6/10 Okay
Verified traveller
Travelled with family
16 Mar 2025
Liked: Room comfort
Disliked: Cleanliness
Disappointed
We wanted to celebrate our son’s 8th birthday in Philly. We picked this hotel in particular because it was supposed to be a “luxury” hotel. The pictures of the rooms and the hotel itself made The Logan look like a great hotel for our trip. I will say that the hotel was pretty busy with St. Patty’s day weekend festivities and what looked like a few weddings book all at the same time. When we arrived for check-in there was a long line to check in. Once we got our room key we were excited to enter the space. The lobby and common spaces of the hotel were just as pictured, our room not so much which was no a huge deal until we went into the bathroom to find pubic hairs on the rim of the toilet seat and also more were found in the tub. The bar/coffee maker was disgusting. We wanted to get some ice and the ice bucket was caked with dust buildup. I will say the rest of the room like the linens, floor, and seating were clean. It was a disappointing experience, I hope this experience was just because it was a busy weekend and lack of staffing to handle the turnover because the location, parking, and Urban Farmer restaurant was at least a plus.
Verified traveller
Stayed 1 night in Mar 2025
