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SureStay Studio by Best Western Pensacola

2.5 star property

Photo gallery for SureStay Studio by Best Western Pensacola

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | Private kitchen
Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)
Lobby
Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Kitchen
  • Pet-friendly
  • Gym

Explore the area

View map
7230 Plantation Road, Pensacola, FL, 32504
  • Place, West Florida Hospital
    ‪2 min drive‬
  • Place, Cordova Mall
    ‪4 min drive‬
  • Place, University of West Florida
    ‪7 min drive‬
  • Airport, Pensacola, FL (PNS-Pensacola Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

8.4 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Pensacola

With a stay at SureStay Studio by Best Western Pensacola in Pensacola, you'll be in the business district, within a 10-minute drive of University of West Florida and University Town Plaza. .This hotel is 13.6 mi (21.9 km) from Pensacola Naval Air Station and 22.8 mi (36.7 km) from National Museum of Naval Aviation.

What's nearby

  • West Florida Hospital - 2 min drive - 2.1 km
  • Cordova Mall - 4 min drive - 5.0 km
  • Pensacola State College - 4 min drive - 5.0 km
  • Ascension Sacred Heart Pensacola - 5 min drive - 4.6 km
  • University of West Florida - 7 min drive - 6.4 km

Getting around

  • Pensacola Station - 8 min drive
  • Pensacola Intl. Airport (PNS) - 13 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Bubba's 33 - ‬13 min walk
  • ‪Taqueria El Asador - ‬16 min walk

About this property

SureStay Studio by Best Western Pensacola

Suburban hotel with free breakfast and a 24-hour fitness center
SureStay Studio by Best Western Pensacola offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations are furnished with twin sofa beds and dining tables. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 64 air-conditioned rooms featuring kitchens with refrigerators and ovens. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including a hot tub, a 24-hour fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
A complimentary continental breakfast is served daily from 6:30 AM to 8:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 8:30 AM.

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 0.01 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The seasonal pool will be open from March 01 to October 31
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Mainstay Suites Condo
Mainstay Suites Condo Pensacola
Mainstay Suites Pensacola
Mainstay Suites Hotel Pensacola

Reviews

SureStay Studio by Best Western Pensacola Reviews

8.0

Very good

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 455 out of 1003 reviews
Rating 8 - Good. 279 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 92 out of 1003 reviews

Reviews

2/10 Terrible

Wendy

Travelled with family, Travelled with family and small children
Had this booked but when we arrived in the lobby for check in, the smell was so terrible we decided to stay elsewhere, it was so bad.
Stayed 5 nights in Jun 2025

10/10 Excellent

Star

Stayed 4 nights in Jun 2025

2/10 Terrible

Rocquail

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service

Good price

Overall, it was not a bad place to stay near the beach at a cheaper price.
Stayed 2 nights in Jun 2025

4/10 Poor

Michael

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs renovation. Room garbage and sheets still outside room when we checked in at 10pm.
Stayed 1 night in Jun 2025

6/10 Okay

Carol

Stayed 1 night in Jun 2025

6/10 Okay

Emmanuel

Travelled with family and small children
Liked: Amenities
I didn’t like the the room we had the couches had stains and the floor was soft where it felt like you were going to fall thru..
Stayed 2 nights in Jun 2025

4/10 Poor

Patricia

Business traveller, Travelled with partner
The place was filthy. Breakfast was toast and coffee. Not worth getting up for. It was a non-smoking room but reeked of cigar smoke. The sheets looked like they had not been changed. I would never stay there again.
Stayed 1 night in Jun 2025

6/10 Okay

Randy

Liked: Staff & service, room comfort

Okay

Check-in was quick, however, the first room they gave us smelled of smoke. He moved us to a different room. That being said several hours later, someone was knocking at our door. He had the same key. Apparently the lobby people did not log that they changed rooms on us. Two phone calls after that from the front desk asking who is in the room.
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Staff & service
Stayed 4 nights in Jun 2025

8/10 Good

Kenesha

Disliked: Cleanliness
Overall a decent stay. Rooms could have been a little cleaner. Tv, mirrors, and drawers were dusty. Also no continental breakfast. Breakfast was cheap ( cereal, toast bread, and yogurt). But would book again if I had too
Stayed 2 nights in Jun 2025

6/10 Okay

Louise

Disliked: Staff & service
Cute little ‘apartments’ road was terrible in and out. Phone didn’t work, internet didn’t work, remote for the tv worked 1/2 the time. Breakfast was horrible. No place to sit and offered nothing good to eat. Was clean and had good amenities. Not able to use the pool or hot tub but looked nice.
Stayed 4 nights in Jun 2025

4/10 Poor

Elaine

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was worn with scuffs on the floor & table. It had a funny smell. I had to go to the desk to get toilet paper because there was none. There was ONE plate, one bowl & forks. NO other dishes or cooking utensils. Overall, it was a pretty grim atmosphere. On the other hand, the AC worked well and it was quiet.
Stayed 1 night in Jun 2025

4/10 Poor

Kadeen

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room layout was good, but what made it a subpar experience was the mold in the vents. It made the whole room smell dank. I couldn't get the smell out due the windows not being able to open. I tried to request another room, but it was fully booked or didn't have the amenities I needed.
Stayed 3 nights in Jun 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was great for the family price was even better
Stayed 1 night in Jun 2025

10/10 Excellent

kseniia

Travelled with group
Liked: Staff & service, room comfort
It was amazing. The hot tub didnt work is the only downfall but we still had an amazing stay
Stayed 1 night in May 2025

8/10 Good

Cristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfy
Stayed 3 nights in Jun 2025

10/10 Excellent

Tasha, Warren

Stayed 1 night in Jun 2025

6/10 Okay

Vivian

Business traveller
Disliked: Cleanliness
The place was good but not clean. I couldn’t walk in the room without socks.They only gave two towels for king size bed instead of 4 towels, the mattress didn’t have mattresses cover.there was only one toilet paper. In the room.
Stayed 2 nights in Jun 2025

8/10 Good

Zach

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The limited breakfast is my only complaint, all the staff were extremely friendly!
Stayed 5 nights in May 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay

Owners and staff are amazing/ were amazing.. clean rooms comfortable beds. Clean property. I’ll be back !!
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Stayed 4 nights in Jun 2025

2/10 Terrible

Tonya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled of smoke. Not a nice area. Floors and room was dirty. Bed on couch had visible dirt and change.
Stayed 1 night in Jun 2025

8/10 Good

Mark

Stayed 2 nights in May 2025