Book Papetō'ai hotels

Simple, clean, convenient location. AC worked well & comfortable bed, great towels. Although, there was no bar soap, no lotion, and only one coffee cup. There was 3 AUS plugs & 2 USB spots. Elevators available, after 45 steps. $20 cab fare from airport, not really walkable from airport, due to hotel being on a step hill. Nice choice of drinks & snacks at reception.

Staff was excellent!

It is just amazing. A smallish luxury hotel located in extraordinary views with superb snorkeling just below the hotel pool. Built for comfort! And on a gorgeous island -- my favorite. (Like I imagine Kauai was before they lost the king -- and I don't mean Elvis.)

The staff was terrific, friendly and helpful.

We stayed in an overwater bungalow and it was a wonderful experience. It was very clean and the staff were great. There were lots of water sports available as well.

What a gorgeous property, and so close to the airport, without feeling the slightest bit like an “airport hotel.” The place is large and well laid-out, with a wide variety of pool and dining options, each with a totally different vibe. We spent a two-day layover here on the way to New Zealand, and without ever leaving the property, we felt like we had a lovely little Tahitian getaway! The “Lagoonarium” — a mini-lagoon with exotic fishes you could swim with! — was a childhood dream come true! I always wanted to jump into the fish ponds at resorts, and I was able to do that in this gorgeous pool with friendly fishes! They also have a sea turtle rescue program there, which was fascinating and moving. We took a scuba diving trip right from the property a few hours after arriving, and saw many fish, stingrays, eagle rays, a plane wreck and a boat wreck in the crystal-clear waters. What a low-effort way to have a spectacular experience! The food at The Lotus Restaurant was transcendent! Staff were friendly, professional, and attentive. I will recommend this hotel to everyone I know!