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The Up Hotel Phu Quoc Island - The Poolside Escape

4.0 star property

Photo gallery for The Up Hotel Phu Quoc Island - The Poolside Escape

Outdoor pool
Deluxe Triple Room, Balcony
Front of property
Restaurant
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Ba Phong Bridge Alley, Tran Hung Dao, Duong To, Phu Quoc, kien giang, 9200
  • Phu Quoc Beach
    ‪3 min walk‬
  • Long Beach Center
    ‪12 min walk‬
  • Phu Quoc Night Market
    ‪5 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

  • 22 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Connecting, Balcony

Family Connecting, Balcony | Balcony view

Family Connecting, Balcony

  • 40 sq m
  • Hill view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

  • 30 sq m
  • Hill view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Six - Bedroom Villa

Six - Bedroom Villa

Six - Bedroom Villa

  • 150 sq m
  • Mountain view
  • Sleeps 18
  • 6 King Beds

View all photos for Superior Triple Room, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Triple Room, Balcony

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Superior Double With Window

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Double With Window

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Balcony view

Deluxe Double Room, Balcony

  • 30 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

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Luna Sol - Sunset & Firework Signature

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (41)
The price is AU$53
for 1 room
includes taxes & fees
2 July - 3 July
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About the area

Duong Dong

A stay at The Up Hotel Phu Quoc Island - The Poolside Escape places you in the heart of Phu Quoc, just a 3-minute walk from Phu Quoc Beach and within a 5-minute drive of Phu Quoc Night Market. .This hotel is 13.3 mi (21.4 km) from Sao Beach and 0.5 mi (0.7 km) from Suoi Tranh & Suoi Da Ban.

What's nearby

  • Phu Quoc Beach - 3 min walk - 0.3 km
  • Suoi Tranh & Suoi Da Ban - 10 min walk - 0.9 km
  • Long Beach Center - 12 min walk - 1.1 km
  • Phu Quoc Night Market - 5 min drive - 4.6 km
  • Dinh Cau - 10 min drive - 5.0 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 8 min drive

Restaurants

  • Banh Xeo Cuoi
  • ‪Quán Ốc K.Tin - ‬14 min walk
  • ‪Bittersweet Cocktail Bar - ‬2 min walk
  • ‪Namaste India Restaurant - ‬3 min walk
  • ‪Nora’s Cafe - ‬7 min walk

About this property

The Up Hotel Phu Quoc Island - The Poolside Escape

Mediterranean hotel with free breakfast and a 24-hour front desk
The Up Hotel Phu Quoc Island - The Poolside Escape offers 105 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A bus station shuttle is provided at no charge, and free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
The Up Hotel Phu Quoc Island - The Poolside Escape has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free bus station shuttle
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2024
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 450000 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: VND 450000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 7:00 PM
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

The Up Phu Quoc
The Up Hotel Phu Quoc Island - The Poolside Escape Hotel
The Up Hotel Phu Quoc Island - The Poolside Escape Phu Quoc

The Up Hotel Phu Quoc Island - The Poolside Escape Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

LI SHI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新酒店 地點方便 服務好 整溸
Stayed 4 nights in Jun 2025

10/10 Excellent

YOSHIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Pui Kuen Kasity

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新開酒店，酒間很整潔，有露台，床很舒適，早餐很好，服務一流 但call 車要小心，最好用grab （機場到酒店，大約10萬越南盾/$30港幣） 或 預先約酒店車 （酒店收120,000越南盾） 不要在機場外叫車，全部都是黑的士（因為第一次去越南）在機場外的餐廳叫服務員幫忙叫車，但上了架黑的（收600,000越南盾）還車去了不對的地方，打113報警，警察一聽英文即刻收線
Stayed 4 nights in Dec 2024