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Premier Inns Metro Center

2.5 star property

Photo gallery for Premier Inns Metro Center

Outdoor pool
Interior
Lobby
Deluxe King, Non Smoking
Porch

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • Parking included

Explore the area

Map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Metrocenter
    ‪9 min walk‬
  • Castles N' Coasters
    ‪12 min walk‬
  • Grand Canyon University
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking

Deluxe King, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Premier King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Extend-a-Suites Phoenix

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
3.0 out of 5, (1003)
The price is AU$81
for 1 room
includes taxes & fees
2 July - 3 July
Extend-a-Suites Phoenix

About the area

Phoenix

With a stay at Premier Inns Metro Center in Phoenix (North Mountain), you'll be within a 15-minute drive of Grand Canyon University and Happy Valley Towne Centre. .This family-friendly hotel is 11.2 mi (18.1 km) from Phoenix Convention Center and 11.6 mi (18.7 km) from Chase Field.

What's nearby

  • Metrocenter - 9 min walk - 0.8 km
  • Castles N' Coasters - 12 min walk - 1.0 km
  • Arizona State University-West Campus - 6 min drive - 6.4 km
  • Grand Canyon University - 7 min drive - 9.0 km
  • Biltmore Fashion Park - 14 min drive - 16.2 km

Getting around

  • Glendale Ave / 19th Ave Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬7 min walk
  • ‪Raising Cane's Chicken Fingers - ‬2 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Olive Garden - ‬3 min walk

About this property

Premier Inns Metro Center

Family-friendly hotel with a 24-hour front desk and an outdoor pool
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 146 air-conditioned guestrooms. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including wireless internet access (surcharge) and an arcade/game room.
At Premier Inns Metro Center, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Premier Inns Metro Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)
  • Pet deposit: USD 25 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.0
Rating 10 - Excellent. 477 out of 1495 reviews
Rating 8 - Good. 168 out of 1495 reviews
Rating 6 - Okay. 175 out of 1495 reviews
Rating 4 - Poor. 161 out of 1495 reviews
Rating 2 - Terrible. 514 out of 1495 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Damian

Disliked: Cleanliness, staff & service, property conditions & facilities
Not pricy but very sketchy
Stayed 1 night in Mar 2025

4/10 Poor

Kimberly

I can’t believe what I get in return for giving them my whole paycheck basically. I could definitely use a free night every now and then. I just can’t believe I work to just throw it all away sometimes. This place almost makes me want to just give up
Stayed 1 night in Mar 2025

6/10 Okay

Kimberly

Stayed 1 night in Mar 2025

4/10 Poor

Kimberly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Kimberly

Liked: Cleanliness
Disliked: Room comfort

I am beyond over tired!

It’s been over a week since I’ve really slept. EVERY NIGHT its the same thing! Sounds of slamming gates that should be locked, slamming doors, Windows, people talking outside rooms that for some reason always happen to be mine. It is nerve wracking to stay here alone as a female, if I feel the need to call the front desk in the middle of the night because I don’t feel safe,9 times out of 10 nobody answers. Unfortunately, I am not here because I want to be but because I have to be for now. I always pay the exact total, I’m quiet and always respectful. Regardless of my circumstances or why I’m here, as a paying customer who doesn’t even get her money’s worth, the least they could do is have the same respect and at least try to make it a little more pleasant , comfortable and safe. Just because the area isn’t so great on the outside is no excuse why it should be on the inside. I chose this hotel because it’s cheap and close to my work, not to get High and kick it. I just want to go to work and know at the ends of the day i have somewhere safe to sleep so I can keep going to work and get myself out of this situation. And yea if I don’t like it here that much i can always leave, but why should I have to? The amount they charge is not even close to the benefits i receive being here. If your going to run a motel, run it as if you or your family had to stay there and don’t take for granted that at the end of the day you get to go home.
Stayed 1 night in Mar 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

emmitt

Stayed 1 night in Mar 2025

6/10 Okay

David, Phoenix

Liked: Staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

Derek

Stayed 1 night in Mar 2025

2/10 Terrible

jayson

Disliked: Cleanliness, property conditions & facilities
Its was filthy haur on the pillows floor was sticky place smelled i didnt even stay i left
Stayed 1 night in Mar 2025

2/10 Terrible

Vincent

Stayed 1 night in Mar 2025

2/10 Terrible

Kayli

Stayed 1 night in Mar 2025

10/10 Excellent

joey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Michael

Travelled with partner
Price is fair. But no wifi is inconvenient
Stayed 1 night in Feb 2025

10/10 Excellent

Trideia

Stayed 1 night in Mar 2025

10/10 Excellent

Carlotta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Stayed 1 night in Feb 2025

2/10 Terrible

Titus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Even if this is your last resort don't stay here.

Kick out early . The response for why I was getting kicked out. She don't know. Room smelled of cigarettes . TV was a box television from the early 2000s . Stains on wall fixtures crooked or broken if worked.
Stayed 4 nights in Mar 2025

10/10 Excellent

Luis Rodrigo

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Adidas

Stayed 1 night in Mar 2025

2/10 Terrible

Jon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Troy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Maria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed at Premier Inn Metro Center for 6 days and 5 nights. I reserved the Deluxe King room non- smoking but I did not receive that room because it was suppose to include a fridge and microwave. The room I received was one that had no fridge or microwave. It had a strong odor of cigarette and had cigarette burns on the bed sheets. The window had no privacy screen, the curtains were extremely dirty and the room furniture was damaged and dirty. The phone in the room did not have connection so I could not get in contact with the front desk. I had to walk to the front desk or call from an outside phone. The room I received was where there was the most noise. I could not sleep because people were making noise at night i.e. talking, arguing, laughing, yelling etc. all night until I had to tell them to please be quiet at 3AM because it was excessive every day. This caused me to have headaches because of the lack of sleep. My stay at this location was very unpleasant. I had more than one encounter with people that were unconsciously on drugs or were homeless. I did not feel safe and only saw the security guard once during my stay. I will need a refund for the room change and inconvenience of my stay. I am extremely disappointed with this purchase.
Stayed 6 nights in Mar 2025

4/10 Poor

Johnny, Globe

Disliked: Staff & service
I was barely able to get a room. And I only got it for 1 night. I booked for 2.
Stayed 1 night in Mar 2025

8/10 Good

Joe, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025