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Excellent stay, couldn't be better! Management both professional and friendly. Good supermarket 5mi s away. Only a spit to both the beach and PDP airport.

Excelente

Clean room, staff, amenities, the attention, the breakfast and the spaces

Property was closed and boarded up! No one answered the phone. Fortunately, I was not (yet anyways) charged and was able to quickly find another hotel on the same street.

Customer service was outstanding

Spent 4 days and 4 nights at Hotel del Lago with my wife for a vacation and to golf. The staff was great, extremely helpful and hospitable. The building is a bit run down, as mentioned in other reviews, so that was expected. Could definitely use a deep cleaning, but we were there in the Spring so may have had some lingering winter dust to knock off. The breakfast was good, standard Uruguayan resort breakfast from our experience, the dinner had some good dishes too, and with Punta del Lago 20 minutes away the options are bountiful. Can tell that this is definitely a family-oriented place and I image it gets very busy in the summer. Lot's to do. Paddle-boarding, biking, tennis, spa treatment and golf. There was also an impressive amount of artwork. Club del Lago is maintained but clearly not used as much as it used to be. The course is not irrigated except for the greens, so many of the fairways were local weeds/grass with dirt patches, which added to the challenge. It was near empty and had an extremely mellow vibe. Staying at the hotel we did get "free" golf, but cart rentals were $40-$80 for 9/18 holes, which was fine as the carts were newer and nice. Wife rented clubs, they were "ok". Beautiful course with some great holes and very good scenery. Weather was perfect, the vibe was excellent, the course just wasn't maintained up to US standards but was still a great experience altogether. Definitely recommend, just know it's going to be a unique experience!