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Standard Room, 1 King Bed
1 King Bed
Room sleeps 2 guests
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Get an overview of this hotel
Adults-only beach hotel

Popular property highlights

Free WiFi
Smoke-free property
24-hour front desk
Multilingual staff
Concierge services

Located in Puerto Vallarta (Romantic Zone), Casa Dona Susana is steps from Playa de los Muertos and a 3-minute drive from Malecon. This beach hotel is 4.6 mi (7.3 km) from Cruise Ship Terminal and 0.1 mi (0.1 km) from Bay of Banderas.

Make yourself at home in one of the 42 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Take advantage of the hotel's room service.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

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Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • All on-site activities, facilities and equipment included
  • All meals served buffet style
  • Minibar not included
  • Local beverages and soft drinks only

Hotel Amenities

  • Lift
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 42
  • Number of floors - 4
  • Barbecue grill(s)
  • Garden
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Swimming pool
  • Spa treatment room(s)
  • Meeting rooms
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Number of outdoor pools - 1
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Rooftop terrace
  • Terrace
  • Wheelchair accessible: No

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Casa Dona Susana offers 42 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Premium bedding
  • Room service
  • Turndown service
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • Individually decorated
  • TV size (measurement) inch
  • LED TV
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1

Where to Eat

Room service is available.

Nearby Things to do

  • Golfing nearby
  • Scuba diving nearby

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 21

Check-in time ends at noon

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-in and contactless check-out are available.

No rollaway/extra beds available

No cots (infant beds) available

Caters to adults only

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is sealed after cleaning

Masks are compulsory at the property

Reservation is not required for facilities on site

Fees

Optional extras

  • Self parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Casa Dona Susana Hotel Puerto Vallarta
  • Casa Dona Susana Hotel
  • Casa Dona Susana Puerto Vallarta
  • Casa Dona Susana

We should mention

Pool access available from 10 AM to 10 PM.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Contactless check-in and contactless check-out are available.

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