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Hyatt Place Portland Downtown - Old Port Square

3.0 star property

Photo gallery for Hyatt Place Portland Downtown - Old Port Square

Lounge
View from room
Suite, 1 Bedroom, Bay View
Interior entrance
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Explore the area

View map
433 Fore St, Portland, ME, 04101
  • Portland Museum of Art
    ‪10 min walk‬
  • State Theatre
    ‪11 min walk‬
  • Thompson's Point
    ‪4 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(101 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor, With Sofa Bed)

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds (High Floor, With Sofa Bed)

8.6 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

9.8 out of 10
Exceptional
(18 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bay View

View from room

Suite, 1 King Bed with Sofa bed, Bay View

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Room, 1 King Bed with Sofa bed (High Floor)

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(24 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Island View)

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Specialty, Island View)

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View

View from room

Suite, 1 Bedroom, Bay View

  • 46 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Portland

With a stay at Hyatt Place Portland Downtown - Old Port Square, you'll be centrally located in Portland, within a 10-minute walk of Wadsworth-Longfellow House and Portland Museum of Art. .This hotel is 0.4 mi (0.7 km) from Victoria Mansion and 0.6 mi (1 km) from State Theatre.

What's nearby

  • Cross Insurance Arena - 5 min walk - 0.5 km
  • Portland Museum of Art - 10 min walk - 0.9 km
  • State Theatre - 11 min walk - 1.0 km
  • University of Southern Maine - 2 min drive - 2.6 km
  • Thompson's Point - 4 min drive - 4.4 km

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland Intl. Jetport Airport (PWM) - 19 min drive

Restaurants

  • ‪The Gelato Fiasco - ‬1 min walk
  • ‪Lenora - ‬1 min walk
  • ‪Gritty McDuff's - ‬1 min walk
  • ‪Three Dollar Deweys - ‬2 min walk
  • ‪Central Provisions - ‬2 min walk

About this property

Hyatt Place Portland Downtown - Old Port Square

Hotel with free airport shuttle, a quick walk to Portland Museum of Art
Hyatt Place Portland Downtown - Old Port Square offers 130 accommodations with iPod docking stations and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 individually furnished guestrooms, featuring iPod docking stations and LED televisions. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a fireplace in the lobby, a banquet hall, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Portland? This hotel has 1050 square feet (98 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 5 miles
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,050 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with premium cable/satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Hotel Portland-Old Port
Hyatt Place Portland-Old Port
Hyatt Place Portland - Old Port Maine
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland Old Port
Hyatt Portland Old Square
Hyatt Place Portland Old Port
Hyatt Place Portland Downtown - Old Port Square Hotel
Hyatt Place Portland Downtown - Old Port Square Portland
Hyatt Place Portland Downtown - Old Port Square Hotel Portland

Hyatt Place Portland Downtown - Old Port Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 743 out of 1166 reviews
Rating 8 - Good. 244 out of 1166 reviews
Rating 6 - Okay. 93 out of 1166 reviews
Rating 4 - Poor. 49 out of 1166 reviews
Rating 2 - Terrible. 37 out of 1166 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Samantha R Jarvis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience.
Stayed 2 nights in Feb 2025

8/10 Good

Ann, Escondido

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at a little after 3pm but our room wasn't ready. They apologized and told us that they wouldn't charge us for the valet parking. Everyone was so nice. They charged us $14 each for breakfast which was ok.
Stayed 2 nights in May 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Our safe wasn't working. We brought it to the attention of the front desk but nothing was done. Also, if we're tipping valets each day and paying to park for three nights, I would expect valet to at least offer to help load our luggage into our car. Donuts were nice and fresh, and shower pressure was great.
Stayed 3 nights in May 2025

6/10 Okay

Laurie

Liked: Cleanliness
I was overcharged for breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best part of my stay was the staff. They were friendly and welcoming, and went the extra mile to be helpful. Thank you!
Stayed 2 nights in May 2025

10/10 Excellent

Hymlaire

Stayed 2 nights in May 2025

8/10 Good

Roxana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Electricity turns on and off randomly Very clean and nice staff Walkable Close by restaurants
Stayed 4 nights in May 2025

8/10 Good

Benjamin

Stayed 2 nights in May 2025

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Can be a bit noisy on weekends
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jacquline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. Sorry to see the pool go. Breakfast in the morning is great! Rooms always clean. Staff is always very helpful and kind. We will be staying with Hyatt everytime we are in Portland! Thank you!
Stayed 1 night in May 2025

10/10 Excellent

Mike

Stayed 3 nights in May 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the balconies on the top floor rooms
Stayed 1 night in May 2025

10/10 Excellent

Tabatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and efficient check in. Friendly staff. Awesome restaurants and shopping just outside the door!
Stayed 1 night in May 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, no parking but they offer valle parking. We watched 2 of them race through the parking garage with someones vehicles. They might want to watch the parking garage video to examine thier drivers
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachael

Stayed 1 night in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a great town.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking very convenient
Stayed 1 night in Apr 2025

2/10 Terrible

Fred

Very disappointed. I won’t stay here again. The main issue is I parked my car with the valet. The next morning I requested my car at a specific time and I had to wait 40 minutes for my vehicle. After a half an hour, I inquired about where my vehicle was, and I would met by eye roll and unprofessional attitude by the staff
Stayed 1 night in Apr 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and I stayed here after our engagement in Acadia. Our stay was cozy, comfortable, and clean! We truly enjoyed the location of the hotel so we could easily walk around throughout the day. Likewise parking was super easy and convenient for us. Excited to come back!
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia, Oceanside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & comfortable. Very professional & friendly staff. Great location. Highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was central to Portland night life. Valet service was great. Lots to do with bars/breweries, restaurants, and shopping. Great weekend with friends.
Stayed 2 nights in Apr 2025