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Royal Palms Resort and Spa, part of Hyatt

Photo gallery for Royal Palms Resort and Spa, part of Hyatt

Exterior
Creator video - submitted by Two Outsiders Favorites
Outdoor pool, pool cabanas (surcharge), pool loungers
Bar (on property)
Couples treatment room(s), sauna, hot tub, steam room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
5200 E Camelback Road, Phoenix, AZ, 85018
  • Place, Shemer Art Center
    ‪5 min walk‬
  • Place, Arizona Canal
    ‪17 min walk‬
  • Place, The Palms
    ‪1 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for House, 1 King Bed (Casita)

House, 1 King Bed (Casita)

House, 1 King Bed (Casita)

7.4 out of 10
Good
(8 reviews)
  • Garden view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

9.8 out of 10
Exceptional
(24 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Terrace (Camelback View)

Suite, Terrace (Camelback View)

Suite, Terrace (Camelback View)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 73 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Estate)

Room, 2 Double Beds (Estate)

Room, 2 Double Beds (Estate)

9.0 out of 10
Wonderful
(10 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Terrace (Camelback View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Terrace (Camelback View)

9.4 out of 10
Exceptional
(10 reviews)
  • Resort view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Terrace (Camelback View, Spa)

Suite, Terrace (Camelback View, Spa) | View from room

Suite, Terrace (Camelback View, Spa)

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 73 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed with Sofa bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Terrace (Camelback View, Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Terrace (Camelback View, Shower)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa (Arcadia)

Villa (Arcadia)

Villa (Arcadia)

  • Garden view
  • 83 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Villa

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Presidential Villa

  • 158 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa (Montavista)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Villa (Montavista)

  • Garden view
  • 74 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Terrace (Camelback View)

View from room

Room, 2 Double Beds, Terrace (Camelback View)

8.8 out of 10
Excellent
(3 reviews)
  • Resort view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Villa (Valencia)

Villa (Valencia)

Villa (Valencia)

  • Garden view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Phoenix

With a stay at Royal Palms Resort and Spa, part of Hyatt in Phoenix (Camelback East), you'll be within a 5-minute drive of Camelback Mountain and Scottsdale Fashion Square. .This luxury resort is 7.6 mi (12.2 km) from Arizona State University and 9.6 mi (15.5 km) from Phoenix Convention Center.
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Shemer Art Center - 5 min walk - 0.5 km
  • Arizona Canal - 17 min walk - 1.5 km
  • The Palms - 1 min drive - 0.4 km
  • Arcadia Park - 4 min drive - 2.3 km
  • Arizona State University - 17 min drive - 16.6 km

Getting around

  • 38th Street - Washington Station - 9 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Le Âme - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Circle K - ‬2 min drive
  • ‪O.H.S.O. Eatery + nanoBrewery - ‬3 min drive

About this property

Royal Palms Resort and Spa, part of Hyatt

Royal Palms Resort and Spa, part of Hyatt offers 119 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch Smart televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Phoenix resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alvadora Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. Children under 17 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 119 guestrooms featuring iPod docking stations and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a hot tub. Additional amenities at this Mediterranean resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy local and international cuisine at T. Cook's, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Phoenix? This resort has 20000 square feet (1858 square meters) of space consisting of a conference center and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
T. Cook's - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Mix-Up Bar + Lounge - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cabana Cafe - This poolside café specializes in local and international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 to 50 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cabana Cafe
  • Mix-Up Bar + Lounge
  • T. Cook's

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (20,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1929
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay), plus a deposit of USD 300 per stay

Service animals are welcome, and are exempt from fees

2 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 25.0 per night

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 56.29 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Lending library access
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 per person
  • Covered valet parking fee: USD 40 per night (in/out privileges)
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Royal Palms Destination Hotels Resorts

