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Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Outdoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Property amenity
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
3401 E University Drive, Phoenix, AZ, 85034
  • Place, Salt River
    ‪14 min walk‬
  • Place, Esteban Dog Park
    ‪3 min drive‬
  • Place, Arizona State University
    ‪7 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(147 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(109 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Standard Room

9.6 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Phoenix

Located in Phoenix (South Mountain), Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG is within a 10-minute drive of Arizona State University and Phoenix Convention Center. .This hotel is 5.6 mi (9 km) from Chase Field and 9 mi (14.5 km) from Biltmore Fashion Park.

What's nearby

  • Salt River - 14 min walk - 1.2 km
  • Esteban Dog Park - 3 min drive - 2.3 km
  • Arizona Grand Golf Course - 6 min drive - 10.6 km
  • Phoenix Convention Center - 7 min drive - 9.8 km
  • Arizona State University - 7 min drive - 9.4 km

Getting around

  • 24th Street - Jefferson Station - 5 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • ‪Circle K - ‬15 min walk
  • ‪Barrio Cafe - ‬6 min drive
  • ‪Chanpen Thai Cuisine - ‬2 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Circle K - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Hotel in Phoenix with an outdoor pool and free breakfast
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers 114 air-conditioned accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 114 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is included.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Guests are offered a complimentary buffet breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 75.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

24-hour pool access
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1259 out of 1826 reviews
Rating 8 - Good. 346 out of 1826 reviews
Rating 6 - Okay. 122 out of 1826 reviews
Rating 4 - Poor. 53 out of 1826 reviews
Rating 2 - Terrible. 46 out of 1826 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Maralee, Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Quiet. Wonderful staff. Laundry option.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maralee, Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert E

Liked: Cleanliness, staff & service, amenities
check in experience was great. Very friendly. Room was very clean and seemed very new.
Stayed 1 night in Nov 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was informative, room was clean. We enjoyed the amenities. And great breakfast & 24 hour coffee & tea.
Stayed 2 nights in Nov 2025

10/10 Excellent

Antoinette, Cedar Park

Stayed 1 night in Oct 2025

8/10 Good

Jerry Nathan, Lincoln

Stayed 1 night in Sep 2025

2/10 Terrible

Austin

Stayed 1 night in Nov 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
N/a
Stayed 1 night in Nov 2025

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean! Very kind staff and the shuttle to and from airport was fantastic!
Stayed 3 nights in Nov 2025

6/10 Okay

Jean

Liked: Cleanliness, staff & service, amenities
Everything was fine with the room. Just other customers coming and going at all hours 12, 1, 2 and 3. Very lound in the hallways. I ONLY GOT 3 HOURS SLEEP!
Stayed 1 night in Nov 2025

10/10 Excellent

Larry M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Patty

Stayed 1 night in Nov 2025

6/10 Okay

ALBERT

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Each Parking space is too small. Air conditioner is too noisy.
Stayed 1 night in Nov 2025

10/10 Excellent

Frances

Liked: Cleanliness, amenities
Friendly. Helpful. Clean room. Convenient location to I 10
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the above!
Stayed 3 nights in Nov 2025

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
The staff, excelente! Room , very clean!
Stayed 2 nights in Oct 2025

8/10 Good

Baskaran

Liked: Cleanliness, amenities, property conditions & facilities
Parking lot is having very tight space and it's very difficult to park in. Nice breakfast options. Variety of pillows hard and soft.👌👌
Stayed 1 night in Oct 2025

10/10 Excellent

Tommie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2025

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Amenities
It was fine. The young lady at the front who checked us in was so nice. The staff were all nice. The breakfast was great. Could maybe use new carpet, just a very damp smell in the hallways. But honestly it was not overpriced.
Stayed 1 night in Oct 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable bed and great pillows.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025