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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
Poolside bar
Lobby
Swim Up King(18+only)
Beach bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Conchas Chinas Beach
    ‪9 min walk‬
  • Malecon
    ‪5 min drive‬
  • Playa de los Muertos
    ‪10 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪34 min drive‬

Room options

View all photos for Ocean Front King

Ocean Front King

Ocean Front King

  • 44 sq m
  • Sleeps 3

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double

Ocean Front Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Suite King

Club Ocean View Suite King

Club Ocean View Suite King

  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Terrace/patio

Club Ocean View Suite Double

  • 65 sq m
  • Sleeps 5

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Free minibar, in-room safe, desk, iron/ironing board

Ocean View King

  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

  • 65 sq m
  • Sleeps 5

View all photos for Swim Up King(18+only)

Free minibar, in-room safe, desk, iron/ironing board

Swim Up King(18+only)

  • 44 sq m
  • Sleeps 3

View all photos for Swim Up Double(18+only)

Free minibar, in-room safe, desk, iron/ironing board

Swim Up Double(18+only)

  • 44 sq m
  • Sleeps 4

View all photos for Double

Free minibar, in-room safe, desk, iron/ironing board

Double

  • 44 sq m
  • Sleeps 4

View all photos for Ocean View Balcony King

Ocean View Balcony King

Ocean View Balcony King

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim up Suite Double (18+ only)

Club Ocean View Swim up Suite Double (18+ only) | Living area

Club Ocean View Swim up Suite Double (18+ only)

  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for King

Free minibar, in-room safe, desk, iron/ironing board

King

  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim Up Suite King (18+only)

Club Ocean View Swim Up Suite King (18+only) | Living area

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Velas Vallarta Suites Resort All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, (1001)
The price is AU$708
for 1 room
includes taxes & fees
24 May - 25 May
Velas Vallarta Suites Resort All Inclusive

About the area

Puerto Vallarta

With a stay at Hyatt Ziva Puerto Vallarta - All-inclusive in Puerto Vallarta (Conchas Chinas), you'll be within a 5-minute drive of Malecon and Bay of Banderas. .This all-inclusive property is 5.7 mi (9.2 km) from Cruise Ship Terminal and 1.4 mi (2.2 km) from Playa de los Muertos.

What's nearby

  • Conchas Chinas Beach - 9 min walk - 0.8 km
  • Los Muertos Pier - 3 min drive - 2.3 km
  • Malecon - 5 min drive - 4.2 km
  • Playa de los Muertos - 10 min drive - 2.3 km
  • Garza Blanca Beach - 11 min drive - 4.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive
  • ‪Blaze Grill - ‬2 min walk
  • ‪Blue Chairs Roof Top - ‬3 min drive
  • ‪Melanzane - ‬1 min walk
  • ‪Pureza - ‬2 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor pools
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 335 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, an outdoor tennis court, and a fitness center. Additional amenities at this property include concierge services, an arcade/game room, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Casa Grande, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Vallarta? This property has 12296 square feet (1142 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Pureza - This restaurant specializes in Asian cuisine. Open daily.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Outdoor tennis court

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 814 out of 1272 reviews
Rating 8 - Good. 248 out of 1272 reviews
Rating 6 - Okay. 110 out of 1272 reviews
Rating 4 - Poor. 61 out of 1272 reviews
Rating 2 - Terrible. 39 out of 1272 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna Baten

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fact that there was not loud music playing all through the day! The property was meticulously maintained! The food was excellent, loved that there was a coffee shop.
Stayed 6 nights in Feb 2025

6/10 Okay

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was fine, the restaurants were just ok, nothing memorable, but ok. The facility is nice, but in the main tower were we stayed think needs improvement, hallways look outdated, room was ok, the mirror was almost falling and I didn’t like the holder for shampoo and conditioner. But we had a good time there. Room service was really nice. Room service food was good, same like the buffet. And the Asian restaurant, but the steakhouse was ok, and the Mexican restaurant needs improvement the food was just ok. Being in mexico for sure they can do better .
Stayed 7 nights in Jan 2025

10/10 Excellent

parviz

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Mario

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great place, dining options aren't the best but overall it's a great stay!
Stayed 4 nights in Jan 2025

10/10 Excellent

aliesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Javid

Travelled with family
Liked: Property conditions & facilities
The staff were very kind and friendly
Stayed 4 nights in Feb 2025

10/10 Excellent

Joseph, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property, great staff, party atmosphere atmosphere at night.
Stayed 5 nights in Jan 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. We enjoyed the private beach. I would have liked to have more on property activities. They had a lot of exercise classes, but would have liked something fun instead of the same things everyday. Nothing after dinner until the disco at 10:30.I didn't feel like the activities girls were excited about getting out and getting people to join in.
Stayed 7 nights in Jan 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely amazing, so beautiful, great food, kind service, just wonderful. just two things we should have figured out before going: bring your own casting device, and nicotine vapes are illegal to bring into mexico
Stayed 4 nights in Jan 2025

6/10 Okay

Dan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked through Expedia I indicated my children’s ages and booked a room for a family of 4, I didn’t check confirmation before we checked in again and it was only for 2 adults so we had to pay additional when checking in and for our family of 4 with a 6 and 4 year old it ended up being more expensive then my parents room with three adults who booked directly through hotel. I’ve tried contacting Expedia but haven’t had luck. Overall the hotel and the staff were amazing and I wish I booked directly through them.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Dennis T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to the Ziva a dozen times in the last twenty years my husband won’t go anywhere else. I love so many things about this resort. The staff is so friendly, every interaction with an employee just makes me smile. The rooms all have amazing ocean views and every year there is something new and improved. The restaurants are first class. This year they are asking us to make reservations. I was disappointed at first but the reservations are easy to make and easy to change and there is plenty of room in any restaurant. I like everything about visiting Puerto Vallarta and staying at the Hyatt Ziva.
Stayed 5 nights in Jan 2025

6/10 Okay

Araksia

Stayed 4 nights in Jan 2025

10/10 Excellent

larry

Stayed 7 nights in Jan 2025

10/10 Excellent

Shaini, Helena

Stayed 7 nights in Jan 2025

10/10 Excellent

Sarkis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome time!
Stayed 4 nights in Jan 2025

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attentive and friendly. All food service was great, excellent drinks/cocktails. Wonderful beach.
Stayed 7 nights in Jan 2025

4/10 Poor

Dorit

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are old and bad condition, in addition they haven’t cleaned it and even after we complained about the sticky floor they haven’t cleaned it well. The shower was broken and it was impossible to close the balcony door. We ended by switching hotels.
Stayed 3 nights in Jan 2025

10/10 Excellent

christina leilani

Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent secluded beach
Stayed 7 nights in Jan 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean quiet, great food, private beach, close to downtown area.
Stayed 9 nights in Jan 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around the resort. Multiple pools and hot tubs so they weren’t too crowded.
Stayed 3 nights in Jan 2025

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hallways to rooms needed cleaning.
Stayed 7 nights in Jan 2025

8/10 Good

Olivia

Travelled with family
The rooms were clean but the hallways had spill marks and debris which needed cleaning.
Stayed 6 nights in Jan 2025