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SureStay Plus Hotel by Best Western Tempe University

3.0 star property

Photo gallery for SureStay Plus Hotel by Best Western Tempe University

Interior detail
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Bar (on property)
Restaurant
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

View map
1429 N Scottsdale Rd, Tempe, AZ, 85281
  • Place, Arizona State University
    ‪3 min drive‬
  • Place, Desert Botanical Garden
    ‪4 min drive‬
  • Place, Phoenix Zoo
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Accessible-1 Queen, Mobility Accessible, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

Accessible-Suite King Bed, Mobility Accessible, Bathtub, Kitchenette, Sofabed, Non-Smoking

  • Sleeps 4

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Deluxe Furnishings

Bathroom

1 King Bed, Non-Smoking, Microwave and Refrigerator, Deluxe Furnishings

  • Sleeps 2

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6

King Kitchenette Suite with Sofa Bed-Non-Smoking

  • Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

View all photos for 2 King Suite

1 bedroom, premium bedding, down duvets, pillow-top beds

2 King Suite

  • Sleeps 6

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About the area

Tempe

Located in Tempe, SureStay Plus Hotel by Best Western Tempe University is in the entertainment district, within a 5-minute drive of Arizona State University and Desert Botanical Garden. .This family-friendly hotel is 2 mi (3.2 km) from Phoenix Zoo and 3.2 mi (5.1 km) from Scottsdale Stadium.

What's nearby

  • Tempe Town Lake - 14 min walk - 1.2 km
  • Papago Park - 2 min drive - 1.6 km
  • Arizona State University - 3 min drive - 1.9 km
  • Desert Botanical Garden - 4 min drive - 2.7 km
  • Phoenix Zoo - 4 min drive - 4.2 km

Getting around

  • Center Parkway - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 8 min drive

Restaurants

  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Circle K - ‬19 min walk
  • ‪Golden Restaurant & Bakery - ‬12 min walk
  • ‪Del Taco - ‬2 min walk
  • ‪Hundred Mile Brewing - ‬15 min walk

About this property

SureStay Plus Hotel by Best Western Tempe University

Family-friendly hotel with free breakfast and a 24-hour business center
SureStay Plus Hotel by Best Western Tempe University offers 118 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. These individually furnished accommodations have separate dining areas. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a hot tub are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 individually furnished guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of SureStay Plus Hotel by Best Western Tempe University. A complimentary breakfast is included.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Mini golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 6 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Red Lion ASU
Red Lion Inn ASU
Red Lion Inn Phoenix Tempe ASU
Red Lion Phoenix Tempe ASU
Red Lion Inn Phoenix/Tempe ASU Tempe
Red Lion Inn Phoenix/Tempe ASU
Red Lion Phoenix/Tempe ASU Tempe
Red Lion Phoenix/Tempe ASU
Red Lion Phoenix-Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
Hotel Red Lion Inn & Suites Phoenix Tempe Tempe
Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion
Red Lion Inn Phoenix Tempe
Red Lion Phoenix Tempe
Hotel Red Lion Inn & Suites Phoenix Tempe Tempe
Tempe Red Lion Inn & Suites Phoenix Tempe Hotel
Hotel Red Lion Inn & Suites Phoenix Tempe
Red Lion Inn & Suites Phoenix Tempe Tempe
Red Lion Inn Suites Phoenix/Tempe ASU
Red Lion Inn Suites Phoenix Tempe
Red Lion Inn
Red Lion

SureStay Plus Hotel by Best Western Tempe University Reviews

Reviews

6.6
Rating 10 - Excellent. 360 out of 1144 reviews
Rating 8 - Good. 203 out of 1144 reviews
Rating 6 - Okay. 202 out of 1144 reviews
Rating 4 - Poor. 174 out of 1144 reviews
Rating 2 - Terrible. 205 out of 1144 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Harrison

Travelled with family
Liked: Staff & service
It was just “eh”
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2025

8/10 Good

Angelica, Othello

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good! We really liked the options
Stayed 3 nights in Jul 2025

