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Aparthotel

Hance Park

3.5 star property

Photo gallery for Hance Park

City view from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Dryer
  • Pool
  • Washer
  • Air conditioning

Explore the area

View map
1313 North 2nd Street, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪2 min drive‬
  • Chase Field
    ‪2 min drive‬
  • PHX Arena
    ‪2 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

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Exterior

Best Western Tolleson Hotel

  • Pool
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  • Parking included
  • Free WiFi
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The price is AU$161
includes taxes & fees
21 Sept - 22 Sept
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About the area

Phoenix

With a stay at Hance Park in Phoenix (Downtown Phoenix), you'll be within a 5-minute drive of Phoenix Convention Center and Chase Field. .This aparthotel is 6 mi (9.6 km) from Grand Canyon University and 9.9 mi (15.9 km) from Arizona State University.
View more Aparthotels in PhoenixOpens in a new window

What's nearby

  • Phoenix Art Museum - 8 min walk - 0.8 km
  • Heard Museum - 14 min walk - 1.2 km
  • Phoenix Convention Center - 2 min drive - 1.5 km
  • Chase Field - 2 min drive - 2.3 km
  • PHX Arena - 2 min drive - 2.3 km

Getting around

  • McDowell - Central Ave Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Taco Bell - ‬5 min walk
  • ‪Arizona Wilderness DTPHX - ‬10 min walk
  • ‪Einstein Bros. Bagels - ‬9 min walk

About this property

Hance Park

Aparthotel with an outdoor pool, near Chase Field
Hance Park offers 32 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 32 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Flat-screen televisions are provided for your entertainment. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided on request.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and barbecue grills.
Self parking (subject to charges) is available onsite.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV

Outdoor areas

  • Barbecue grill

Laundry

  • Laundry detergent
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 32 units
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Hance Park Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 246 out of 468 reviews
Rating 8 - Good. 104 out of 468 reviews
Rating 6 - Okay. 54 out of 468 reviews
Rating 4 - Poor. 26 out of 468 reviews
Rating 2 - Terrible. 38 out of 468 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mathew

Stayed 1 night in May 2025

6/10 Okay

Ray

Business traveller
Liked: Cleanliness

Not good

Not what I was expecting, homeless camp right outside the building and elevator didn’t work.
Stayed 3 nights in May 2025

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2025

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Had a group with 3 different rooms. My shower trikled water, the unit stunk and the hallways stunk. My inlaws requested a handicap room, one guest limited movement due to stroke. First night they said they will look , didn't have one. No shower for 3 days for my BIL, and we booked an ada room, very upset. We all were here for a graduation, the temps topped out at 101. My wifi didn't work and the tv only worked through streaming. Do not recommend this place
Stayed 2 nights in May 2025

10/10 Excellent

Sena

Travelled with group
Liked: Cleanliness, room comfort
I was happy to stay at the sonder. I put the luggage at locker.
Stayed 3 nights in May 2025

10/10 Excellent

Johena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cute, clean, quite… loved it!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lucy

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2025

10/10 Excellent

Lucy

Liked: Cleanliness, property conditions & facilities
Safe place to stay, I would stay again

6/10 Okay

Darrin

Disliked: Cleanliness
Hallways hadn’t been vacuumed for quite some time. Couch and chair in sitting area looked like they just returned from the thrift store. Dirt stains and a lot of wear. Had to put a sheet down before sitting in them. Walls had scuff marks and shoe prints all over them. You can only watch tv if you hook up your own device to the tv. Instructions were very specific. For those who leave low marks because they couldn’t get into their unit or car was towed, don’t read instructions. They were very thorough. The area leaves a little to be desired. What looks like an abandoned church with a big BLM sign right across the street and some vacant lots.
Stayed 1 night in May 2025

8/10 Good

Angel

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

rene

Travelled with family
Liked: Cleanliness, room comfort

Concert w family

Wonderful room. Quite clean. Park and library. Calm and relaxing area.
Stayed 1 night in Apr 2025

2/10 Terrible

Heidi

My stay was terrible because there wasn't one. If you book with Sonder, keep in mind that they need a 72hr window to verify your identity. This was a last minute booking for me as it looked safe and clean in an unknown area of Phoenix. However, because of this policy I was unable to check-in, get in or stay at my booking. I ended up driving around late at night looking for another hotel with rooms available. Needless to say it was a frustrating experience and would have chosen differently had I known about this policy. It was not stated anywhere on the listing.
Stayed 1 night in Apr 2025

2/10 Terrible

E Judith

Liked: Cleanliness, property conditions & facilities
Just the setting was nice
Stayed 1 night in Apr 2025

6/10 Okay

Thomas

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Allister

Travelled with family
Disliked: Room comfort

Underwhelming for the cost

Stayed 1 night in Apr 2025

8/10 Good

steve

Liked: Cleanliness, property conditions & facilities
I wish there was a 2 tv in the bedroom . Otherwise great
Stayed 2 nights in Apr 2025

10/10 Excellent

yolansef

Liked: Cleanliness, amenities, property conditions & facilities
Clean peaceful stay
Stayed 1 night in Apr 2025

10/10 Excellent

Leslye

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really liked how it was easy to get in and all check check in instructions were clear
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Steven

Disliked: Room comfort

Average stay.

The rug in the living area was thread barren and had a large stain on it. It was difficult for two people to access the queen bed, as one side of the bed was against the wall. Clean other than the rug. The courtyard was nice, but it smelled of cigarette and weed smoke, so this was not a place I wished to enjoy in the evening.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, property conditions & facilities
Really nice. Walkable to downtown. Easy to get in and out. Pool was a plus.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Great idea!!!!

We could not access our room with code given i finally received a new code the next day I was given credit for 1 day lost on reservation we liked our room I did request vinagar to clean black moss out of dishwasher and I had to scrub the filter to dishwasher that’s a good thing for cleaners to always check The tub had blk bugs coming out of drain I poured the vinagar down drain to get rid of those Otherwise everything was very good for us and the concierge was extremely helpful Thankyou we hope to stay again wonderful location for our hospital visits we had to do
Stayed 5 nights in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment size was perfect for 2 people, great kitchen, private laundry, excellent location to walk around town and shop Roosevelt Row with many food options and breweries!
Stayed 3 nights in Mar 2025

10/10 Excellent

Eniola

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 3 nights in Mar 2025

8/10 Good

Savannah

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025