6/10 Okay
Judith
12 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities
We were upgraded and had a glorious view from both rooms in the suite. However, this is supposed to be an adults only resort but our room faced the sister hotel and even from the 6th floor we heard screaming children until 10:30pm at night. Just dreadful and sad really. The suite was spacious, had a nice espresso maker, fruit upon arrival, good bed, linens OK. Maria at the pool area was a gem and offered wonderful service. The pool was huge and never overcrowded. The beach is tiny but there are loungers and it's quiet over there.
Unfortunately, we were not thrilled with this resort having been to many in the past. The restaurants were all open however it was hard to get a reservation even though we had a silver band VIP status. One evening we were told the reservation time had changed to way to late for us to eat. So it was back to the buffet which was not great quality and it sorely lacked any seafood at all. There was one type of fish fillet they served a few times. We enjoyed the Greek restaurant once. Nice service by the staff. All the bars seemed unwilling or unable to make any kind of frozen cocktails/smoothie of any kind, alcohol or virgin. When we said we didn't drink alcohol they basically replied, you can have 7Up or Coke, those types of things. Also, the juices are not fresh nor pure. Such a shame. Never been to a resort that didn't have crushed ice.
I think for a basic packaged holiday it is OK.
Judith
Stayed 4 nights in Oct 2025
