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Awesome accommodation. Very comfortable.

Davvero gentili

The room was very cold, and despite raising this with staff, I was initially told that the heating was functioning correctly. After complaining again, the heating was eventually turned on, which was appreciated; however, the unit was extremely loud and could not be used throughout the evening. The walls are also very thin, and noise from neighbouring rooms is easily heard. The room did not include any tea or coffee facilities, which I would consider a basic expectation for a four-star hotel. I also requested an iron but was informed that one was not available and that I would need to pay €5 for a shirt to be ironed instead. On a positive note, the breakfast was of good quality and the staff were very friendly. However, I would choose to stay at a different hotel on my next visit.

We stayed ‘out of season’. Possibly one of only 3 or 4 rooms occupied at the time. The staff were friendly and the food was excellent. I can imagine an amazing place to be in busier times and in better weather. The drive to the property was a little difficult with very poor road access.

Mr Mencareli is a visionary and a great advocate for this lovely town. His hotels and restaurants bring out the very best in Gubbio.