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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children’s activities
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Poolside bar
Lobby
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

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Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Place, Playa de los Muertos
    ‪2 min drive‬
  • Place, Los Muertos Pier
    ‪3 min drive‬
  • Place, Malecon
    ‪4 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

View all photos for Ocean Front King

Ocean Front King

Ocean Front King

8.2 out of 10
Very good
(20 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double

Ocean Front Double

7.4 out of 10
Good
(22 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Suite King

Club Ocean View Suite King

Club Ocean View Suite King

9.2 out of 10
Wonderful
(11 reviews)
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Club Ocean View Suite Double

Club Ocean View Suite Double

9.0 out of 10
Wonderful
(8 reviews)
  • 65 sq m
  • Sleeps 5

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

8.8 out of 10
Excellent
(36 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Ocean View King

Ocean View King

7.8 out of 10
Good
(31 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(20 reviews)
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)
  • 65 sq m
  • Sleeps 5

View all photos for Swim Up King(18+only)

Swim Up King(18+only)

Swim Up King(18+only)

9.8 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Swim Up Double(18+only)

Swim Up Double(18+only)

Swim Up Double(18+only)

9.6 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Sleeps 4

View all photos for Double

Double

Double

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 4

View all photos for Ocean View Balcony King

Ocean View Balcony King

Ocean View Balcony King

8.8 out of 10
Excellent
(40 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Club Ocean View Swim up Suite Double (18+ only)

Club Ocean View Swim up Suite Double (18+ only) | Living area

Club Ocean View Swim up Suite Double (18+ only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for King

King

King

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim Up Suite King (18+only)

Club Ocean View Swim Up Suite King (18+only) | Living area

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

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Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, 1,100 reviews
The price is AU$611
includes taxes & fees
7 Oct - 8 Oct
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

About the area

Puerto Vallarta

With a stay at Hyatt Ziva Puerto Vallarta - All-inclusive in Puerto Vallarta (Conchas Chinas), you'll be within a 5-minute drive of Malecon and Bay of Banderas. .This all-inclusive property is 5.7 mi (9.2 km) from Cruise Ship Terminal and 1.4 mi (2.2 km) from Playa de los Muertos.

What's nearby

  • Conchas Chinas Beach - 7 min walk - 0.6 km
  • Playa de los Muertos - 2 min drive - 1.6 km
  • Los Muertos Pier - 3 min drive - 2.0 km
  • Malecon - 4 min drive - 3.5 km
  • Garza Blanca Beach - 6 min drive - 6.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪The Top Sky Bar - ‬2 min drive
  • ‪Pureza - ‬2 min walk
  • ‪Blue Chairs Beach Resort Hotel - ‬3 min drive
  • ‪The Porch - ‬3 min drive
  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor pools
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 335 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a fitness center. Additional amenities at this property include concierge services, an arcade/game room, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Casa Grande, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Vallarta? This property has 12296 square feet (1142 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Pureza - This restaurant specializes in Asian cuisine. Open daily.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 865 out of 1337 reviews
Rating 8 - Good. 261 out of 1337 reviews
Rating 6 - Okay. 113 out of 1337 reviews
Rating 4 - Poor. 62 out of 1337 reviews
Rating 2 - Terrible. 36 out of 1337 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Laura Christine

Travelled with family
Liked: Amenities
Love the beach, and the view
Stayed 5 nights in Jun 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is secluded with its own beach. Felt very safe. The rooms were clean and spacious. The pools were nice as well. The food was just ok. Bland. The drinks were also just ok. It was our first time in PV for our family and it was a good choice for our first time there. Just avoid the timeshare presentation that they will try to get you to attend when you check in. They say it will take 30 minutes and you will get a free massage. Took 2.5 hours instead. The staff were wonderful otherwise.
Stayed 4 nights in Jun 2025

10/10 Excellent

Hamdi Abu

Liked: Cleanliness, staff & service, amenities
Beautiful Property, amazing views to Ocean, I got the Swim Up room they are the best. The buffet need attention and major improvements. Restaurants are good. I will be back
Stayed 5 nights in Jun 2025

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Tasha Ann

Stayed 6 nights in Jun 2025

8/10 Good

Devon

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is beautiful. The swimmable beach is so much fun. Jesus and Fermin at the Playa beach bar were phenomenal and never let our glasses empty. The spa is nice but had to listen to construction noise during my visit. Amalia is an amazing massage therapist though. Would definitely recommend this resort.

6/10 Okay

Raul Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Colleen

Stayed 3 nights in Jun 2025

10/10 Excellent

Luis Fernando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome beach access. The sand is literally a few steps from the elevator. The food is really good and overall is a good deal for an all inclusive. Notable mention, for their customer service to: Delia. Hostess from the buffet. Azael and Saira from the Daily Cafe. Naomy from Guest Services. Thanks Hyat Ziva. We will be back. Naomi from Guest Servicess.
Stayed 5 nights in Jun 2025

10/10 Excellent

Calleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We go every year❤️
Stayed 4 nights in Jun 2025

2/10 Terrible

Taira

Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed on the 20th floor, had 1 elevator that took forever, then the elevator stopped working so everyone had to use service elevator, it took almost 15-20min to get downstairs. I didn’t have hot water for 3 days. Did not care for management attitude. Its tons of construction going on, so couldn't sleep in. It was so many other things. Overall didn’t care for this resort.
Stayed 7 nights in Jun 2025

8/10 Good

Frank, Concord

Liked: Cleanliness, amenities
Stayed 6 nights in Jun 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely LOVED our stay. The staff was so friendly and helpful, the beach was gorgeous, the food and drinks were great, so many good dining options, great pools, view from the room was great... can't say enough good things about this place. Would absolutely recommend it for anyone traveling to Puerto Vallarta
Stayed 4 nights in Jun 2025

10/10 Excellent

Antonio

Stayed 4 nights in Jun 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach and all the dining options at this resort. Beautiful swim up bar and so many pools to choose from. Gorgeous ocean views and not overly crowded.
Stayed 4 nights in Jun 2025

10/10 Excellent

FRANK

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our family enjoyed our stay very much.
Stayed 5 nights in Jun 2025

10/10 Excellent

Laura

Stayed 3 nights in Jun 2025

4/10 Poor

Payam, houston

Stayed 3 nights in Jun 2025

10/10 Excellent

Grethel, Los Angeles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, food and super clean hotel
Stayed 1 night in Jun 2025

8/10 Good

Daniel Frias

Travelled with partner
We love our room. Food not so much, very few options.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Truly a remarkable resort. They have security at the entrance gate which makes it feel safe. The resort is stunning and well taken care of. We booked an ocean front hot tub on the balcony king room. It did not disappoint. The bartenders were very social and made perfect cocktails. The head chef of the Italian restaurant was a 10/10 when it came to customer service. He was doing table touches and went out of his way to make our evening very special. The beach is private so very little vendors bugging all day. Book the trip, you won’t regret it.
Stayed 3 nights in Jun 2025

8/10 Good

Luis Ramon

Liked: Cleanliness, staff & service
Instalaciones aceptables, clima del cuarto insuficiente, colchon malo por lo demas bien en general
Stayed 3 nights in Jun 2025

2/10 Terrible

MOUSA

Stayed 4 nights in Jun 2025

10/10 Excellent

Arvin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, wonderful hospitality from the staff and incredible food made with love. The hotel is private, secluded, and absolutely amazing. 10/10 would recommend!
Stayed 4 nights in Jun 2025