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The Memory at On On Hotel

3.0 star property

Photo gallery for The Memory at On On Hotel

Building design
Junior Suite
Junior Suite
Lobby
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
19 Phangnga Road, Tambon Talad Yai, Phuket, Phuket, 83000
  • Phuket Weekend Market
    ‪3 min walk‬
  • Limelight Avenue Phuket
    ‪10 min walk‬
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪17 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(19 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

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  • Breakfast available
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The price is AU$77
for 1 room
includes taxes & fees
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About the area

Phuket

With a stay at The Memory at On On Hotel in Phuket (Old Phuket Town), you'll be a 4-minute walk from Phuket Weekend Market and within a 5-minute drive of Patong Go-Kart Speedway and Phuket Offroad Fun Park. .This hotel is 8 mi (12.9 km) from Patong Beach and 8.7 mi (14 km) from Bangla Road.

What's nearby

  • Phuket Weekend Market - 3 min walk - 0.3 km
  • Jui Tui Shrine - 7 min walk - 0.6 km
  • Limelight Avenue Phuket - 10 min walk - 0.9 km
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park - 17 min walk - 1.5 km
  • Bangkok Hospital Phuket - 5 min drive - 3.1 km

Getting around

  • Phuket Intl. Airport (HKT) - 50 min drive

Restaurants

  • ‪ตู้กับข้าว - ‬1 min walk
  • ‪Anfield Cafe - ‬1 min walk
  • ‪คุณจี๊ดยอดผัก - ‬2 min walk
  • ‪นิดา ก๋วยเตี๋ยวเรือ 19฿ - ‬1 min walk
  • ‪Café Amazon - ‬1 min walk

About this property

The Memory at On On Hotel

Hotel connected to a shopping center in Phuket with a 24-hour front desk
The Memory at On On Hotel offers 35 air-conditioned accommodations with free minibar items and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 35 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1929
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 705 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: THB 900 per vehicle (one way)
  • Rollaway bed fee: THB 705 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 0835555002231

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Memory Hotel Phuket
Memory Phuket
The Memory At On On Hotel Phuket/Phuket Town

The Memory at On On Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 414 out of 633 reviews
Rating 8 - Good. 186 out of 633 reviews
Rating 6 - Okay. 25 out of 633 reviews
Rating 4 - Poor. 4 out of 633 reviews
Rating 2 - Terrible. 4 out of 633 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yuqing Apriliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. There are many dining options near the hotel. I had a great stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Phuket old town

All I can say is WAOW!!! This was our last stop during a 20 day south east Asia trip and I truly wish we stayed here for longer. The charm and beauty of this hotel are above and beyond. The staff were so friendly and helpful and made us feel right at home. From the location to the aesthetic - we fell in love. So many thoughtful details and amenities for their guests. Thank you Memory at on on, we will definitely be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning. Tranquil. So courteous and helpful. Beautiful ambiance.
Stayed 3 nights in Apr 2025

8/10 Good

Simran, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was truly special and felt like we were living in history. Location is fantastic, very walkable and close to all the action, yet serene inside. Loved the complimentary tea, coffee, and local snacks. Enjoyed sitting in the common areas for some downtime. The rooms on the ground floor do not have any natural light so next time, I would request a room on a higher floor. But for one night, it was perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Liked: Staff & service, amenities, property conditions & facilities
The hotel was very close to shopping and restaurants. My room was beautifully appointed in a Chinese style and would be perfect for a romantic trip. Gigi and Jenny on reception were very friendly and professional. I would highly recommend this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved It!

Check-in was both smooth & pleasant. Room was clean & comfortable. Room & washroom amenties were adequate. Staff were very friendly. Location is excellent. Walking in & around the Old Town neighbourhood was very convenient from the hotel. Lots of f&b outlets around as well. Spoilt for choice. Thank you to Amanda, Jenny, Gigi and rest of the staff for their hospitality. Will definitely be my go to hotel the next time we're in Phuket Old Town. Highly recommended!
Stayed 4 nights in Apr 2025

10/10 Excellent

sandra

Travelled with group
Liked: Amenities, property conditions & facilities
Penny, was amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Horiuchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Mar 2025

10/10 Excellent

Sven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The On On hotel has the friendliest staff. Rooms are great. It is a perfect place to discover Phuket Old Town. Absolutely loved the hotel and would come back anytime.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historical hotel and the staff was lovely. Nathan in particular was very friendly and helpful. The Sunday night market is right outside the door. We will return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here

Wonderful. Nathan took great care of us. They have great local recommendations. Very walkable. Out of the places we saw in the city this was the best location and best place to stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Craig

Stayed 1 night in Mar 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel review

The hotel was excellent, it looked and was different from the normal hotels I’ve stayed in which made it even better. Staff were very kind, welcoming and friendly and helpful. A big thank you to Nathan, NeNe, Philip, Alan, Nan, Mai, Penny, Pia, Tony and Fiw for their friendliness, professionalism and making this experience something to remember for future memories. Wishing them all the best in the future.
Stayed 4 nights in Mar 2025

10/10 Excellent

Chadd

Liked: Amenities, property conditions & facilities
Very unique hotel with amazing service. I felt like I was staying at a hotel from the 1940s in the best possible way. Very cool area with amazing food all around.
Stayed 2 nights in Feb 2025

10/10 Excellent

kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this property, our problem was with the area surrounding.- we geel the area was overrun w/foreign tourists, and we were not able to emerse ourselves in the local culture enough because of this.
Stayed 2 nights in Feb 2025

8/10 Good

Sau Lai Salam

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good and the service is also good. Living place is clean and safety, also with traditional Thai plus Chinese styles environment, that is IG able 😜. If you want me to be picky, I would say there was a bit of noise between 22:22 and 00:00
Stayed 1 night in Feb 2025

10/10 Excellent

georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, friendly, comfortable, the best!!

Beautiful hotel, the photos do not even do it justice. It is so pretty that tourists stop by to take photos of the entrance, so pleased we were staying here as otherwise would of jealous of those that were! The staff were beyond helpful, nothing is too much trouble. Really cute little coffee and snack station, complimentary and lovingly presented, just like every detail in the on on. The bed was super comfy and the shower fabulous. The location is amazing for exploring the pretty streets of old Phuket.Thank you On On, wish we could have stayed longer xx
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend as a place to stay. Beautiful hotel with loads of character and charm. Staff went above and beyond to make our stay memorable. Beds and furnishings high quality and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

gerhart, Thorsby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant and historical.
Stayed 2 nights in Feb 2025

10/10 Excellent

Catharine

Stayed 2 nights in Feb 2025

8/10 Good

Josette Y

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Front desk was helpful and nice. Interesting complimentary desserts and tea in the lobby for guests. There hotel restaurant bar makes excellent Negroni cocktails. However, recommendations for trips and ferry that the hotel is contracted with are scams and not worth the frustration.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Duc

Stayed 3 nights in Feb 2025