2/10 Terrible
Humberto V
Travelled with partner
27 Aug 2025
We arrived at 12:30am and were given room 522 with a loud rattling noise coming from the a/c ventilation and requested a different room before unpacking, because my wife has trouble sleeping and a quiet room is essential. Front desk immediately took care of it, but put us in room 537, which we found out at early 6 AM was worse than 522 and backed to a section where all a/c condensing units for the property were. Complained the next morning assuming Management would contact us, which never happened. No coffee available in the room, even though a coffee machine was there. Broken Shower Gel holder and bad toilet flush handle, notified to front desk and not fixed in three days. Carpet was dirty and maid left a wet rag on top of the tv room table. Worst experience ever.
Humberto V
Stayed 4 nights in Aug 2025

























