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We had a nice basic room with Mountain View.The food was very good for us,they served a wide range of food items.The pool area was very nice and the spa good for colder days. The entertainment was enough for us .It is a large basic hotel good value for what we paid.

The staff were very helpful

Had a great stay! The staff was very welcoming and the hotel was lovely and clean. The car park at the front was great and very convenient, the breakfast in the morning was great and the food was always stocked up. The room was very clean and had everything we needed!

Yes staff were excellent, lovely pool only downside was Wi-Fi was poor in apartments had to go to reception to get signal

Apartments are spacious, clean, and well equipped. Unfortunately there is no heat in the cold winter evenings so we were cold at night. The pool area was nice with entertainment during the day - I really enjoyed the saxophone player. The pool is not heated. The food from the pool bar was good. The hotel is in a good location. A couple of minutes down the hill to the main strip and beach and a couple of minutes up the hill to the bus stop to go to Arrecife or the airport. There is a supermarket next door which is really handy.

Fantastic stay at the Lava Beach hotel. The 5 star rating is truly justified. Rooms were large and well finished, robes and slipper included. Spa facility for massage was great and worth the extra money. Restaurants in 200m either direction if you don’t want to eat in the hotel. Breakfast was great and the Cava was a nice touch. Drinks and bar snacks were all responsibly priced and the piano bar had live enetertainment everynight which was great for a night cap. Will definitely come back. Distance to Puerto del Carmen centre is around a 30 minute walk, €4.5 in a taxi. Great to break the day up.