Hilton Garden Inn Gatlinburg

3.0 star property

Photo gallery for Hilton Garden Inn Gatlinburg

Enjoy a diverse spread of food and beverages at our buffet, featuring a variety of labeled options and decorative accents.
Relax by the fire pit in this serene outdoor space, surrounded by lush greenery and a sparkling pool.
Relax in a serene outdoor space with a fire pit, wicker furniture, and lush greenery.
Guests enter through a covered walkway to the hotel's welcoming entrance.
Cozy up by the fireplace in this stylish living room, featuring a flat-screen TV and comfortable seating.

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
635 River Road, Gatlinburg, TN, 37738
  • SkyPark
    ‪6 min walk‬
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

Single King Bed, Whirlpool, Sectional

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Single Queen, Junior Suite, Pullout, Roll-In Shower

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Double Queens, Junior Suite, Pullout, Balcony

9.0 out of 10
Wonderful
(12 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Double Queens

8.6 out of 10
Excellent
(37 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Single King Bed, Accessible Suite, Whirlpool, Sectional

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Single Queen, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Double Queens, Accessible Suite, Pullout

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Single King Bed, Fireplace

9.2 out of 10
Wonderful
(33 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed

8.8 out of 10
Excellent
(18 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Fireplace, Whirlpool, Balcony

9.2 out of 10
Wonderful
(27 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Junior Suite, Pullout, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Double Queens, Accessible Suite, Pullout, Roll-In Shower

8.0 out of 10
Very good
(7 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Gatlinburg

A stay at Hilton Garden Inn Gatlinburg places you in the heart of Gatlinburg, within a 10-minute walk of Great Smoky Mountains National Park and SkyPark. .This hotel is 0.6 mi (1 km) from Ripley's Aquarium of the Smokies and 0.3 mi (0.5 km) from Gatlinburg Space Needle.

What's nearby

  • Gatlinburg Space Needle - 6 min walk - 0.5 km
  • SkyPark - 6 min walk - 0.5 km
  • Gatlinburg Convention Center - 6 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km
  • Anakeesta - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Hilton Garden Inn Gatlinburg

Hotel with an indoor pool, a short walk to Great Smoky Mountains National Park
Hilton Garden Inn Gatlinburg offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 49-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite to eat at Garden Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Gatlinburg? This hotel has 1196 square feet (111 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Garden Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Uncovered parking on site (USD 16.46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 12 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille

Things to do

  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Tennis
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,196 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 12.00 for adults, and USD 7.00 to 9.00 for children
  • Uncovered self parking fee: USD 16.46 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hilton Garn Inn Gatlinburg
Hilton Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel Gatlinburg

Hilton Garden Inn Gatlinburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Xueping

Stayed 3 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Clean and comfortable.
Stayed 4 nights in Apr 2025

10/10 Excellent

Laura

Stayed 4 nights in Apr 2025

10/10 Excellent

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the staff was courteous. Even though the area is extremely congested we were able to park easily.
Stayed 5 nights in Apr 2025

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities
I enjoyed the stay here, the one thing I didn’t like was the pool was FREEZING. There was no way you could go in . No heat to that water at all. The outdoor hot tub was nice but they didn’t regulate the amount of children in there with no parents in site. For the amount of $ I paid for a balcony suite , I would probably stay in a air B&b next time
Stayed 3 nights in Apr 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Erin

Stayed 1 night in Apr 2025

6/10 Okay

Michele

Travelled with family
Liked: Staff & service
The fan in the bathroom did not appear to work, most likely causing the dampness and smell of urine in the room
Stayed 3 nights in Apr 2025

10/10 Excellent

danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property was convenient and clean
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony, Allen Park

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

James

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We thought the listing said free breakfast, but we had to pay for buffet. There was a few hair on our bathroom towels on arrival and hard dog food and bobby pins on the floor in our room, so i dont think it was cleaned very well. The rest of the grounds were clean. Our bathroom sink was clogged, and the vent fan didnt work. Bathroom ceiling paint was falling off and pieces of wallpaper were missing(probably from no vent fan). We didnt interact with staff much, but check in was easy and the waitress was nice for breakfast. Patio area was pretty nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tamara

Stayed 2 nights in Feb 2025

10/10 Excellent

amber

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ww come here everytime we visit. Great spot, amazing views, and super convenient. Staff is always friendly!
Stayed 2 nights in Mar 2025

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience & just overall nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Alec

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Clara, Homewood

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is excellent because it’s in the middle of everything. Park your car and walk everywhere or take the free shuttle. Do not take your car because parking it’s expensive. Super clean and very friendly staff. I went for a short spring break trip with my daughter and two dogs. Great breakfast! Definitely coming back with the whole family. Lots of things to do… breathtaking views minutes from gatlinburg.
Stayed 3 nights in Mar 2025

8/10 Good

Mac

Liked: Cleanliness
Location
Stayed 2 nights in Mar 2025