Book Premier Inn Porlock accommodation from AU$88

Totally disappointed with how dated the room was. Definitely charging more than they should. The top bunk bed in the family room isn’t safe as the mattress is too tall and there’s risk of kids falling out. There were slugs in the bathroom which my husband had to pick out and the walls and floor were so grubby. We found a toenail on the floor too. The pillows and the bed are very uncomfortable and we didn’t get a good nights sleep the entire three nights we were there. We wish we’d stayed in the premier inn. Paid almost £300 for 3 nights and I have no idea what we paid for as no one came to turn down our bedroom, and we had to seek out hand soap as none was left in the bathroom for us to use. The staff were very lovely and helpful. Won’t be back.

Nice room nice hotel

A really lovely place to stay. Convenient with car parking to the rear of the hotel. The staff are friendly and very helpful. Stayed in the main hotel this time and the room was really comfortable and quiet. A few stairs to navigate but all worth it. Would definitely recommend.

Staff were very good

Excellent room and hotel in general with pleasant staff however the food was very poor. Four star hotel but only offering poorly cooked pub food such as F&C, Scampi, Burgers, roast of the day etc.. nothing adventurous, no pasta, curries, no fresh fish although a few miles from the sea except fried cod from The North East I guess. It’s a fair walk to the next restaurant (a hotel) and we saw a Wetherspoons in Barnstaple which we didn’t fancy. We ended up on our last night of three collecting a sandwich from a garage and it was nicer than the previous nights F&C…. I hate writing a poor review as the staff were trying so hard and the hotel is excellent in all other aspects but someone at an executive level made the menu decision as apparently there used to be a bistro…..At 4* hotel prices one aspects 4* food to be available . I should have checked the web a bit closer I expect. Also be aware breakfast closes at 9.00am weekdays (9.30am weekends) and when you’re on a break you need a bit more leeway. It’s an expensive “full English” at £17 and then offered Eggs Benedict at a £3 supplement that’s ludicrous. I suppose we are classed as elderly and so expect everything we need on site and not to have to drive for meals.

My room was nice and clean very comfortable recently refurbished but the doors in the hallway needs soft closes putting on them instead of banging shut staff were really good. Food was nice. Good Wi-Fi good phone reception plenty of parking.