Hyatt Ziva Puerto Vallarta - All-inclusive

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Terrace/patio
Lobby
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
View from room
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Place, Playa Estaca
    ‪3 min walk‬
  • Place, Conchas Chinas Beach
    ‪9 min walk‬
  • Place, Lindomar Beach
    ‪9 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪22 min drive‬

Room options

Ocean View Double

8.8 out of 10
Excellent
(38 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Ocean View King

7.8 out of 10
Good
(33 reviews)
  • 44 sq m
  • Sleeps 3
  • Free Wi-Fi

Club Ocean View Suite King

9.2 out of 10
Wonderful
(13 reviews)
  • 65 sq m
  • Sleeps 4
  • Free Wi-Fi

Club Ocean View Suite Double

8.6 out of 10
Excellent
(9 reviews)
  • 65 sq m
  • Sleeps 5
  • Free Wi-Fi

Swim Up King (18+only)

9.8 out of 10
Exceptional
(7 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Swim Up Double (18+only)

9.6 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(22 reviews)
  • 65 sq m
  • Sleeps 4
  • Free Wi-Fi

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)
  • 65 sq m
  • Sleeps 5
  • Free Wi-Fi

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • Sleeps 3
  • Free Wi-Fi

King

10.0 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Sleeps 3
  • Free Wi-Fi

Double

10.0 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Sleeps 4
  • Free Wi-Fi

Ocean View Balcony King

8.6 out of 10
Excellent
(43 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Ocean Front King

8.4 out of 10
Very good
(24 reviews)
  • 44 sq m
  • Sleeps 3
  • Free Wi-Fi

Ocean Front Double

7.8 out of 10
Good
(27 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Club Ocean View Swim up Suite Double (13+ only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

Club Ocean View Swim Up Suite King (13+ only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Similar properties

About the area

Puerto Vallarta

With a stay at Hyatt Ziva Puerto Vallarta - All-inclusive in Puerto Vallarta (Conchas Chinas), you'll be a short 4-minute walk from Bay of Banderas and within 5 minutes by car from Malecon. .This all-inclusive property is 5.8 mi (9.3 km) from Cruise Ship Terminal and 1.4 mi (2.3 km) from Playa de los Muertos.

What's nearby

  • Playa Estaca - 3 min walk - 0.3 km
  • Conchas Chinas Beach - 9 min walk - 0.8 km
  • Lindomar Beach - 9 min walk - 0.8 km
  • Playa de los Muertos - 3 min drive - 2.0 km
  • Olas Altas Street - 7 min drive - 3.1 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 32 min drive

Restaurants

  • ‪La Palapa - ‬3 min drive
  • ‪Blue Chairs Beach Resort Hotel - ‬3 min drive
  • ‪Ritmos - ‬3 min drive
  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive
  • ‪The Top Sky Bar - ‬2 min drive

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 335 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a fitness center, and 3 outdoor pickleball courts. Additional amenities at this property include concierge services, an arcade/game room, and gift shops/newsstands.
Enjoy Mexican cuisine at Casa Grande, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Vallarta? This property has 12296 square feet (1142 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Pureza - This restaurant specializes in Asian cuisine. Open daily.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 3 outdoor pickleball courts
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 920 out of 1394 reviews
Rating 8 - Good. 264 out of 1394 reviews
Rating 6 - Okay. 123 out of 1394 reviews
Rating 4 - Poor. 53 out of 1394 reviews
Rating 2 - Terrible. 34 out of 1394 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Pamela

Stayed 3 nights in Feb 2026

10/10 Excellent

Saeed, Smithe st

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Amazing food! Great environment for families
Stayed 5 nights in Feb 2026

10/10 Excellent

Joyce Barlow

Stayed 4 nights in Feb 2026

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Hyatt Ziva Puerto Vallarta was absolutely amazing from start to finish. The resort is beautiful, impeccably maintained, and set in a stunning, secluded location. Our room was spotless and comfortable, and housekeeping did an excellent job every day. The staff truly made the experience exceptional…everyone was friendly, attentive, and genuinely welcoming. The food offered great variety and quality, the amenities were top-notch, and the overall atmosphere was the perfect balance of relaxing and fun. One of the most unforgettable highlights of our stay was the whale watching. Being able to see whales breaching and swimming so close to shore… sometimes right from the resort… was absolutely breathtaking. Experiencing something so rare and magical added an incredible, once-in-a-lifetime element to our vacation. This resort exceeded our expectations in every way. We would absolutely return and highly recommend it to anyone looking for a high-quality, stress-free all-inclusive experience in Puerto Vallarta.
Stayed 2 nights in Jan 2026

