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SureStay Studio by Best Western Pensacola

2.5 star property

Photo gallery for SureStay Studio by Best Western Pensacola

Free daily continental breakfast
Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)
Reception
Lobby
Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
7230 Plantation Road, Pensacola, FL, 32504
  • Place, University Town Plaza
    ‪8 min walk‬
  • Place, West Florida Hospital
    ‪19 min walk‬
  • Place, Grizzly Axes
    ‪3 min drive‬
  • Airport, Pensacola, FL (PNS-Pensacola Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

9.0 out of 10
Wonderful
(27 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

8.2 out of 10
Very good
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

Suite-2 Queen Beds, Non-Smoking, Sofabed, Full Kitchen

  • Sleeps 6

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Full Kitchen, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Full Kitchen

  • Sleeps 4

Accessible-Suite 2 Doubles, Mobility Accessible, Bathtub, Sofabed, Full Kitchen, Non-Smoking

  • Sleeps 6

Mobility Accessible Two Double Suite with Roll in Shower and Sofabed

  • Sleeps 6

Suite-2 King Beds, Non-Smoking, Loft, Sofabed, Full Kitchen, 2 Bathrooms

  • Sleeps 6

Suite-2 King Beds, Non-Smoking, Separate Bedroom, Sofabed, Full Kitchen, 2 Bathrooms

  • Sleeps 6

Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6

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About the area

Pensacola

With a stay at SureStay Studio by Best Western Pensacola in Pensacola, you'll be in the business district, within a 15-minute drive of Pensacola Bay Center and University Town Plaza. .This hotel is 13.6 mi (21.9 km) from Pensacola Naval Air Station and 19 mi (30.5 km) from Pensacola Beach Beaches.

What's nearby

  • University Town Plaza - 8 min walk - 0.7 km
  • West Florida Hospital - 19 min walk - 1.6 km
  • Grizzly Axes - 3 min drive - 2.2 km
  • University of West Florida - 9 min drive - 11.3 km
  • Pensacola Naval Air Station - 21 min drive - 22.2 km

Getting around

  • Pensacola Station - 8 min drive
  • Pensacola Intl. Airport (PNS) - 13 min drive

Restaurants

  • ‪Circle K - ‬20 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Bubba's 33 - ‬13 min walk

About this property

SureStay Studio by Best Western Pensacola

SureStay Studio by Best Western Pensacola offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations are furnished with twin sofa beds and dining tables. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.

Make yourself at home in one of the 64 air-conditioned rooms featuring kitchens with refrigerators and ovens. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include a picnic area and barbecue grills.
A complimentary continental breakfast is served daily from 6:30 AM to 8:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 8:30 AM

Things to do

  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (weekly) (for a fee)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 8 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 0.01 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The seasonal pool will be open from March 01 to October 31
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Mainstay Suites Condo
Mainstay Suites Condo Pensacola
Mainstay Suites Pensacola
Mainstay Suites Hotel Pensacola

SureStay Studio by Best Western Pensacola Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 454 out of 1000 reviews
Rating 8 - Good. 257 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 101 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Tonja

Stayed 1 night in Dec 2025

4/10 Poor

Myca

Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

4/10 Poor

Marquita

Disliked: Cleanliness, staff & service, amenities
The room had roaches. The couch was old and ran down. Needs remodeling. I complain and the only thing was done someone came in with a can of roach spray and sprayed
Stayed 7 nights in Aug 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Star

Stayed 2 nights in Dec 2025

8/10 Good

Jasmine

Stayed 3 nights in Dec 2025

2/10 Terrible

Shawn

They charge a pet fee and a deposit. When i checked out they kept my deposit for 'pet damage'. My dogs didnt damage anything, when questioned about damage was told 'damaged by pet hair'. What!? Evidently them having to wash all the bedding and sweep and mop the floors is considered excessive cleaning and grounds for keeping the deposit. Do not stay here if you have pets with hair, they will charge you a pet fee, which is fine, then keep your deposit cause your dog left fur on the covers.
Stayed 3 nights in Nov 2025

4/10 Poor

dana

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin David

Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
The hot tub was closed. The property is not quite as nice as the photos showed. The breakfast had no hot food options other than toast.
Stayed 1 night in Nov 2025

8/10 Good

Lindsey

Travelled with family, Travelled with pets
The stay was good! The hotel had a weird smell but could have been the ac units it’s an older hotel. As far as cleanliness it was not anything special could have used more of a deep clean. But for out trip it worked out for sleeping purposes. We did not use the kitchen. What’s amazing is they allow pets, and the sizes we did not feel bunched up and its was comfortable for the weekend. Staff was great when we went there for extra towels. Overall we had a good stay and we would return because it was in a great location near the university.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jill

Stayed 1 night in Nov 2025

4/10 Poor

Rick

Disliked: Cleanliness, amenities
Room was not like pictures. The place is ran down, tv didn’t work in upstairs bedroom. Smelled musty. Ceiling fans were filthy. Furniture was beat up and dirty.
Stayed 1 night in Nov 2025

4/10 Poor

Shirley

The main reason I picked this hotel over others was the hot tub. Being a senior, I looked forward to relaxing my muscle after a long flight and maybe enjoy some swimming. Unfortunately, the pool area was closed off and the hot tub drained. When I got into the room two of the lights didn’t work, the kitchen faucet constantly dripped and I got the pleasure of killing a few roaches all within 5 minutes. I also didnt notice until the next day that the comforter on the bed was stained. After 3 days of no room service, I had to locate a maid and ask for towels and toilet paper. While close to the freeway, airport, food, and shopping, there are many other hotels on plantation rd to choose from.
Stayed 6 nights in Nov 2025

6/10 Okay

Brody

Stayed 3 nights in Nov 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent in every aspect
Stayed 5 nights in Oct 2025

2/10 Terrible

CAROL

Travelled with family
Disliked: Cleanliness, amenities
Kitchen had almost nothing...2 spoons, 2 steak knives, 2 mugs. No pots and pans, bowls, etc. Only 2 chairs at table. Supposed to be a room for 4 people but had to ask for towels, wash clothes, etc. Breakfast had bread for toasting, 2 kinds of mini muffins, apples, and 2 kinds of cold cereal. Pitcher of milk was soured. There was juice and a few oatmeal packets. Last time we stayed here there was a full hot breakfast! not so this time.
Stayed 3 nights in Oct 2025

6/10 Okay

Jessica

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2025

2/10 Terrible

Jon, Norristown

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was not in service as was promised.
Stayed 5 nights in Oct 2025

10/10 Excellent

Devon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. We had 4 children and 2 adults and it was comfortable. Could use some updating and more cookware options.
Stayed 4 nights in Oct 2025

10/10 Excellent

ryan

Stayed 1 night in Oct 2025

2/10 Terrible

Joshua

Stayed 1 night in Aug 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025