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Grand Park Royal Puerto Vallarta - All Inclusive

4.0 star property

Photo gallery for Grand Park Royal Puerto Vallarta - All Inclusive

Body treatments, hot stone massages, deep-tissue massages
Property video
Deluxe King | View from room
Front of property
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carretera Barra de Navidad KM 8.5, Zona, Hotelera Sur. Puerto Vallarta-South, Puerto Vallarta, JAL, 48390
  • Place, Playa Esmerelda
    ‪7 min walk‬
  • Place, Garza Blanca Beach
    ‪14 min walk‬
  • Place, Playa Gemelas
    ‪1 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪24 min drive‬

Room options

View all photos for Family Room -6 guests- with Sea View

Premium bedding, minibar, in-room safe, individually decorated

Family Room -6 guests- with Sea View

  • 60 sq m
  • Sleeps 6

View all photos for Double Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Double Room Deluxe

  • 40 sq m
  • Sleeps 4

View all photos for Room Premium with Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Room Premium with Ocean View

  • 40 sq m
  • Sleeps 2

View all photos for Suite Luxury with Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Suite Luxury with Ocean View

  • 80 sq m
  • Sleeps 4

View all photos for Family Suite Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Family Suite Ocean View

8.6 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

8.8 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

8.0 out of 10
Very good
(15 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Family Suite

Premium bedding, minibar, in-room safe, individually decorated

Family Suite

7.8 out of 10
Good
(6 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for Deluxe Ocean Front

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Ocean Front

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Ocean Front King Room

Premium bedding, minibar, in-room safe, individually decorated

Premier Ocean Front King Room

9.6 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Ocean Front Double Room

Premium bedding, minibar, in-room safe, individually decorated

Premier Ocean Front Double Room

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, individually decorated

Deluxe King

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Double Room Deluxe

  • 40 sq m
  • Sleeps 4

View all photos for Family Room -6 Guests- With Sea View

Premium bedding, minibar, in-room safe, individually decorated

Family Room -6 Guests- With Sea View

  • 60 sq m
  • Sleeps 6

View all photos for Room Premium With Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Room Premium With Ocean View

  • 40 sq m
  • Sleeps 2

View all photos for Quadruple Room Deluxe with Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Quadruple Room Deluxe with Ocean View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Suite Junior with Ocean View

  • 60 sq m
  • Sleeps 6

View all photos for Family Suite -6 guests- Standard with Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Family Suite -6 guests- Standard with Ocean View

  • 60 sq m
  • Sleeps 6

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About the area

Puerto Vallarta

Located in Puerto Vallarta (South Zone), Grand Park Royal Puerto Vallarta - All Inclusive is a 3-minute walk from Bay of Banderas and 11 minutes by foot from Garza Blanca Beach. .This all-inclusive resort is 2.5 mi (4.1 km) from Vallarta Zoo and 4.6 mi (7.4 km) from El Eden.
View more Resorts in Puerto VallartaOpens in a new window

What's nearby

  • Playa Esmerelda - 7 min walk - 0.6 km
  • Garza Blanca Beach - 14 min walk - 1.2 km
  • Playa Gemelas - 1 min drive - 0.0 km
  • Playa Palmares - 3 min drive - 2.3 km
  • Malecon - 16 min drive - 10.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 42 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬17 min walk
  • ‪La Fuente - ‬4 min drive
  • ‪The Rooftop at Hotel Mousai - ‬19 min walk
  • ‪BocaDos stk - ‬16 min walk
  • ‪Mismaloya Grill Restaurant - ‬3 min drive

About this property

Grand Park Royal Puerto Vallarta - All Inclusive

Grand Park Royal Puerto Vallarta - All Inclusive offers 177 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Puerto Vallarta resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a private beach, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 177 individually decorated guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax and unwind with massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy international cuisine at Veranda, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 5 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Vallarta? This resort has 3175 square feet (295 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Veranda - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Pescador - Overlooking the ocean and pool, this seafood restaurant specializes in seafood and serves lunch only. Open daily.
Frida - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Andiamo - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Cheers - Onsite sports bar. Open select days.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Bartending
Cooking
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Cheers
  • El Pescador
  • Frida
  • Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Gym
  • Indoor pool
  • Karaoke
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,175 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Laundry fee: MXN 1000 per day
  • Spa fee: MXN 2000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Park Royal Luxury Resort Puerto Vallarta All Inclusive
Grand Park Royal Luxury Puerto Vallarta
Park Royal Puerto Vallarta
Grand Park Royal Luxury Resort Puerto Vallarta
Hotel Grand Park Royal Luxury Resort Puerto Vallarta
Grand Park Royal Luxury Resort Puerto Vallarta Puerto Vallarta
Grand Park Royal Luxury Resort Puerto Vallarta All Inclusive
Grand Park Royal Luxury
Park Royal Puerto Vallarta
Grand Park Royal Puerto Vallarta - All Inclusive Hotel
Grand Park Royal Luxury Resort Puerto Vallarta All Inclusive

