Book Othaya hotels

The hot water was hit or miss

The property is older but clean and well maintained. There are several different restaurants on site but they all use the same menu. The food is quite good, and the breakfast buffet that comes with most rooms has a good variety of items and good quality. Our main concern was the noise levels. The first night we were there, they had a DJ playing full blast in the pool area until nearly 5 am. I asked the front desk twice to lower the volume levels. They turned it down a bit for a while but it was soon just as loud as before. The second night the DJ was contained to the sound-proof bar and it was much better. Even during the day there is a lot of noise. The pools and various restaurants all have music blaring, and it seems like they are trying to play their music over top of the others. If that wasn't enough, occasionally the grocery store at the bottom of the street has a DJ blasting music, which competes with the others. Our room was at the front of the building where the noise is worse. If you are troubled by noise, insist on a room on the other side of the building. Except for the grocery store (which was always crowded and 6 people deep at each checkout) there is nothing else walkable from the resort. We did not feel safe venturing any further than the store. Staff was friendly, obliging and mostly helpful except for noise-related complaints.