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Acacia Tree Garden Hotel

3.0 star property

Photo gallery for Acacia Tree Garden Hotel

Outdoor pool, pool loungers
View from property
Interior entrance
Daily cooked-to-order breakfast (PHP 350 per person)
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

View map
Victan Compound, Manalo Extension, Barangay Bancao Bancao, Puerto Princesa, Palawan, 5300
  • Place, Palawan Special Battalion WW2 Memorial Museum
    ‪10 min walk‬
  • Place, SM City Puerto Princesa
    ‪4 min drive‬
  • Place, Robinsons Place Palawan
    ‪6 min drive‬
  • Airport, Puerto Princesa (PPS)
    ‪5 min drive‬

Room options

View all photos for Standard Deluxe Room, 2 Single Beds

Standard Deluxe Room, 2 Single Beds

Standard Deluxe Room, 2 Single Beds

  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Garden Area

Suite, 1 Queen Bed, Garden Area

Suite, 1 Queen Bed, Garden Area

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Superior Room with 2 Double Beds

Family Superior Room with 2 Double Beds

Family Superior Room with 2 Double Beds

  • 36 sq m
  • Sleeps 6
  • 2 Double Beds

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Property amenity
Deep Forest Garden Hotel
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.0 out of 5, Very good, 431 reviews
Deep Forest Garden Hotel

Acacia Tree Garden Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 51 out of 167 reviews
Rating 8 - Good. 63 out of 167 reviews
Rating 6 - Okay. 36 out of 167 reviews
Rating 4 - Poor. 7 out of 167 reviews
Rating 2 - Terrible. 10 out of 167 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025

6/10 Okay

Wade

Stayed 1 night in Nov 2024

2/10 Terrible

Jennie Fe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel i've ever been

not happy for it dirty bedroom ,tv doesn't work aircon is very noisy,outside is luck of maintenance ,pool is very dirty that's why we didn't use the pool the only thing i like is the front desk staff ,some of the kitchen staff & the worst thing is one of the maintainance crew is rude i hate it the most , i never recommend this hotel it is old & dirty,they are only good on pictures but it is very far from the reality
Stayed 4 nights in Jun 2024

6/10 Okay

Ward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, clean and comfortable

Nice staff and comfortable hotel.
Stayed 1 night in Mar 2024

6/10 Okay

Martin

Liked: Staff & service
Stayed 6 nights in Feb 2024

6/10 Okay

Robert

Travelled with family
Average hotel. I booked it because of the hottub but of course it did not work. They charge 35 pesos for a very small bucket of ice. There food is very pricey. Staff is hit and misd, sometimes nice and sometimes not. Once its your day to checkout the staff true colors come out. Very rude people. No thank you for you stay, safe travels or even a goodbye. I would not wasted your money and stay here. It is not close to anything and over priced for what you get
Stayed 3 nights in Nov 2023

10/10 Excellent

Linde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. The rooms face the inner garden with pool. It's beautiful and peaceful. Good service.
Stayed 1 night in Sep 2023

4/10 Poor

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was not maintained. The property was undergoing construction and I was not notified. The staff at the restaurant was unattentive.
Stayed 1 night in Sep 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our booking included continental breakfast for 4 but was denied by staff. We’re given a menu to order for a fee.
Stayed 1 night in Jul 2023

10/10 Excellent

Manuel, Downey

Travelled with family
Liked: Staff & service, property conditions & facilities
Pool and lobby were nice outdoor spaces to hang out and relax after a long tour day to the river. We ordered food to be delivered and bought drinks at the liquor store
Stayed 2 nights in Jun 2023

6/10 Okay

Joshua

Stayed 1 night in May 2023

6/10 Okay

Cristina

Business traveller, Travelled with partner
Liked: Staff & service
The property has potential, giving it an island vibe setting however the room where we stayed smells musty and the bathroom sink faucet was loose leaving water coming from underneath the lavatory cabinet.
Stayed 5 nights in Apr 2023

10/10 Excellent

Kevin

Liked: Property conditions & facilities, room comfort

Worth the stay.

Our stay was very comfy, staff was great in care, beds were soft! Although i asked for a private patio, we had table, no chairs. Not a biggy though, not much to look at, and you have the pool and reception area to chillax. Overall very good, 5 *
Stayed 4 nights in Apr 2023

2/10 Terrible

lorena

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room - old and entrance door - can see through. even with curtain. noisy as it is next to pool area - drinking guests in the night. Front desk personel on arrival - sarcastic , not professional, dressed like a tourist. Breakfast - no word - horror, terrible... - cook to fire... if there is any - which i doubt . it is hard to screw bfst.
Stayed 4 nights in Apr 2023

6/10 Okay

Kelvin

Stayed 1 night in Mar 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff! Such beautiful people 😁😘🤗 all the trees made it nice and cozy as well. Thank you for a wonderful stay! Look forward to coming back. Jesse.
Stayed 2 nights in Feb 2023

8/10 Good

Azalea

Travelled with family
Liked: Cleanliness, staff & service
Staff were courteous, friendly and helpful. Near great food places

6/10 Okay

Jean

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were friendly and great, location no transportation and access limited, breakfast very bare, stayed 4 days, eggs were cooked the same way, mosquitos, juices was powdered Tang.
Stayed 4 nights in Oct 2022

6/10 Okay

Daniel, Fort lawn

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lots of mosquitoes and not the best neighborhood. Very dirty and smelly room. Nice staff though
Stayed 2 nights in Oct 2022

4/10 Poor

Marcelino

Travelled with group
Disliked: Staff & service, property conditions & facilities

Pay a little more and avoid this hotel

I dont understand how anyone can give this property better than 3 points. It is Not located anywhere near any stores, restaurants, the pool is constantly dirty with leaves and debris, the food is expensive for Philippines and the quality they provide, and they make you responsible for anything out of order in the unit. I had to pay for a glass table top we didn't even use or noticed until they made me pay for it. They almost made me loose my flight while Inspecting room. Extremely embarrassing and unprofessional. I am a world traveler and Never encountered a hotel to treat guests this way. Do not recommend at any price.
Stayed 3 nights in Feb 2020

8/10 Good

Darelline

Stayed 2 nights in Mar 2020

10/10 Excellent

Nadine, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. Staff was great. Food was amazing. Overall experience was excellent for the price
Stayed 1 night in Mar 2020

6/10 Okay

Anand

Average hotel. Service of cafeteria staff excellent. Service and response from front desk and maintenance slow and sloppy. In bathroom the faucet was like a stick shift and toilet seat kept sliding. Informed front desk, told us in evening it was fixed but they still shook, rattled and rolled. Exterior landscaping is good.
Stayed 2 nights in Feb 2020

8/10 Good

Katarina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020