Royal Palms Destination Hotels Resorts Phoenix

Royal Palms Resort Destination Hotels & Resorts

Royal Palms Resort Destination Hotels & Resorts Phoenix

Royal Palms Resort Destination Hotels Resorts Phoenix

Royal Palms Resort Unbound Collection Hyatt Phoenix

Royal Palms Resort Unbound Collection Hyatt

Royal Palms Unbound Collection Hyatt Phoenix

Royal Palms Unbound Collection Hyatt

Royal Palms Spa, Part Of Hyatt

Royal Palms Resort and Spa, part of Hyatt Resort

Royal Palms Resort and Spa, part of Hyatt Phoenix

Royal Palms Resort and Spa, part of Hyatt Resort Phoenix

Royal Palms Resort Spa Destination Hotels Resorts

Royal Palms Resort Spa in the Unbound Collection by Hyatt

Royal Palms Resort Spa in the Unbound Collection by Hyatt

Royal Palms Resort and Spa, part of Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1003 reviews
Rating 8 - Good. 160 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds and loving staff. Zach was a great teacher for our cocktail class.
Stayed 2 nights in Jan 2026

8/10 Good

Jason

Stayed 2 nights in Jan 2026

8/10 Good

Elizabeth, Phoenix

Stayed 2 nights in Jan 2026

10/10 Excellent

Jason

Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 5 nights in Jan 2026

10/10 Excellent

Michael

Stayed 7 nights in Jan 2026

6/10 Okay

Matthew

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
We were supposed to be in a king room, but had a queen size bed. Also, a 50 dollar resort fee and 40 dollar valet feels very excessive. The staff was very very nice though.
Stayed 3 nights in Jan 2026

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service! Beautiful property.
Stayed 4 nights in Jan 2026

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I both agreed that this was the most beautiful boutique hotel we’ve stayed at in Phoenix. Very quaint, gorgeous property and mountain views along with a wonderful Spa.
Stayed 1 night in Jan 2026

10/10 Excellent

James, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Place is really cool. Would stay again.
Stayed 2 nights in Jan 2026

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service, property conditions & facilities
Have been several times this was not my favorite visit
Stayed 3 nights in Dec 2025

10/10 Excellent

Brigette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most beautiful landscaping and small intimate feel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Don

Stayed 3 nights in Dec 2025

8/10 Good

Jiusu

Liked: Cleanliness, amenities, property conditions & facilities
Two things are quite impressive: one, staff welcomed us warmly by showing us to our room upon checking in and also made the appropriate room arrangement for us as desired; two, both Christmas Eve and Christmas night dinner table were fully booked but the staff at the restaurant as well as the Bar made it easy for us to order food from the kitchen at the bar and we appreciated it very much.
Stayed 2 nights in Dec 2025

10/10 Excellent

reinier

Stayed 1 night in Oct 2025

10/10 Excellent

Casey, Scottsdale

Stayed 1 night in Nov 2025

8/10 Good

Elena

Liked: Cleanliness, amenities, property conditions & facilities
It is a nice resort but you need a car. They say that they have a hotel car but it only drop u at a shopping mall near by. They not even pick up from there. Ubers are available but not cheap. Unfortunately, our room was not up to 5 stars. It was small and plain and outdated. My son who got his room direct from hotel got a fantastic room and paid less. Also we think the restaurant for breakfast was understaffed- a long wait for food.
Stayed 6 nights in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

Karl

Stayed 3 nights in Nov 2025

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, amenities
The grounds are gracious in an old-school, quaint way.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was great. Perhaps the coffee coulda been better. $40 per night for parking was the only unpleasant surprise
Stayed 7 nights in Nov 2025

10/10 Excellent

Rae Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dwayne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
An excellent stay
Stayed 4 nights in Nov 2025

8/10 Good

Quetoyia

Liked: Cleanliness, staff & service, amenities
Staff was nice and helpful, room was overall clean, amenities were pretty good as well, not many complaints honestly, pretty cool resort.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brent

Liked: Cleanliness, amenities, property conditions & facilities
Steeped in history and beauty! Felt we were in another country transported back in time with some modern amenities. Staff was kind and gracious.
Stayed 2 nights in Oct 2025