2 stars because staff was Great but the room itself was disgusting!!! The room looked like it has never been cleaned. The walls, the baseboards, the floors, the showers were filthy, dirty and dust everywhere. The first was so bad we asked to leave and be refunded. They did move us to another room which was slightly better, but still terrible, the bed was sunken in in the middle. They also tried to compensate with offering breakfast but from the looks of the room I was not willing to eat from they’re kitchen Just a horrible experience.