Hilton Garden Inn Gatlinburg

3.0 star property

Photo gallery for Hilton Garden Inn Gatlinburg

Daily cooked-to-order breakfast for a fee
Exterior
Exterior
Lobby
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View map
635 River Road, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Place, Gatlinburg Convention Center
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

Single King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Fireplace, Whirlpool, Balcony

9.4 out of 10
Exceptional
(28 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Junior Suite, Pullout, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Double Queens, Accessible Suite, Pullout, Roll-In Shower

8.4 out of 10
Very good
(8 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Single King Bed, Accessible Suite, Whirlpool, Sectional

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Single Queen, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Double Queens, Accessible Suite, Pullout

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Single King Bed, Fireplace

9.0 out of 10
Wonderful
(36 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single King Bed, Whirlpool, Sectional

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Single Queen, Junior Suite, Pullout, Roll-In Shower

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Double Queens, Junior Suite, Pullout, Balcony

8.8 out of 10
Excellent
(15 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Double Queens

8.6 out of 10
Excellent
(39 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Gatlinburg

A stay at Hilton Garden Inn Gatlinburg places you in the heart of Gatlinburg, within a 10-minute walk of Great Smoky Mountains National Park and Gatlinburg SkyPark. .This hotel is 0.6 mi (1 km) from Ripley's Aquarium of the Smokies and 0.3 mi (0.5 km) from Gatlinburg Space Needle.

What's nearby

  • Gatlinburg Space Needle - 6 min walk - 0.5 km
  • Gatlinburg SkyPark - 6 min walk - 0.5 km
  • Gatlinburg Convention Center - 6 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km
  • Anakeesta - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Hilton Garden Inn Gatlinburg

Hotel with a seasonal outdoor pool, 8-minute walk to Great Smoky Mountains National Park
Hilton Garden Inn Gatlinburg offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 49-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite to eat at Garden Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Gatlinburg? This hotel has 1196 square feet (111 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Garden Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Uncovered parking on site (USD 16.46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 12 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille

Things to do

  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,196 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 12.00 for adults, and USD 7.00 to 9.00 for children
  • Uncovered self parking fee: USD 16.46 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hilton Garn Inn Gatlinburg
Hilton Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel Gatlinburg

Reviews

Hilton Garden Inn Gatlinburg Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 641 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

Reviews

10/10 Excellent

Larry

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great proximity to much of what Gatlinburg has to offer!
Stayed 4 nights in Jul 2025

10/10 Excellent

Angela

Stayed 3 nights in Jul 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Pradeep

Travelled with family
Stayed 1 night in Jul 2025

4/10 Poor

Gani

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Noisy
Stayed 1 night in Jul 2025

10/10 Excellent

matt

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

David B.

Travelled with family
Liked: Cleanliness, staff & service, amenities
The TV would not work properly and the pool took a couple of days to clean and refill. We only had 1 day to use it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonathan, Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel on the River Road below the main strip.
Stayed 4 nights in Jul 2025

10/10 Excellent

DeLisha

Stayed 2 nights in Jun 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

syrena, treasure island

Stayed 2 nights in Jun 2025

8/10 Good

Tammy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby area could have smelled better.
Stayed 3 nights in Jul 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness
Staff was very friendly and accommodating. We had issues with our first room and they were very willing to make our stay comfortable by giving us another room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Latoshia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Douglas

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Somewhat overpriced. Shouldn't have to pay for parking for this location. If it was on the main strip I could see it.
Stayed 2 nights in Jul 2025

8/10 Good

Evelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and breakfast buffet. Female host was not personable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Margaret, Spring City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating and clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Efraín

Stayed 2 nights in Jul 2025

10/10 Excellent

Dilasha

Stayed 4 nights in Jun 2025

6/10 Okay

madina

Travelled with family
Liked: Cleanliness
The property overall was ok but I travelled with a family, the room is not suited for a big family, as well the beds are not comfortable pillows are very poor.
Stayed 2 nights in Jul 2025

8/10 Good

Brian D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only complaint is the jetted tub was so high and hard to get in and out of. A step would be helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Stayed 3 nights in Jun 2025