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The Memory at On On Hotel

3.0 star property

Photo gallery for The Memory at On On Hotel

Building design
Creator video
Building design
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
19 Phangnga Road, Tambon Talad Yai, Phuket, Phuket, 83000
  • Place, Shrine of the Serene Light
    ‪1 min walk‬
  • Place, Phuket Weekend Market
    ‪2 min walk‬
  • Place, Phuket Baba Museum
    ‪3 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(28 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Similar properties

Property grounds
Casa Blanca Boutique hotel
Old Phuket Town
  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 385 reviews
The price is AU$73
includes taxes & fees
19 May - 20 May
Casa Blanca Boutique hotel

About the area

Phuket

Located in Phuket (Old Phuket Town), The Memory at On On Hotel is steps from Phuket Weekend Market and a 4-minute drive from Central Phuket. .This hotel is 8 mi (12.9 km) from Patong Beach and 8.7 mi (14 km) from Bangla Road.

What's nearby

  • Shrine of the Serene Light - 1 min walk - 0.1 km
  • Phuket Weekend Market - 2 min walk - 0.2 km
  • Phuket Baba Museum - 3 min walk - 0.3 km
  • Thai Hua Museum - 5 min walk - 0.5 km
  • Sino-Portuguese Architecture - 7 min walk - 0.6 km

Getting around

  • Phuket Intl. Airport (HKT) - 50 min drive

Restaurants

  • ‪ตู้กับข้าว (Tu Kab Khao) - ‬1 min walk
  • ‪Café Amazon - ‬1 min walk
  • ‪Tom Yum Goong - ‬1 min walk
  • ‪Little Phuket - ‬1 min walk
  • ‪คุณจี๊ดยอดผัก (Khun Jeed Yod Pak) - ‬1 min walk

About this property

The Memory at On On Hotel

The Memory at On On Hotel offers 35 air-conditioned accommodations with free minibar items and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 35 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1929
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 705 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: THB 900 per vehicle (one way)
  • Rollaway bed fee: THB 705 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 0835555002231

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Memory Hotel Phuket
Memory Phuket
The Memory At On On Hotel Phuket/Phuket Town

The Memory at On On Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 483 out of 715 reviews
Rating 8 - Good. 197 out of 715 reviews
Rating 6 - Okay. 26 out of 715 reviews
Rating 4 - Poor. 5 out of 715 reviews
Rating 2 - Terrible. 4 out of 715 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Yuhong

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Wonderful traditional hotel in the heart of the old town.
Stayed 1 night in Feb 2026

8/10 Good

Maximilian Otto

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely hotel with beautiful rooms, very friendly staff, and a truly unique, stunning atmosphere. There’s no breakfast, which is a pity, but the café next door is a good alternative for coffee and croissants. Downsides for us were the air conditioning (quite loud and very cold) and the shower with very low water pressure. Great for a short stay of 1–2 nights — wouldn’t recommend it for longer.
Stayed 1 night in Feb 2026

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities
What a stunning hotel - it's decorated like a movie set, and one of the most beautiful places I've ever stayed. Very clean and good AC. It was nice they provide drinks and snacks from 7am - 7pm as there is no restaurant or breakfast provided. We had a room at the front of the hotel which was very noisy - take ear plugs. The room and bed were very comfortable.
Stayed 1 night in Jan 2026

8/10 Good

Leila

Stayed 2 nights in Jan 2026

10/10 Excellent

Leila

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stuff, kind and beautiful people. Hotel it’s beautiful, clean and great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Khurram

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Excellent staff. Hotel has a character that suits the old town. All the furniture is preserved from like a 100 years and the decor matches it
One of the lobbies
One of the lobbies
Stayed 1 night in Jan 2026

10/10 Excellent

louise

Liked: Cleanliness, staff & service, amenities
Really quirky hotel . Amazing staff . Beautiful room which was so clean and a super comfy bed .
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Friendly staff, great location, colonial charm.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sheunesu

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great staff. Great location
Stayed 4 nights in Jan 2026

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in perfect location
Stayed 2 nights in Jan 2026

10/10 Excellent

Gabriela

Stayed 1 night in Dec 2025

6/10 Okay

Danita

Liked: Cleanliness, property conditions & facilities
Property was great. However there are too many fall hazards. I fell three times...two on uneven patio stones and one coming out of the bathroom (there is a very small step down into the bedroom which is invisible at night.) Authenticity is great but not at the expense of guest safety. I also found staff to be somewhat difficult. The receptionist was very challenging on my presence when i arrived at his desk. Attitude completely changed when he realized i had a reservation. All people deserve respect even if they arent checking in.
Stayed 1 night in Dec 2025

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a modern antiquated feel to it, making it nostalgic. The room was very clean and properly maintained. The staff was friendly and very easy to communicate with and eager to assist. I enjoyed my solo travel. My only complaint was noise from construction on one of the days that I was attempting to sleep in. Overall, it was a dope vibe. Would definitely stay again
Stayed 2 nights in Dec 2025

10/10 Excellent

Francesca

Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Beautiful, rustic, and tastefully decorated traditional B&B. The staff was friendly and helpful. They were kind enough to accommodate a slightly early check in as they happened to have a room available.
Stayed 1 night in Dec 2025

10/10 Excellent

Berlal Malik

Stayed 1 night in Dec 2025

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Annie and Nathan were absolutely wonderful and helpful hosts. They helped make our stay very enjoyable. The hotel has a historical and interesting history and has a nostalgic and interesting decor. All in all a very pleasant experience.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Location great
Stayed 3 nights in Nov 2025

10/10 Excellent

Jordyn

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such an adorable hotel!! Rooms were comfy and clean. The staff is incredible!! We can not stop talking about how amazing our experience was here. Alan and Nathan are funny, kind, made our stay beyond memorable!
Stayed 1 night in Nov 2025

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful hotel in the old town. Nice coffee and tea and sweets in the lobby. The best part were the incredibly nice staff. Laundry service was also quick and affordable.
Stayed 4 nights in Nov 2025

8/10 Good

Victoria

Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the bed was so comfy! Not to mention the shower!! Hot water with good water pressure!!
Stayed 1 night in Oct 2025

10/10 Excellent

Craig, Winnipeg

Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was divine. Lovely and updated. Staff were very welcoming. Only negative was that there was noise in the hallways... Not too much but rooms wete not soundproof
Stayed 1 night in Oct 2025