10/10 Excellent

Adelina Solorio

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and nice! All the staff were nice.
Stayed 4 nights in Feb 2026

10/10 Excellent

larry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms and the entire staff were the best. Stayed many times and couldn’t be happier
Stayed 7 nights in Jan 2026

8/10 Good

sunah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Clean enough rooms. Food was pretty good and good enough variety. Expedia booking of “ocean view” room gave us the restroom/just above the children’s’ pool. We paid extra once we got to the hotel to be on the top floor.
Stayed 4 nights in Feb 2026

6/10 Okay

marianna

Stayed 3 nights in Jan 2026

8/10 Good

Caitlin

The resort needs more staff for upkeep. There were constantly toilets without paper, cracks in the walls, light fixtures broken.
Stayed 6 nights in Jan 2026

4/10 Poor

Arash

Travelled with family, Travelled with group
Quality of food and choices was terrible. Very disappointing.
Stayed 3 nights in Jan 2026

8/10 Good

Belinda

Stayed 5 nights in Jan 2026

10/10 Excellent

Maya, Portland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredible time for our family of five. True relaxation which is hard to achieve on family trips! Gorgeous setting, great staff. Loved yoga with Brenda and the entertainment team (high quality shows every single night) and the Kids Club staff (my 5yo misses them). Buffet food was unique and delicious and made from scratch. I tried many new things. And that ocean sound…sublime!
Stayed 7 nights in Jan 2026

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Pools are very clean. I know that the hotel was nearly full but we had no issues getting into restaurants or getting drinks at the pool throughout the day. Great time?
Stayed 5 nights in Jan 2026

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great resort, safe and easy to get around. Beautiful beach and views from any room. Comfortable beds and nice rooms. Good restaurants and great staff.
Stayed 7 nights in Jan 2026

4/10 Poor

Lori

Good not very good. Nit enough chairs pool side
Stayed 7 nights in Jan 2026

4/10 Poor

Jodie

Stayed 6 nights in Jan 2026

6/10 Okay

Alex

Stayed 6 nights in Jan 2026

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities
We loved the pools, the service was great, the entertainment was fun, and we got to see a lot of animals from inside the resort, including humpback whales, dolphins, iguanas, birds, sea turtles, and hermit crabs
Stayed 5 nights in Jan 2026

10/10 Excellent

Megan

Stayed 5 nights in Jan 2026

6/10 Okay

Deirdra A

Travelled with partner
Disliked: Property conditions & facilities
Where do I start, the whole exterior needs a paint job & renovation. The exterior looks very outdated. We were welcome to our suite to have pool towels instead of a full set of guests towels, bathroom glass walls were smudgy with finger prints & etc, the sink had a sewer stinch, our fridge had very minimum beverages, Blaze restaurant gave me Mexican coffee with part of a dead bee’s body…I thought it was a worm but the waiter Ivan said; it’s not a worm; it’s a bee & they get in there because of the brown sugar. As if having a bee is better than a worm . It’s not a 4 1/2 hotel rating; more like a 3 Star…,please correct their rating ASAP. We are use to staying in the RIU Hotels…..the Hyatt Ziva Puerto Vallarta is definitely a downgrade from the RIU Hotels
Stayed 3 nights in Jan 2026

10/10 Excellent

Vitaliy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Professional and friendly staff, not crowded, spacious and clean room.
Stayed 3 nights in Jan 2026

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Armando and the Armando Special kept me hydrated all week! When our flight was canceled they were very helpful and let us keep our room at a great rate!! Clean and the food was delicious! Only suggestion is we wished the coffee was like the Ziva in Cancun!
Stayed 4 nights in Jan 2026

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities
Hotel was located on a beautiful stretch of beach. The restaurants were good and the pools were nice too. I think there could have been more staff interaction and quicker service but overall, the staff did their job well and attempted to anticipate your needs. I wish there were more places to sit near the pool as it was sometimes hard to get a seat.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rosanne

Stayed 6 nights in Jan 2026

10/10 Excellent

Shane

Stayed 6 nights in Jan 2026