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Room type Options Nightly price Book
Junior Suite Hacienda Swim Out King
1 Queen Bed
Room sleeps 2 guests
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Other room types
Junior Suite Hacienda King Pool View
43 square metres
1 King Bed
Room sleeps 2 guests
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Junior Suite Hacienda Swim Out
43 square metres
2 Double Beds
Room sleeps 2 guests
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Junior Suite Hacienda Terrace
43 square metres
1 King Bed
Room sleeps 2 guests
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Junior Suite Hacienda Double
43 square metres
2 Double Beds
Room sleeps 3 guests
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Junior Suite Hacienda Pool View
43 square metres
2 Double Beds
Room sleeps 3 guests
Select dates to see price
Jr Suite Hacienda King
43 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only beachfront hotel

Popular property highlights

Business centre
Smoke-free property
24-hour front desk
Concierge services

With a stay at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. This upscale hotel is 0.1 mi (0.1 km) from Bay of Banderas and 8.3 mi (13.3 km) from Nayar Vidanta Golf.

Make yourself at home in one of the 192 air-conditioned rooms featuring minibars and espresso makers. Rooms have private furnished balconies. Flat-screen televisions with satellite programming provide entertainment, while wired internet access (surcharge) keeps you connected. Bathrooms have showers and complimentary toiletries.

Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge) and concierge services.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Talvera, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Languages spoken

  • English

Show all languages

The Hacienda at Krystal Altitude Vallarta

Ave. de Las Garzas 136-1, Puerto Vallarta, JAL 48333

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • All on-site activities, facilities and equipment included
  • Buffet and à la carte dining
  • Room service not included

Hotel Amenities

  • Lift
  • ATM/banking
  • Concierge services
  • Total number of rooms - 192
  • Garden
  • Library
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Tours/ticket assistance
  • WiFi (surcharge)
  • Number of restaurants - 7
  • Number of outdoor pools - 2
  • Valet parking (surcharge)
  • Rooftop terrace
  • Number of bars/lounges - 4
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 2
  • Luggage storage
  • 24-hour fitness facilities

Internet

Available in all rooms: Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Languages spoken

  • English
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive offers 192 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries. This Puerto Vallarta hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Free bottled water
  • Premium TV channels
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Wired Internet access (surcharge)
  • Furnished balcony
  • Towels provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Bed sheets not available

Where to Eat

Talvera - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to do

2 outdoor swimming pools are on site along with a 24-hour fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

  • Wheelchair-accessible path of travel

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children younger than 13 are not allowed at this adults-only property. All guests 13 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-in and contactless check-out are available.

No rollaway/extra beds available

No cots (infant beds) available

Minimum guest age is 13

Caters to adults only

Debit cards

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Onsite COVID-19 testing (PCR) is available

Free on-site COVID-19 testing (Antigen/Rapid) is available

Reservations are required for on-site COVID-19 testing

Fees

Optional extras

  • Fee for in-room wired internet: MXN 190.00 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 190.00 per day (rates may vary)
  • Valet parking fee: MXN 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hacienda Hilton All-Inclusive Adults All-inclusive property
  • Hacienda Hilton Puerto Vallarta All-Inclusive Adults
  • Hacienda Hilton All-Inclusive Adults
  • Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
  • Hacienda Hilton All-Inclusive Adults Hotel
  • Hacienda Hilton Puerto Vallarta All-Inclusive Adults
  • Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
  • Hacienda Hilton All-Inclusive Adults Hotel
  • Hacienda Hilton Puerto Vallarta All-Inclusive Adults
  • Hacienda Hilton All-Inclusive Adults
  • The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only
  • The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests under 13 years old are not permitted at this adults-only property.

Contactless check-in and contactless check-out are available.

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