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Sheraton Philadelphia University City Hotel

3.5 star property

Photo gallery for Sheraton Philadelphia University City Hotel

Lobby
Reception
Suite, 1 King Bed with Sofa bed
Exterior
Suite, 1 King Bed with Sofa bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
3549 Chestnut St., Philadelphia, PA, 19104
  • Place, University of Pennsylvania
    ‪1 min walk‬
  • Place, Drexel University
    ‪2 min walk‬
  • Place, Franklin Field
    ‪6 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪22 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(89 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

8.2 out of 10
Very good
(47 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Homewood Suites by Hilton University City
University City
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
3.9 out of 5, Good, 1,014 reviews
The price is AU$249
includes taxes & fees
25 May - 26 May
Homewood Suites by Hilton University City

About the area

Philadelphia

With a stay at Sheraton Philadelphia University City Hotel, you'll be centrally located in Philadelphia, steps from University of Pennsylvania and within a 5-minute walk of Drexel University. .This hotel is 0.6 mi (0.9 km) from Children's Hospital of Philadelphia and 1.4 mi (2.2 km) from Philadelphia Zoo.

What's nearby

  • University of Pennsylvania - 1 min walk - 0.1 km
  • Drexel University - 2 min walk - 0.2 km
  • Franklin Field - 6 min walk - 0.6 km
  • Philadelphia Museum of Art - 4 min drive - 1.8 km
  • Philadelphia Zoo - 5 min drive - 1.8 km

Getting around

  • 36th St Portal Tram Stop - 1 min walk
  • Philadelphia University City Station - 13 min walk
  • Philadelphia Intl. Airport (PHL) - 20 min drive

Restaurants

  • ‪Wawa - ‬1 min walk
  • ‪Haraz Coffee House - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪New Deck Tavern - ‬4 min walk
  • ‪White Dog Cafe University City - ‬3 min walk

About this property

Sheraton Philadelphia University City Hotel

Sheraton Philadelphia University City Hotel offers 332 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 332 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a television in a common area, a ballroom, and a vending machine.
Enjoy a satisfying meal at Sang Kee Noodle House serving guests of Sheraton Philadelphia University City Hotel. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Sang Kee Noodle House - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sang Kee Noodle House

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1974
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 4 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 35.0 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 808699

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Philadelphia University City

Philadelphia University City Hotel

Philadelphia University City Sheraton

Sheraton Hotel Philadelphia University City

Sheraton Philadelphia University City

Sheraton Philadelphia University City Hotel

Philadelphia Sheraton

Sheraton Philadelphia University City Resort

Sheraton Philadelphia University City Hotel Hotel

Sheraton Philadelphia University City Hotel Philadelphia

Sheraton Philadelphia University City Hotel Hotel Philadelphia

Sheraton Philadelphia University City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 550 out of 1008 reviews
Rating 8 - Good. 249 out of 1008 reviews
Rating 6 - Okay. 84 out of 1008 reviews
Rating 4 - Poor. 60 out of 1008 reviews
Rating 2 - Terrible. 65 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrienne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean room, excellent location
Stayed 1 night in Feb 2026

8/10 Good

Seth

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and roomie. Nice size tv. The Noodle house attached to the Hotel was a pleasant surprise. Only issues were the hotel was under construction during our visit which made navigation a little difficult. Also the ir lights in our room kept turning on at night and we couldn't figure out how to disable them.
Stayed 1 night in Feb 2026

8/10 Good

CYNTHIA

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Bruce

Stayed 1 night in Jan 2026

8/10 Good

Harrison

Travelled with family
Liked: Cleanliness
Room was nice. Construction was not something we were made aware of before we arrived (if we were notified, it was not done in a way that I noticed).
Stayed 3 nights in Jan 2026

8/10 Good

Maria

Stayed 2 nights in Jan 2026

10/10 Excellent

Heather

Stayed 2 nights in Jan 2026

6/10 Okay

James

Liked: Property conditions & facilities
Shower head not working had to use wond and towels were rough also receipt did include any $$ or total charge .Just confirmed stay.
Stayed 1 night in Jan 2026

4/10 Poor

Carole

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were clean and the staff were nice. I have no complaints at all about that. The problems were: There was no WiFi the first night and no movies available. The room was next to the elevator and very noisy all night. The lobby and hallways were freezing cold. There was no hot water the first day and I did call about it. No coffee or breakfast area for the morning. I would never stay in a Sheraton again for these reasons.it was close to Penn Presbyterian where my daughter was having surgery which made it convenient, but we will stay in a hotel outside Penn area the next time.
Stayed 2 nights in Jan 2026

8/10 Good

Michael J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was very convenient and hotel was very close to Penn. Room was clean and well maintained.
Stayed 1 night in Jan 2026

10/10 Excellent

Ashraf

Stayed 3 nights in Jan 2026

2/10 Terrible

Qian

Stayed 3 nights in Jan 2026

8/10 Good

Joan F.

Business traveller
Liked: Cleanliness, staff & service, amenities
Very nice hotel. Bed was very comfortable bed. Hotel was under renovation and had difficulty getting into and out of the room due to the door being stuck everytime I used it.
Stayed 1 night in Jan 2026

10/10 Excellent

Jagat

Stayed 1 night in Jan 2026

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, enjoyed our stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Staci

Stayed 1 night in Jan 2026

2/10 Terrible

SHERI

Travelled with family
Liked: Cleanliness
Construction was going on, tv didn't work and I didn't have to get up early the next day because my surgery wasn't until 12 noon and smoke detector alarms started going off around 7:30/8:00a.m we had to jump up to leave the building-keep in mind we had to take stairs & were on 15th floor & Im having heart surgery thst a.m. -then warning was cancelled.......we go back & get in bed and the smoke alarm kept going off & on all a.m. - it was awful. So NOT peaceful before my heart procedure. And.....charged us $90.00 for parking which we were told would be free. DEFINITELY NOT GOING BACK OR RECOMMENDING this Hotel to anyone I know! So disappointing!!!!
Stayed 2 nights in Jan 2026

2/10 Terrible

Marissa

Stayed 4 nights in Dec 2025

8/10 Good

Daniele

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Nadirrah

Stayed 1 night in Jan 2026

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for about 2 hours Enroute to NYC and the staff was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Abdalla

Stayed 6 nights in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities
The customer service was excellent!
Stayed 7 nights in Dec 2025

8/10 Good

maha

Stayed 4 nights in Dec 2025

10/10 Excellent

Kathryn R

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great! Everything was clean and there are lots of neat amenities like a nightlight in the bathroom and a magnifier mirror by the bathroom sink. Staff were great and we were given complimentary access to the guest lounge on the 20th floor, which provided soft drinks in the evening and a hot breakfast in the morning.
Stayed 1 night in Dec 2025