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An enthusiastic 5 stars, from a non-Haitian USA traveler who visited the area in early 2026. I enjoyed a 4-day, 3-night stay at this beautiful and wonderfully atmospheric hotel. The hotel sprawls over a large area, with magnificent lush greenery to create a tranquil oasis in the heart of town. The buildings/grounds are meticulously kept, and if you venture out of your room early enough, you'll see the on-site staff raking up every leaf that has fallen overnight. The pool is super-clean. You can enjoy roaming around the property taking in the character, scenery, art, historical pieces, and various cozy seating areas. The main building (with the reception area and the restaurant) is mostly surrounded by a covered terrace, with overhead fans and open on the sides with plenty of comfortable chairs in which to relax and enjoy quiet conversation and drinks. There are various room sizes available. I found my room to be clean, and with great hot-water pressure and amenities. In-room lights and fans work all day, but the AC in each room functions only in the evening and morning hours from about 7pm to 6:30am, which is totally fine (I think most/all other hotels in the city use similar generator systems and hours of operation). Almost no insects did I see at the hotel, though that might vary based on the time of year visiting; use bug repellant as desired. The front-desk staff and the other workers were great. All were very nice, friendly, and cheerful to help and welcome you.

All of the above.

Everything was great

Nice

That was perfect

My stay at Belle Maison Hotel in Milot, Haiti was a nightmare. The rooms were infested with large, flying cockroaches, and there were mice running around in the kitchen—completely unsanitary. Air conditioning works for only 2.5 hours max; guests are told to use a fan. There are no couches or lounge areas, only uncomfortable wooden chairs throughout the hotel. The manager unprofessionally banged on my door during my stay, demanding advance payment for meals, claiming the hotel couldn’t buy groceries otherwise. I explained that in proper hotels, guests pay at consumption or checkout. Most of the staff lacked basic hospitality skills, with the exception of Titus, who was kind, helpful, and professional despite limited resources. The hotel falsely advertises free breakfast but charges extra for eggs—dishonest and misleading. Staff also gossiped about me waking up late and shared it with locals—an appalling violation of guest privacy. The showers are dirty and dangerous, requiring you to step over a huge cement block to get in. There’s barely any hot water, and power cuts are constant—you must keep asking staff to restore it. Overall, this hotel is mismanaged, uncomfortable, and unprofessional. I do not recommend staying here under any circumstances. One of the worst travel experiences I've ever had.