2/10 Terrible
Misty
Travelled with partner
1 Mar 2026
Disliked: Cleanliness, amenities, property conditions & facilities
Well the moment we walked into the room it wasn’t like the pictures. The room had stains on carpet and stains on couch. I complained they said no other rooms were available. I decided we weren’t going to stay the full 3 nights and cancelled our last night. Our first night we were going to bed and I heard water dripping. Look in the bathroom ceiling is leaking water all over through a light fixture. Called they sent maintenance thought it was due to upstairs room. Was offered towels to clean up. Nobody ever reached out to me I had to call again and complain. Kinda a big safety risk. I complained and we switched rooms. Same deal outdated stained. I would avoid hotel unless your getting a nice room and you know forsure. Waterpark was nice and big. Couldn’t wait to leave and glad we left a day early. Wanted to speak to manger not once was I reached out to to apologize or anything. Hilton would love to see the pictures and videos we have I bet.
Misty
Stayed 3 nights in Feb 2026




























