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Premier Inns Metro Center

2.5 star property

Photo gallery for Premier Inns Metro Center

Deluxe King, Non Smoking
Exterior
Lobby
Outdoor pool
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Business services

Explore the area

View map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Place, Castles N' Coasters
    ‪12 min walk‬
  • Place, Rose Mofford Sports Complex
    ‪14 min walk‬
  • Place, Arizona Canal
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Premier King, Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking

Deluxe King, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Phoenix

With a stay at Premier Inns Metro Center in Phoenix (North Phoenix), you'll be within a 15-minute drive of Grand Canyon University and Happy Valley Towne Centre. .This family-friendly hotel is 11.2 mi (18.1 km) from Phoenix Convention Center and 11.6 mi (18.7 km) from Chase Field.

What's nearby

  • Castles N' Coasters - 12 min walk - 1.0 km
  • Rose Mofford Sports Complex - 14 min walk - 1.2 km
  • Arizona Canal - 14 min walk - 1.2 km
  • Rose Mofford Dog Park - 1 min drive - 1.2 km
  • Grand Canyon University - 9 min drive - 9.4 km

Getting around

  • Glendale Ave / 19th Ave Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬7 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬2 min walk
  • ‪Lin’s Grand Buffet - ‬6 min walk
  • ‪Chick-fil-A - ‬12 min walk

About this property

Premier Inns Metro Center

Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 146 air-conditioned guestrooms. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including wireless internet access (surcharge) and an arcade/game room.
At Premier Inns Metro Center, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Premier Inns Metro Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.2
Rating 10 - Excellent. 491 out of 1445 reviews
Rating 8 - Good. 165 out of 1445 reviews
Rating 6 - Okay. 170 out of 1445 reviews
Rating 4 - Poor. 158 out of 1445 reviews
Rating 2 - Terrible. 461 out of 1445 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Eduardo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsatisfactory unit & unpleasant Customer Service
Stayed 1 night in Feb 2026

4/10 Poor

Stan

Room needed upgrade, looked like mold on bottom shower pan, toilet paper holder was broken, front door was broken at one time and a quick fix was used. Ice machine was broken
Stayed 1 night in Feb 2026

10/10 Excellent

Cleveland

Liked: Cleanliness
I enjoyed my stay
Stayed 1 night in Feb 2026

4/10 Poor

Stephen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Dirty room. White towels looked old and stained looked like a partially home less hotel ice machine broken
Stayed 1 night in Feb 2026

6/10 Okay

Christopher

Stayed 2 nights in Feb 2026

10/10 Excellent

Jace

Liked: Cleanliness, staff & service, amenities
Speedy checkin and clean rooms
Stayed 1 night in Feb 2026

4/10 Poor

Mr.

Stayed 1 night in Feb 2026

2/10 Terrible

Oscar

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I do not recommend this place, the beds were ok, floors were disgusting, the shower floor was gross, it looked like it hasn’t been clean in years all in general. The walls were bleeding yellow (we asked for NO smoking room) and that’s all it smelled like, smoke. We rented for two days we left right away the first day. It was THAT horrible. I don’t recommend this place it’s nasty.
Stayed 2 nights in Feb 2026

2/10 Terrible

Brandon

Stayed 1 night in Feb 2026

2/10 Terrible

Joe, Phoenix

Disliked: Cleanliness
Rude wont ever come back
Stayed 1 night in Feb 2026

2/10 Terrible

Marcos

Stayed 2 nights in Feb 2026

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2026

2/10 Terrible

Kemet

Disliked: Cleanliness, amenities, property conditions & facilities
Staff is cool the room is not worth it
Stayed 1 night in Feb 2026

2/10 Terrible

Barbara

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Shower had rust. Did not feel secure. Lots of riff raft. Had to go get another towel.
Stayed 1 night in Feb 2026

2/10 Terrible

carl

Stayed 1 night in Feb 2026

4/10 Poor

Kenneth

Stayed 2 nights in Feb 2026

2/10 Terrible

Martha

Stayed 1 night in Feb 2026

2/10 Terrible

Ray A

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Premier inns had only one towel, no soap, one little trash can in the room, no tv remote, the toilet paper holder was broke off the, same with the towel rack and no hot water! Plus, it seemed the location was home to mental health patient programs and drug rehabilitation programs. I would not host this location on your website! We cut our trip short, because of how horrible it was at the Inn! They also would not refund my money for the last night.
Stayed 2 nights in Feb 2026

2/10 Terrible

Brian

Stayed 1 night in Feb 2026

6/10 Okay

Ronald

first night I stayed in here I had a flood after that I had people telling me that the housekeepers are going to come in and clean not one since I've been here at the housekeeper came in and clean and I've been here 7 days they did clean my rug better than that I never did get a housekeeping service
Stayed 1 night in Feb 2026

8/10 Good

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities
Greetings
Stayed 1 night in Feb 2026

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities
The pictures online do not reflect reality. Extremely outdated, dilapidated and dirty. No hot water, shower defective, stains on bedding and towels, uncomfortable bed and pillows, marks on walls, ceiling and carpet. The only thing that worked was the AC, but had to turn it off as could not sleep with the noise. Never again.
Stayed 1 night in Feb 2026

4/10 Poor

William

Disliked: Amenities
Homeless, no hot water
Stayed 5 nights in Feb 2026

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, amenities
Clean
Stayed 1 night in Feb 2026

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay.
Stayed 2 nights in Dec 2025