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Playabachata

4.0 star property

Photo gallery for Playabachata

Aerial view
3 outdoor pools, pool umbrellas, pool loungers
Reception
On the beach, sun-loungers, beach towels, beach massages
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Breakfast included
  • Spa
  • Gym

Explore the area

Map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Amber Cove
    ‪8 min walk‬
  • Cofresi Beach
    ‪6 min drive‬
  • Ocean World Adventure Park
    ‪7 min drive‬
  • Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, Sea View

Suite, Sea View

Suite, Sea View

  • 49 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 33 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room

  • 33 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

Superior Room, Oceanfront

Superior Room, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

Similar properties

Aerial view

Senator Puerto Plata

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, (1406)
The price is AU$550
for 1 room
includes taxes & fees
7 July - 8 July
Senator Puerto Plata

About the area

Puerto Plata

With a stay at Playabachata in Puerto Plata, you'll be on the beach, within a 15-minute drive of Cofresi Beach and Amber Cove. .This all-inclusive property is 11.5 mi (18.5 km) from Playa Dorada and 5.1 mi (8.1 km) from Los Mangos Golf Course.

What's nearby

  • Amber Cove - 8 min walk - 0.7 km
  • Cofresi Beach - 6 min drive - 6.1 km
  • Ocean World Adventure Park - 7 min drive - 6.9 km
  • Puerto Plata Cable Car Base Station - 11 min drive - 10.8 km
  • Malecón De Puerto Plata - 12 min drive - 12.9 km

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 48 min drive

Restaurants

  • ‪Café El Cibao - ‬19 min walk
  • ‪Casablanca International Buffet Restaurant - ‬8 min drive
  • ‪The Villa Lounge - ‬9 min drive
  • ‪Sports Bar Senator Puerto Playa - ‬6 min walk
  • ‪Coco Caña Lounge - ‬11 min walk

About this property

Playabachata

Family-friendly fun on the beach, with 3 outdoor pools
Playabachata offers 998 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Make yourself at home in one of the 998 guestrooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a fitness center, and karaoke. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with local and international cuisine at La Roca, one of the property's 6 restaurants. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
La Roca - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Los Almendros - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Macumba - Overlooking the ocean, this theme restaurant serves dinner only. Open select days.
Mangu - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Los Almendros
  • Macumba
  • Mangu

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from April 16 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Tennis courts
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

6.8
Rating 10 - Excellent. 632 out of 1953 reviews
Rating 8 - Good. 413 out of 1953 reviews
Rating 6 - Okay. 302 out of 1953 reviews
Rating 4 - Poor. 223 out of 1953 reviews
Rating 2 - Terrible. 383 out of 1953 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Gonzalo

Travelled with family
My ac didnt work for two days n i had to complain 3 separate time which was unacceptable. The pool seem to be always dirty , i understand things fall into becuase of the breeze but no appeared to be on top of it. Seem to lack a proper way communication btw staff n management. Lack of process as well. I wouldn't personally come back again with my family. Food was good , alot of options. If you wanted to get a restaurant reservation you would have to be up early to get on line. The gym facility was great.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness
Went in March. Good weather, nice beaches, easy pace with activities, dining options, relaxation.
Stayed 7 nights in Mar 2025

4/10 Poor

briant, Bronx

Disliked: Cleanliness, staff & service, property conditions & facilities
Falta de remodelación
Stayed 2 nights in Mar 2025

8/10 Good

Melissa Zandrena

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great, property needs to be updated.. better buffet items and needs security.
Stayed 5 nights in Mar 2025

8/10 Good

Maritza

Liked: Cleanliness, staff & service, amenities
This hotel lives up to their name by playing some of the greatest hits in the bachata genre. The rooms are outdated furniture wise but the A/C works wonderfully. The food choices are average but they are well cooked. The drinks are also good. The staff’s hospitality is also wonderful
Stayed 2 nights in Mar 2025

8/10 Good

Yusu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Yaritza

Stayed 2 nights in Mar 2025

6/10 Okay

Sheyla

Travelled with family, Travelled with family and small children
Liked: Staff & service
The food wasn’t great and the rooms are damaged and old.
Stayed 2 nights in Mar 2025

8/10 Good

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people here are AMAZING! Cant wait to come back
Stayed 7 nights in Mar 2025

8/10 Good

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Food was OK but not great. Other than that the area within the resort was beautiful!
Stayed 6 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resorts was clean, beautiful place and the food was good.
Stayed 1 night in Mar 2025

6/10 Okay

Carlos

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Mitali

Travelled with family, Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
So issues with reservations. Room’s AC not in best condition. Lots of work still being done. Asked for reservations for restaurant and nothing available. Expedia charged way more then what its worth. Limited service, and nothing to show us they want us there, as if they had other people to please.
Stayed 1 night in Mar 2025

8/10 Good

Larissa

Stayed 5 nights in Mar 2025

10/10 Excellent

Shaheba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great entertainment, accessible to the beach which is very clean, short ride to excursion.
Stayed 7 nights in Mar 2025

2/10 Terrible

Byron

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to even start, I have been to many resorts and this one is by far the worst experience i had in my life. For starters when we got to the resort we were checked in by one of thee rudest receptionist. From there once we were checked in there was no one to take us to the room, we had to flag a man down who had a trolly and assisted us. Once in the room, my niece who is 1 years old found a random pill from what i am guessing was a previous guest, she almost ate this pill. That already showed me they do not clean thoroughly. Then i went to use the rest room and the toilet did not flush properly, i had to fill the trash can with water and pour it down the toilet in order for it to flush. Now onto the dining experience. THEY DO NOT HAVE ENOUGH FOOD! it is the same everyday, the employee's in the dining hall are visibly exhausted because the staff to the amount of guest do not add up. They also allow people from the cruises to enter the resort, so on top of there not being enough food now you have these cruise passengers dining as well. The sister resort Senator doesn't allow you to eat or drink there but you may use their pool which is way better than the one at playa bachata. All of the lounge chairs are broken at the pool and the beach! When i say this was thee worst experience, if i could get a refund i absolutely would. I would stay away from this resort at ALL Cost. Save your money and get an Airbnb instead. I will certainly not be returning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Praxedes

I like everything
Stayed 2 nights in Mar 2025

8/10 Good

Eugenia Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery! Wonderful food! Great service!
Stayed 4 nights in Mar 2025

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been here numerous times and it gets better and better.
Stayed 3 nights in Jan 2025

10/10 Excellent

Bruno

Travelled with family
Liked: Amenities, property conditions & facilities
Definitely my go to place to relax and enjoy the beach.
Stayed 3 nights in Feb 2025

10/10 Excellent

DIOMEDES

Liked: Cleanliness, staff & service, property conditions & facilities
The persons that works in there are amazing.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025