- Gratuities included
- Additional gratuities accepted
- All food and beverages included
- All on-site activities, facilities and equipment included
- All meals served buffet style
- Minibar not included
- Local beverages and soft drinks only
Casa Dona Susana features an outdoor pool, a rooftop terrace, and tour/ticket assistance. Wireless Internet access is complimentary. This beach hotel also offers barbecue grills, multilingual staff, and gift shops/newsstands. Concierge services and wedding services can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Casa Dona Susana is a smoke-free property.
Located in Puerto Vallarta (Romantic Zone), Casa Dona Susana is steps from Playa de los Muertos and a 3-minute drive from Malecon. This beach hotel is 4.6 mi (7.3 km) from Cruise Ship Terminal and 0.1 mi (0.1 km) from Bay of Banderas.
Make yourself at home in one of the 42 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Take advantage of the hotel's room service.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Casa Dona Susana offers 42 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Room service is available.
Check-in time starts at 3:00 PM
Minimum check-in age is: 21
Check-in time ends at noon
Check-out time is noon
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-in and contactless check-out are available.
No rollaway/extra beds available
No cots (infant beds) available
Caters to adults only
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is sealed after cleaning
Masks are compulsory at the property
Reservation is not required for facilities on site
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pool access available from 10 AM to 10 PM.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Contactless check-in and contactless check-out are available.