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Nice staff and convenient location. Heated pools and area

We stayed at the Spazzio diRoma Hotel for just five nights, but it was an unforgettable experience. After a long journey, we arrived feeling exhausted, and the reception staff was incredibly attentive and kind, especially to my 70-year-old mother. I am Brazilian but live in the United States, and I love traveling around Brazil. For any Americans looking to explore Brazil, I highly recommend visiting Caldas Novas—a charming city known for its natural thermal waters. Spazzio diRoma is part of a chain of hotels and resorts that grants you access to a magnificent water park. The hotel’s pools are open 24 hours, which is a great perk! The location is ideal for anyone wanting to explore the best the city has to offer. A big thank you to all the staff at the hotel—our stay may have only been five days, but we will definitely return and recommend this place to others.

Poor comfort of the rooms, no blankets, mattresses are hard, couch hard to seat down, tv is the size of a computer, drain of one another bathroom smelling really bad!

The pools look great! But, once you get in, it's just hard to find a comfortable position, like, the benches are either too high or too low and angled poorly so that your bottom side floats off. They were designed by someone that made them look good on paper, but, that person probably hasn't ever been in a pool. The pools were clean, uncrowded, and calm. The pool lounges were terribly uncomfortable because the straps are old and stretched and the metal bar runs right across the middle of your back. The food was average at best. I'm pretty sure most everything was frozen or canned. The coffee wasn't even brewed, it was the powder stuff from a machine. Geez, this is Brazil, brew the coffee. The building needs lots of maintenance. There are 440 rooms in this hotel. I was there during the week and I bet only about 25 rooms were rented. I don't know how this place is going to stay in business. Overall, it's a good value. My room rate was pretty low, so, I can't expect a lot. I got what I paid for. Except that it's rated as 4-star. It might be time to re-rate the hotel. I'm overall happy with my stay.