Family accommodation in Punda

This was overall the best experience I’ve ever had. All of the staff was super friendly and helpful. Especially Chenille, who did my check in process and was very polite and accommodating throughout my entire stay. She became a familiar face I felt comfortable coming to when in need of assistance. The bar tenders were also a great part of the experience as well. I will definitely be staying here next time I’m visiting.

Very beautiful property!

Very clean resort the staff 7 out of 10 are rude or just seem mad to be there. No robes in room unless you’re VIP. Restaurants aren’t really good and there’s a limit to the all inclusive. The à la carte restaurants aren’t really à la cart is a set menu and everyone is getting the same thing. While in restaurants or buffet you cannot get drinks only beer and wine. It wasn’t about island time it was more about very bad customer service. Staff would take your order and forget about you. In the buffet nobody comes up to you to take an order or anything no water or drink order taken. Maybe out of the 5 nights 6 days only about 3 times did someone come to us to ask if we wanted a drink. The pools are beautiful and the drinks are okay. I would return but would have to be on top of staff to be a lil bit quicker. No water bottles on resort which they do give a bottle for you to refill with water which I prefer water bottles.

We loved everything about this resort. Would highly recommend!

Great staff.! Beach view was great. Lots to do on the resort.

The hotel was nice and room clean. However, the front desk was not attentive to answering calls. This hotel doesn't provide Room Service and the restaurant staff though friendly, provided inadequate service. Additionally, though you can see the ocean, this is not a beach property.