square foot of space)
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Motor boating
  • Personal motorised watercraft
  • Pilates classes
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Skydiving
  • Tennis
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 2 floors
  • Built in 1994
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per night and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Room service is available for a surcharge.

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Palace Spa Casino All Inclusive
Palladium Inclusive Inclusive
Grand Palladium Palace Spa Casino All Inclusive
Grand Palladium Palace Resort Spa Casino All Inclusive
Grand Palladium Palace Spa Casino All Inclusive Punta Cana
Palladium Spa Casino Inclusive

Grand Palladium Palace Resort Spa & Casino - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 466 out of 1007 reviews
Rating 8 - Good. 231 out of 1007 reviews
Rating 6 - Okay. 133 out of 1007 reviews
Rating 4 - Poor. 91 out of 1007 reviews
Rating 2 - Terrible. 86 out of 1007 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Holger Giovanni

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is deteriorating and requires a lot maintenance
Stayed 7 nights in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Oct 2025

10/10 Excellent

Joyce

Liked: Cleanliness, property conditions & facilities
Staff, room and footsteps to the beach
Our view
Dinner one night
Footsteps to the beach
Stayed 4 nights in Nov 2025

10/10 Excellent

Arun

Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort especially I got personal attention from the hotel main desk and kept in touch with me well in advance and through out the stay. Both Mr Ceaser and Mr Raphael went a above and beyond to ensure my stay was a pleasant one. My sincere thanks to both of them. Expedia customers get a special attention too.
Stayed 3 nights in Oct 2025

10/10 Excellent

Milagros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit at Grand Palladium. We had an AMAZING time!!! We will definitely be visiting again!!!!
Stayed 6 nights in Oct 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort in a beautiful spot on the beach. Staff were all very friendly and Cesar at concierge was very helpful and made sure everything was great for us. We would definitely like to return at some point. Our room was the ocean front loft and was a fantastic place to sit and relax privately.
Stayed 7 nights in Oct 2025

10/10 Excellent

Arnaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great. Room is clean and refrigerator is well stocked. Very friendly and helpful staff all in all.
Stayed 3 nights in Oct 2025

10/10 Excellent

Edwin Alicea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to enjoy a couple of days with awesome facilities, good food quality and variety. Also great service from all staff and specially our concierge César that took care of everything for us and went beyond!!! Highly recommended!👌
Stayed 3 nights in Oct 2025

10/10 Excellent

Marcos, New britain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 Exceptional Service and Memorable Stay Despite the Weather I travel frequently and have stayed at a wide variety of hotels around the world, but my experience at The Palace Hotel in the Dominican Republic was truly different — in the best way. From the moment I arrived, the staff impressed me with their warmth, professionalism, and genuine hospitality. Everyone was very helpful and polite, and the overall service exceeded my expectations. I personally value the quality of service more than the facilities, and in this case, both were commendable. The infrastructure was in great condition, and I felt completely safe and comfortable throughout my stay. The restaurants offered delicious, beautifully presented meals, and the dining experience was consistently enjoyable. A special mention goes to my personal concierge, César, who went above and beyond to ensure I had everything I needed. His excellent communication and attentive service made my stay even more pleasant. Unfortunately, the weather wasn’t on my side during my visit — Storm Melissa brought rain almost every day. Still, the hotel staff did their best to make sure guests remained comfortable and entertained despite the conditions. The only downside of my stay was the time spent at the breakfast timeshare invitation. I’ve never been interested in timeshares, and I would have preferred not to spend part of my trip on that. Overall, I have no complaints. Despite the weather and the timeshare presentation, the people,
Stayed 7 nights in Oct 2025

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all were friendly, helpful, and respectful. Cesar was very nice and helpful. Gave great Guest Services whenever we encountered any problems. Francel was very great and helpful. He really helped us out with the language barriers we had. Ania Jimenez was great, she kept our bar party going and laughter
Stayed 3 nights in Oct 2025

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing the room upgrade was also phenomenal. The only thing that I did not personally like was that we were promised an exclusive breakfast the morning after and we were really excited, only to be brought to the buffet and spoken about getting a timeshare. We received listened to the 40 minute time share presentation so we could get 2 comp spa passes but other than that everything was pretty amazing. Cesar was super attentive.
Stayed 7 nights in Oct 2025

10/10 Excellent

Jaymisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful. Our personal concierge was amazing. We will definitely be back!
Stayed 4 nights in Oct 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything special the service people . Really nice all employers
Stayed 6 nights in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to my room ! Definitely going back again
Stayed 5 nights in Sep 2025

10/10 Excellent

Tabatha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is fantastic. Resort is absolutely beautiful and extremely clean.
Stayed 6 nights in Sep 2025

8/10 Good

Elaine, Woonsocket

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out concierge Cesar did an amazing job. He was very attentive. Made our stay very nice.
Stayed 14 nights in Sep 2025

10/10 Excellent

kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was great.My concierge Rafael was great and very helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Erodia Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria julia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I have no ideas for pools But I do have idea for the beach Shower by the beach Thank you
Stayed 4 nights in Sep 2025

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself was beautiful and the service was great. Huge shoot out to Cesar, he was the best! The nightlife was lacking. The food was terrible. The only thing we liked food wise was the hibachi restaurant.
Stayed 6 nights in Aug 2025

10/10 Excellent

Prem

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room and swim up pool was excellent. Staff was not the friendliest and service was nominal
Stayed 6 nights in Aug 2025

10/10 Excellent

Ashley

Stayed 5 nights in Aug 2025

2/10 Terrible

Nisveta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Had to change room three times. First room had no working AC. We reported the issue in the morning and we returned to our hotel room at night it wasn’t fixed. They put us in the room with twin beds after we confirmed king size. We had to pack our luggage and go down stairs to lobby only to be back on the third floor right next to our old room. Supervisor was never available. At multiple requests to speak to supervisor we were told to come back in 30 mins but no success. Concierge offered complementary massage for our troubles but never scheduled/informed us of scheduled time after reaching out to him.
Stayed 8 nights in Aug 2025

8/10 Good

Valentina Paz Soldan

Travelled with partner
Liked: Amenities, property conditions & facilities
Very nice resort. Our concierge, Cesar, was the best!
Stayed 7 nights in Aug 2025

10/10 Excellent

Jonathan M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ceasar was great and very helpful
Stayed 3 nights in Aug 2025