10/10 Excellent

Yailin

Stayed 1 night in Jul 2025

2/10 Terrible

Zheng

Disliked: Cleanliness, staff & service, property conditions & facilities
We experienced severe hygiene problems during our stay. Both my young child and I were bitten by bed bugs. I found black spots on the bedding and had photos as evidence. The hallway and areas near the elevator were also dirty with trash left out. When I reported the issue, the front desk refused to provide any written confirmation and said the manager was unavailable. This was extremely upsetting and ruined our travel plans. We had to cancel our next hotel because of the bites and health concerns. I do not recommend this property, especially for families with children.
Stayed 2 nights in Jul 2025

10/10 Excellent

Will

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and close to the airport, just what I needed for 1 night.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything looks poorly repaired … and didn’t realize it’s between several adult strip clubs
Stayed 2 nights in Jul 2025

6/10 Okay

Sandra

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2025

2/10 Terrible

Sharon

Travelled with family, Travelled with group
Disliked: Cleanliness
In the past the property and staff were excellent. This last visit was deplorable. Card reader to our rooms we're not working, microwave was not working, No hot water for showering, and lastly. The elevator was not working, for the rest of stay. Had to call the fire department to exit the property. Some how I managed to still have a great Birthday Party. Anyone reading this post. Call in advance, before booking if you're interested in staying at this hotel. I'm giving you fare warning.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jasmyne

Stayed 1 night in May 2025

4/10 Poor

Stephany

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
From desk are nice. Property is good for an overnight stay. Long term don’t recommend. You have to request housekeeping, and they don’t clean they just change towels and remove trash. Beds are comfy. Other than that breakfast is the same everyday
Stayed 8 nights in Jun 2025

2/10 Terrible

leylasimone**

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jun 2025

6/10 Okay

Romel

Business traveller
Liked: Cleanliness
Stayed 5 nights in Jun 2025

8/10 Good

PAUL, Long Beach

Crackhead hangout
Stayed 1 night in Jun 2025

10/10 Excellent

Brittnay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Thomas

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not cleaned. Leaky pipes. Felt like a halfway apartment. Didn't have supplies.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

Delfino

Liked: Cleanliness, staff & service, room comfort
No hot water, key sistem down, no toilet paper, wall have a hole, wire hang out from wall.
Stayed 1 night in Jun 2025

10/10 Excellent

Dougladson

Stayed 3 nights in May 2025

10/10 Excellent

Tina M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great, perfect for my family size
Stayed 3 nights in May 2025

2/10 Terrible

Cleire

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The online ratings of this hotel are not correct. It should be rated a 2-star hotel. Trash all around the property... Rooms were nonetheless clean but we will never again stay here! There also is not a daily room service. Very meager room towels. The bed was comfortable enough but we felt terrible there!
Stayed 3 nights in May 2025

6/10 Okay

John

Travelled with family
Disliked: Staff & service, property conditions & facilities

Leaks.

We booked for the kitchenette and what we got suited the purpose. Check in was fast, as the staff did not engage at all. Our toilet ran constantly and the bath tub leaked. The pool had no towels available and when we requested some not enough for our family was provided.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Erika

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I typically avoid reviews in general more so negative ones, because I feel bad for the owners. I usually give them the benefit of the doubt, thinking that maybe I stayed there on a bad day. However, I felt it was necessary to leave a review this time for the sake of anyone considering booking this place. DO NOT book here! The pictures and profile of this place do not match the actual accommodations. As soon as you walk in, there is an overpowering smell of cleaning products. They seem to be trying to mask other unpleasant odors by using excessive cleaners. My room was dirty; it had a hole in the wall and hair was in the sheets of another room.This place did not feel safe at all. It has a vibe that resembles a hotel used for illicit activities, especially since there is a strip club just a block away. There were homeless individuals walking the streets, and in the corner of the hotel's parking lot, there were men drinking and smoking. I highly discourage anyone from staying here, especially if traveling with children. I did not stay here I ended up leaving this place and booking another place, the Embassy Suites by Hilton, and the price difference was only about $20 in a safe location Well worth it ! Do your research you’ll find a way better place at the same cost, trust me I regret not doing mine beforehand.
Stayed 1 night in May 2025