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Hotel Arista Bugambilias

3.0 star property

Photo gallery for Hotel Arista Bugambilias

Interior
View from room
Miscellaneous
Basic Double Room, 2 Double Beds, Beach View
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Boulevard Zapotal S/N, Tonalá, CHIS, 30507
  • Place, Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    ‪18 min walk‬

Room options

View all photos for Basic Double Room, 2 Double Beds, Beach View

View from room

Basic Double Room, 2 Double Beds, Beach View

7.4 out of 10
Good
(3 reviews)
  • Beach view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite

View from room

Suite

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

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About the area

Puerto Arista

With a stay at Hotel Arista Bugambilias in Tonalá, you'll be on the beach, and 21.4 mi (34.4 km) from La Sepultura Biosphere Reserve and 22.2 mi (35.7 km) from Iglesia Vieja.

What's nearby

  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 18 min walk - 1.5 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 176 min drive

Restaurants

  • ‪Hiball Bar - ‬5 min walk
  • ‪Restaurant Sotavento - ‬3 min walk
  • ‪El Dulcito - ‬9 min walk
  • ‪Restaurant Flamingos - ‬2 min drive
  • ‪Restaurante Tu Amigo El Pescador - ‬12 min walk

About this property

Hotel Arista Bugambilias

Hotel Arista Bugambilias offers 22 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 22 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
Hotel Arista Bugambilias has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11 AM for a fee: MXN 100 to 180 for adults and MXN 100 to 180 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 180 for adults, and MXN 100 to 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Hotel Arista Bugambilias Puerto Arista

Arista Bugambilias Puerto Arista

Arista Bugambilias

Hotel Arista Bugambilias Hotel

Hotel Arista Bugambilias Tonalá

Hotel Arista Bugambilias Hotel Tonalá

Hotel Arista Bugambilias Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 84 reviews
Rating 8 - Good. 24 out of 84 reviews
Rating 6 - Okay. 17 out of 84 reviews
Rating 4 - Poor. 9 out of 84 reviews
Rating 2 - Terrible. 6 out of 84 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Es un ambiente rrelajado, no lujoso. Es sencillo y de gran calidad humana.
Stayed 1 night in Mar 2025

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property, beautiful beach, friendly staff, overall great stay. We’ll be back.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
We love the location--so close to the beach! And the restaurant food was excellent (try the huevos a la cazuela).
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!! Will definitely be back.Highly recomment it!
Stayed 1 night in Feb 2020

2/10 Terrible

Robert

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
the chemics at the pool hurt my eyes and my kids ayes, restaurant very bad, terrible service as well. Los quimicos en la Alberca me lastimaron a mi y mi Familia Los ojos, restaurant muy malo y servicio tambien
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly, check in was a breeze. The room was very clean. Pools were clean. Views are excellent! The only suggestion would be to up the food at the restaurant, but it was not bad by any means. We would love to go back.
Stayed 1 night in Jan 2020

4/10 Poor

D.F.

Disliked: Amenities
Parking is in no way secure. Fence on the front of the parking lot, wide open on the back. Wifi doesn’t work, and the reception staff were not helpful in getting it functional. Restaurant prices, and the price for the room, was too high for what it is. Food was basic and bland, and the room was small and basic. Should have been about 60% of the cost. The two good things were the service from the gentlemen in the restaurant and the AC in the room, which did work very well.
Stayed 1 night in May 2019

4/10 Poor

Frank, Houston

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service
We were there for our friend's wedding. Staff (front desk) were very rude and they seem to be bother when asking for something. They charge to use pool towels. Rooms were dirty and badrooms not well maintained. They are overpriced.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to this hotel many times. Love the place, it was remodeled a few years ago. It’s very quiet and nice for families.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2019

4/10 Poor

José Felipe Villegas

Liked: Cleanliness, amenities, property conditions & facilities
No tenían agua caliente. De hecho por el grifo del agua caliente no salía ni agua. No tenía Internet tampoco.
Stayed 1 night in Jan 2026

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
el personal era muy amable, la ubicacion del hotal estaba genial hacia la playa y tambien esta padrisima solamente la habitación era muy pequeña y la mas costosa de mi viaje por chiapas. las palapas estaban muy agusto para tomar el fresco en la tarde y la brisa del restaurante junto con la vista muy agradables, quiza las raciones y el costo de los platillos no eran lo mejor pero en general el hotel es muy recomendable para hospedarte en puerto arista
Stayed 2 nights in Jan 2026

6/10 Okay

Alberto

Liked: Cleanliness
Le falta un poco de mantto en general, el personal bien, los servicios bien de acuerdo al lugar
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta que hay bar, restaurante y jardines
Stayed 2 nights in Aug 2025

4/10 Poor

Juan José

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal servicio por parte del perosnal, habiamos 4 personas en la hab y solo dieron 3 toallas. La alberca sucia.
Stayed 2 nights in Aug 2025

8/10 Good

Surya

Travelled with family
Ubicación excelente. Colchones, almohadas, sábanas y toallas de buena calidad. Alberca y palapas de playa falta limpieza y mantenimiento. Habitaciones con humedad, agua regadera y lavamanos olían mal y las 2 botellas de agua cortesia de 250ml, no alcanzan para lavarse los dientes. Buen servicio de restaurante, comida sabrosa. Buen lugar para hospedarse.
Stayed 2 nights in Jul 2025

8/10 Good

Julio

Stayed 1 night in Jul 2025

2/10 Terrible

Luz

Disliked: Cleanliness, amenities, property conditions & facilities
No quisieron darnos factura por nuestra reserva…
Stayed 3 nights in Jun 2025

10/10 Excellent

Alondra Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Una alberca más grande
Stayed 2 nights in Apr 2025

6/10 Okay

Erick

Travelled with family
Liked: Cleanliness, property conditions & facilities
El hotel bien, el personal no fue muy amable el servicio del restaurante fue muy lento el precio un poco elevado
Stayed 1 night in Jun 2025

4/10 Poor

Ivan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Le urge una remodelación a las habitaciones, no entona con la estética del lugar, todo lo demás muy bien, sus amenidades (alberca, restaurante) muy bonitas, su comida genial; pero las habitaciones dejan mucho que desear
Stayed 1 night in May 2025

6/10 Okay

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Luis

Stayed 2 nights in Apr 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Staff & service, property conditions & facilities
La fachada por fuera y las camas son duras no son de calidad pero por el precio
Stayed 1 night in Apr 2025