Grand Park Royal Puerto Vallarta - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 379 out of 1007 reviews
Rating 8 - Good. 245 out of 1007 reviews
Rating 6 - Okay. 186 out of 1007 reviews
Rating 4 - Poor. 101 out of 1007 reviews
Rating 2 - Terrible. 96 out of 1007 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Jose R

Disliked: Cleanliness, property conditions & facilities
Completely disappointed Hotel is very bad administrative ( Fabian Ulloa ) management is terrible and discriminatory Super rude , expensive and the lobby administrators don’t respect your booking price or room “ quality not what I pay for it or expect ! Never go back again
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are amazing and so is the service
Stayed 4 nights in Dec 2025

2/10 Terrible

Shuyu

Travelled with family and small children
Disliked: Cleanliness, amenities
I am writing this review to document a safety failure my family experienced during our stay and to warn other travelers. Late at night, while my wife, our child, and I were asleep, an unauthorized man entered our room. At that moment, we had no way of knowing that he was intoxicated or had the wrong room. We genuinely believed a break-in was occurring and feared for our safety. His behavior, movements, and loud noises were extremely frightening from the first second. I am physically smaller than the man who entered, which made the situation more intimidating, as my priority was to protect my wife and child. Our child was terrified, and the emotional impact of being woken by a stranger inside the room should not be dismissed, especially for families traveling with children. We recorded a short 13-second video of the incident, and everyone who has seen it said they would be extremely frightened and unsure how they would react in that situation. This should never happen in any hotel. Preventing unauthorized access to guest rooms is a basic responsibility that guests should be able to rely on. What made this experience worse was how it was handled afterward. Despite the seriousness of the incident, neither the hotel nor Expedia took appropriate responsibility, and our refund request was refused. I am not posting this to create drama. I am sharing our experience to warn other guests, particularly families, and to highlight a serious failure in safety and accountability.
Stayed 4 nights in Dec 2025

4/10 Poor

Lorena

Stayed 4 nights in Dec 2025

8/10 Good

Justyna, Arlington Heights

Liked: Cleanliness
Stayed 4 nights in Dec 2025

2/10 Terrible

Shuyu

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
During our family stay booked through Expedia, we experienced a serious safety incident. Late at night, while my husband, our young child, and I were asleep, an unauthorized adult entered our hotel room. Police were contacted, and the situation was very frightening and distressing. Hotel staff initially suggested the door had not been locked, which we strongly disagree with, as the door was locked before sleep. Our family was staying in two rooms in different areas of the resort. The incident occurred in an older section, while another family member stayed in a newer area with a different door lock system and had no issues. The following morning, hotel management reviewed surveillance footage and informed us that the issue was related to the door lock, not guest error. We were advised to contact Expedia regarding a refund and were offered alternative accommodations if we chose to stay. However, due to the emotional impact and safety concerns, we no longer felt comfortable remaining and decided to leave early. Before departure, we requested assistance with transportation to the airport but did not receive support. After we left, we were informed that the hotel provided a different explanation and declined responsibility. The inconsistent communication and lack of accountability afterward were disappointing, given the seriousness of the incident. This experience caused distress, and we believe safety concerns of this nature should be handled with greater transparency and care.
Stayed 2 nights in Dec 2025

4/10 Poor

Todd

Disliked: Amenities, property conditions & facilities
No hot water in room Pool was freezing, no one used it all week. Hot tub was cold all week. Rude staff Never any beach or pool chairs available
Stayed 7 nights in Dec 2025

8/10 Good

Javier Medina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice and friendly staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Isaiah

Stayed 8 nights in Dec 2025

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice all inclusive
Stayed 6 nights in Dec 2025

4/10 Poor

Tanner

Disliked: Staff & service, property conditions & facilities
The property itself wasn’t bad, the service was terrible, the food was bad, and most of the time we were there we were harassed by staff to talk about their other properties.
Stayed 6 nights in Dec 2025

6/10 Okay

Michael Sheinman

Travelled with partner
Liked: Cleanliness, amenities
- Entertainment was lacking. Volleyball net wasn't available in every day. Schedule wasn't followed. The schedule showed an activity at one time, but sometimes the activity got scheduled. There wasn't much dancing in the evening. - Although this is something that cannot be changed, it is worth noting that the hotel is positioned in a way that the building blocks the sun off the beach during the majority of the morning in early afternoon, up until around 1 PM, so you can only really enjoy the sunshine and the beach around 1:30 ish. -The building is quite small, so there isn't really anywhere to walk around to enjoy a beautiful garden or anything like that. - The food is good in the restaurants. However, the restaurants cannot be reserved. And sometimes we've had to wait up to 2 hours. - The water next to the beach is clear. But the shore gets deep very quickly, and the waves are very strong, so it's difficult to just relax and enjoy the water unless you go in deeper.The good news is that there was no currents, so you don't get carried away. - The service, here was excellent. Room was cleaned every day. People are very helpful and friendly. - Spa has massage but no mani/pedicure services. - The views out of all the rooms are ocean view and it's absolutely stunning.You can see all of the ocean plus the city and some nature. - 2 of the elevators were broken they only got fixed after 5 days. - Gym was good
Stayed 11 nights in Dec 2025

