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Hotel Business Real 500

3.5 star property

Photo gallery for Hotel Business Real 500

Dining
Restaurant
Lobby
Premium bedding, down duvets, minibar, in-room safe
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
S/N Calle 5 Sur Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪8 min walk‬
  • Place, Puebla Cathedral
    ‪8 min walk‬
  • Place, Puebla Convention Center
    ‪17 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪50 min drive‬

Room options

View all photos for Superior Room

Terrace/patio

Superior Room

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Double Beds

Terrace/patio

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Terrace/patio

Junior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Puebla

A stay at Hotel Business Real 500 places you in the heart of Puebla, within a 15-minute walk of Zócalo de Puebla and Puebla Cathedral. .This hotel is 11.4 mi (18.4 km) from Africam Safari and 2.8 mi (4.5 km) from Angelopolis Commercial Center.

What's nearby

  • Puebla Cathedral - 8 min walk - 0.8 km
  • Zócalo de Puebla - 8 min walk - 0.8 km
  • Los Sapos Bazaar - 12 min walk - 1.0 km
  • Santo Domingo Church - 12 min walk - 1.0 km
  • Puebla Convention Center - 17 min walk - 1.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Señorita Caruso - ‬3 min walk
  • ‪El Balcón - ‬3 min walk
  • ‪Moyuelo - ‬3 min walk
  • ‪Manpuku - ‬2 min walk
  • ‪ATTA Salon Cafe - ‬2 min walk

About this property

Hotel Business Real 500

Colonial hotel in Puebla
Hotel Business Real 500 offers 11 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Make yourself at home in one of the 11 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Featured amenities include a 24-hour front desk and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 150 per night); discounts available
  • Wheelchair-accessible parking available

Things to do

  • Art gallery
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Front entrance ramp
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (60 centimetre high)

More

  • 2 floors
  • Colonial architecture
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: MXN 150 per night(66 ft away; open 24 hours)
  • Pet fee: MXN 350.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Real 500 Hotel Heroica Puebla de Zaragoza
Real 500 Hotel
Real 500 Heroica Puebla de Zaragoza
Real 500 Hotel Puebla
Real 500 Puebla
Hotel Real 500 Puebla
Puebla Real 500 Hotel
Real 500 Hotel
Hotel Real 500
Real 500
Hotel Boutique Real 500
Collection O Hotel Real 500
Hotel Business Real 500 Hotel
Hotel Business Real 500 Puebla
Hotel Business Real 500 Hotel Puebla

Hotel Business Real 500 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 176 reviews
Rating 8 - Good. 44 out of 176 reviews
Rating 6 - Okay. 11 out of 176 reviews
Rating 4 - Poor. 2 out of 176 reviews
Rating 2 - Terrible. 10 out of 176 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shiuner

Liked: Cleanliness, staff & service, amenities
Excellent hôtel très propre service impeccable. A recommander. Un très grand merci à Lizet la réception pour sa réactivité son accueil ainsi que son amabilité.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

MARCO

Stayed 1 night in May 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place for 5 nights

The staff was extremely helpful and friendly. The location was excellent. It was a clean place, our bed was old so we had some back issues from it. Our room had a refrigerator, that was awesome.
Stayed 5 nights in Mar 2025

10/10 Excellent

EMMANUEL

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Dec 2024

10/10 Excellent

JOSE PARRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

8/10 Good

Martin J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good option in Puebla

Very good hotel. Amazing price-features. Well located, very friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel. Everyone was very helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

JOSE PARRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice..
Stayed 3 nights in May 2024

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables, limpio, cerca del zocalo
Stayed 2 nights in May 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and comfortable hotel.
Stayed 1 night in Dec 2023

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are pretty comfortable and have great design and amenities. But most have no window, just the frosted glass door, so it’s a bit dark. Really clean, internet works great and you can watch youtube or stream on TV. The area around is not super exciting, but it’s a 5-10 minutes walk to historic center with lots of shops and restaurants. One thing that is a bit strange is that the gate is closed and so each time you leave or come back you need to be let out/ let back in by employee. Maybe a simple fob would do the trick?
Stayed 4 nights in Dec 2023

10/10 Excellent

melvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isaak was very friendly and helpful. Hotel is veey quaint.
Stayed 2 nights in Nov 2023

10/10 Excellent

Angel

Stayed 1 night in Aug 2023

6/10 Okay

Raul

Stayed 3 nights in Jul 2023

10/10 Excellent

Daniel, Grinnell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uno de los mejores hoteles en los que me he hospedado. El staff del hotel fue sorprendentemente hospitalario, gentil, y me ayudaron en todos los aspectos. El cuarto fue muy amplio, cómodo, y lujoso. Todos los servicios fueron justo lo descrito y el hotel está aún más hermoso que como se ve en las fotos. Está a unas cuadras del centro, sin estar en las áreas que se congestionan con los turistas.
Stayed 3 nights in Apr 2023

8/10 Good

arabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

william

Stayed 2 nights in Jul 2022

8/10 Good

salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Muy bonito el hotel y excelente ubicación
Stayed 2 nights in Aug 2021

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

December stay

Lot of close by restaurants, centric, great service and very nice staff.
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2020

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and beautiful
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre excelente, solo como sugerencia, estaría bien etiquetar los shampoo para saber cual es cual. Pero definitivamente volveremos
Stayed 1 night in Feb 2020