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Hotel Monterey Grasmere Osaka

Hotel Class
4 out of 5

Information

Reviews

4.3 / 5Excellent
6,022 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Amerikamura
    5 min walk
  • Popular Location
    Osaka City Air Terminal
    7 min walk
  • Popular Location
    Shinsaibashi Shopping Arcade
    9 min walk
  • Airport
    Osaka (KIX-Kansai Intl.)
    37 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Double Room, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Twin Room, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Double Room, Non Smoking (30 - 31st floor)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Twin Room, Non Smoking (30 - 31st floor)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Deluxe Twin Room, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Twin+Triple Room, Non-smoking (Adjoining Room not connected - 2 Rooms)

    Room Amenities

    • Sleeps 5
    More details
  • Double Room, Non Smoking

    Room Amenities

    • Sleeps 3
    More details
  • Triple Room, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 5
    More details
  • Junior Suite, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Triple Room, Non Smoking (30 - 31st floor)

    Room Amenities

    • City view
    • Sleeps 5
    More details
  • Economy Double Room, Non Smoking

    Room Amenities

    • Sleeps 3
    More details
  • Single Room, Non Smoking

    Room Amenities

    • Sleeps 1
    More details
  • Semi Double Room (Night time view), Non Smoking

    Room Amenities

    • Sleeps 3
    More details
  • Standard Room, Non Smoking (Room & Bed type cannot be chosen)

    Room Amenities

    • Sleeps 2
    More details
  • Triple Room, Non Smoking

    Room Amenities

    • Sleeps 5
    More details
  • Quadruple Room, Non Smoking

    Room Amenities

    • Sleeps 6
    More details
  • Twin Room, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Economy Double Room, Non Smoking (+ 1 Extra Bed)

    Room Amenities

    • Sleeps 4
    More details
  • Triple Room, Non-smoking (Adjoining Room not connected - 2 Rooms)

    Room Amenities

    • Sleeps 6
    More details

About this area

Osaka

Near a metro station, Hotel Monterey Grasmere Osaka is in Osaka's Namba neighborhood, an area with great airport proximity. Osaka Science Museum and Osaka Museum of History are cultural highlights, and travelers looking to shop may want to visit Amerikamura and Shinsaibashi Shopping Arcade. Looking to enjoy an event or a game? See what's going on at Kyocera Dome Osaka or Osaka Prefectural Gymnasium. Our guests love the hotel's central and quiet location. It's also convenient to public transportation: Namba Station is 5 minutes by foot and Sakuragawa Station is 11 minutes.

What's nearby

  • Popular Location
    Amerikamura - 5 min walk
  • Popular Location
    Osaka City Air Terminal - 7 min walk
  • Popular Location
    Shinsaibashi Shopping Arcade - 9 min walk
  • Popular Location
    Namba Parks - 12 min walk
  • Popular Location
    Kuromon Ichiba Market - 15 min walk

Getting around

  • Osaka Namba Station - 4 min walk
  • Namba Station - 5 min walk
  • Osaka (KIX-Kansai Intl.) - 45 min drive

Restaurants

  • ESCALE – Serves lunch and dinner on select days.
  • ZUIENTEI – Restaurant. Serves lunch and dinner on select days.
  • Kobe – Restaurant. Serves lunch and dinner on select days.

About this property

Hotel Monterey Grasmere Osaka

4-star Osaka hotel in Namba, walk to Osaka City Air Terminal
Along with 3 restaurants, this hotel has self parking and conference space. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All rooms are soundproofed and feature free WiFi, free wired Internet, and hair dryers. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, premium bedding, and flat-screen TVs.
Hotel Monterey Grasmere Osaka offers 348 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions come with digital channels and pay movies.
Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Policies

Check-in

Check-in between 3 PM - 3 AM

Special check-in instructions

Please note early check-in is not available. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

 
  • A city tax will be collected at the property effective June 1, 2019. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2700 per person (approximately)
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply.

Property is also known as

  • Hotel Monterey Grasmere Osaka
  • Hotel Monterey Grasmere
  • Monterey Grasmere Osaka
  • Monterey Grasmere

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: JPY 1500 per night
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 2700 per person
  • 3 restaurants

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Conference space

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair accessible (may have limitations)
  • Braille signage

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Digital channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Refrigerator

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Nearby activities

Where to eat

  • ESCALE – Serves lunch and dinner on select days.
  • ZUIENTEI – Restaurant. Serves lunch and dinner on select days.
  • Kobe – Restaurant. Serves lunch and dinner on select days.
4.3

Excellent

5 - Excellent
2,770
4 - Good
2,561
3 - Okay
521
2 - Mediocre
101
1 - Poor
69
4.3
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Aug. 2019

1/5

  • Liked: Cleanliness
  • Disliked: Staff & service, property conditions & facilities

The bed was terrible. I can feel the spring in the old mattress. The air-conditioning was so old and broken that it has the loudest noise from it. When I asked to move, the staff said there was no other room. So I booked another hotel. When I checked out, they changed their story and said we do have other rooms.we told you it was the same type of room. This was obviously not communicated properly. The condition of the room was so bad that I had to checkout with the rest of the night being non refundable. If I booked a 2 star hotel. I was accept this condition. For a so-called 4 star hotel. This is a joke. As a travel agent I would not recommend this to anyone, in fact if someone ask me about this hotel thinking about staying here I would advise them to change their mind. The service I got from the staff was the worst I have experienced in Japan. In a country where everyone is so nice. The staff at this hotel was rude and even wanted me to wait while they check the room. Even after I said. I don't care if I don't get a refund. I can't stay in that room.

Stayed 3 nights in Aug. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Aug. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Nice location in Namba with the Namba station accessible underneath the hotel building, the room was tiny for two though, Awesome breakfast area and view of Osaka

    Stayed 2 nights in Aug. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It is very close to the shopping centre, JR stations and the airport bus station. The view is beautiful.

    Stayed 2 nights in Aug. 2019

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