4/10 Poor

Jenny

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
La playa es muy bonita, pero el servicio de parte del lobby no fue el mejor. La comida no estuvo nada buena asta el último día que hibamos a salir estuvo mejor. El show de circo estuvo muy bonito y si gustan una playa bonita y no es tan importante la comida recomiendo quedarse.
Stayed 2 nights in Dec 2025

8/10 Good

Celso

Stayed 10 nights in Dec 2025

4/10 Poor

Kelly Skidgel

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Pool was cold. Beach was excellent besides it closed at 8 pm. Staff not super friendly. Food not good. Felt invisible. Super loud weddings until 2 am.
Stayed 7 nights in Dec 2025

4/10 Poor

Kelly Skidgel

Travelled with family and small children
Disliked: Cleanliness, amenities
Pool needs updated. Staff was not super attentive. Food was not very good. “Smith” the Zumba person was phenomenal!
Stayed 7 nights in Dec 2025

8/10 Good

Hassan

Stayed 5 nights in Dec 2025

8/10 Good

micheal gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 13 nights in Nov 2025

10/10 Excellent

Samaneh

Stayed 5 nights in Dec 2025

2/10 Terrible

Neda, Astoria

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Hotel website claims this as 5-star - completely misleading. Check-in was rushed and unhelpful. The room was spacious but poorly maintained: extremely uncomfortable, sunken mattresses, bad pillows, dirty/possibly moldy curtains; a desk with no chair; missing balcony table despite multiple requests; and inconsistent towel replacement. Replacing a broken ironing board took three days and multiple requests, and the replacement was also broken and dirty. Food was lukewarm, repetitive and mostly disappointing. Staff repeatedly asked about allergies, but offered no guidance, there was no ingredient labeling or gluten-free desserts. The pool area was overcrowded and extremely loud, turning into a party atmosphere by midday. Evening entertainment blasted until 10:30 PM and could be heard on the 8th floor - completely unsuitable for families with young children. The beach is beautiful but poorly managed: limited umbrellas (8 total for 30 chairs), inconsistent cleanliness, and a smoking area placed directly at the narrow beach entrance despite claims of being smoke-free. Kids Club smelled like a pile of dirty diapers masked by an overwhelming air freshener. WiFi was spotty. The overpriced lobby shop attempted to charge our card $1,000 USD instead of pesos, resulting in a fraud alert. We were even questioned about “checking out” when our room key stopped working mid-stay. Aside from the view and weather, this feels like money wasted. Stay elsewhere.
Spacious room
Dirty ironing board
Broken and dirty ironing board
Stayed 6 nights in Nov 2025

2/10 Terrible

Allison Michelle, Las Vegas

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
⭐ Club Royal Puerto Vallarta – Honest Review ⭐ Unfortunately… this stay was a miss. Food: • Breakfast/Lunch Buffet: Breakfast has a fresh omelet station, which was the highlight. Lunch? …no comment. • Dinner: You choose between Mexican or Italian. • The Mexican dinner was honestly disgusting. • The Italian was actually great! • Portion Sizes: Shockingly tiny. Not enough for a small child, let alone a hungry adult. Staff & Service: Your experience depends heavily on your bracelet color—aka your VIP status. If you’re not rocking the black VIP band, prepare to be treated like an afterthought. High-Pressure Sales (“Vultures”): The time-share/vacation-club team WILL harass you daily. Every day. Every angle. It’s exhausting. Resort Experience: • The property looks beautiful, but the pools are absolutely freezing. • Expect kids running and screaming everywhere. • Our room smelled musty, and not in a “tropical ocean breeze” way. Bottom Line: While the view is stunning, everything else fell flat. ❌ I will never come back. ❌ I will never recommend this resort.
Stayed 5 nights in Dec 2025

8/10 Good

Frances Deyonne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is a little gem. The staff was friendly. The only issues I had were, the ATM was out of order, there was no currency exchange, and the worst was the loud music until 11pm every night. You can hear everything in the hallways and outside. There were plenty of things to do. We had a romantic dinner on the rooftop and it was perfect.
Welcome gift
Front entry
Walkway
Romantic dinner first course
Stayed 3 nights in Nov 2025

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The beach was great, the pool is in the shade all day, the staff was very kind, food was ok, beds were comfy, not very much to do on site.
Stayed 7 nights in Nov 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were fabulous
Stayed 3 nights in Oct 2025

6/10 Okay

Jesus Ivan Ronquillo

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Rooms are great, some staff is very friendly and some are grumphy. One issue that really stands out for me is the variety of food, although it is delicious, its limited. They have an italian restaurant with ridiculous policy. My wife and I traveled with two minors 10 and 12 to be exact and were denied the entrance to the restaurant. Another thing I wasn't happy with is the beach space, which i totally understand is not in their hands to expand.
Stayed 6 nights in Nov 2025