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Four Points Flex by Sheraton Osaka Umeda

3.0 star property

Photo gallery for Four Points Flex by Sheraton Osaka Umeda

Reception
Restaurant
Exterior
Laundry room
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
1-10-3 Shibata, Kita-ku, Osaka, Osaka, 530-0012
  • Place, Grand Front Osaka Mall
    ‪4 min walk‬
  • Place, Osaka Station City
    ‪6 min walk‬
  • Place, Umeda Sky Building
    ‪10 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Single Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Single Bed

8.8 out of 10
Excellent
(13 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About the area

Osaka

With a stay at Four Points Flex by Sheraton Osaka Umeda, you'll be centrally located in Osaka, within a 5-minute drive of Grand Front Osaka Mall and Osaka Station City. .This hotel is 3 mi (4.8 km) from Dotonbori and 3.4 mi (5.5 km) from Kyocera Dome Osaka.

What's nearby

  • Umeda Arts Theater - 3 min walk - 0.3 km
  • Grand Front Osaka Mall - 4 min walk - 0.4 km
  • Osaka Station City - 6 min walk - 0.5 km
  • Umeda Sky Building - 10 min walk - 0.9 km
  • Osaka Castle - 10 min drive - 3.9 km

Getting around

  • Umeda Station (Hankyu) - 4 min walk
  • Nakatsu Station (Hankyu) - 7 min walk
  • Itami Airport (ITM) - 24 min drive

Restaurants

  • ‪善LABORATORY - ‬1 min walk
  • ‪海鮮屋台おくまん D.Dハウス店 - ‬1 min walk
  • ‪鳥貴族 梅田DDハウス店 - ‬1 min walk
  • ‪カレーハウスK2 - ‬1 min walk
  • ‪えびそば一幻 - ‬2 min walk

About this property

Four Points Flex by Sheraton Osaka Umeda

Hotel with a restaurant, 5-minute walk to Grand Front Osaka Mall
Four Points Flex by Sheraton Osaka Umeda offers 220 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 220 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Four Points Flex by Sheraton Osaka Umeda, enjoy a satisfying meal at the restaurant.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Four Points Flex by Sheraton Osaka Umeda has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL UNIZO Umeda
UNIZO Osaka Umeda
UNIZO Umeda
HOTEL UNIZO Osaka Umeda
Four Points Flex by Sheraton Osaka Umeda Hotel
Four Points Flex by Sheraton Osaka Umeda Osaka
Four Points Flex by Sheraton Osaka Umeda Hotel Osaka

Four Points Flex by Sheraton Osaka Umeda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 1003 reviews
Rating 8 - Good. 346 out of 1003 reviews
Rating 6 - Okay. 117 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rilynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the metro. Lots of places to eat and shop. Tucked down a quieter side street but right next to the action. Great breakfast and wonderfully helpful staff
Stayed 3 nights in Jul 2025

10/10 Excellent

CJ

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jul 2025

8/10 Good

CJ

Liked: Cleanliness
Good location
Stayed 1 night in Jul 2025

6/10 Okay

Sangeeta

Liked: Staff & service
Clean room room was small but good experience
Stayed 3 nights in Jul 2025

10/10 Excellent

Aroni

Stayed 2 nights in Jul 2025

10/10 Excellent

Shin

Stayed 2 nights in Jun 2025

10/10 Excellent

RIANNE JAYSON PASCUAL

Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel, its quiet even if the train station is nearby. you barely hear a noise. its also very clean and convenient location
Stayed 2 nights in Jun 2025

8/10 Good

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2025

4/10 Poor

Rhinna

Travelled with family and small children
Disliked: Cleanliness
room was really small.
Stayed 3 nights in Jun 2025

10/10 Excellent

dani

Stayed 1 night in Mar 2025

10/10 Excellent

dani

Liked: Cleanliness, amenities, property conditions & facilities
a little noisy since it’s right next to the train tracks, i’m sure you can ask to be moved away from the tracks. other than that everything was perfect. would definitely stay here again if i’m ever in osaka again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Chiyoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close CBD,a lots of restaurant's around the hotel.
Stayed 2 nights in May 2025

6/10 Okay

Sarah

Stayed 1 night in May 2025

10/10 Excellent

FREDERIC

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel
Stayed 1 night in May 2025

10/10 Excellent

Elean M

Stayed 2 nights in Apr 2025

10/10 Excellent

Masashi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jie

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 3 nights in Apr 2025

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very excellent!!
Stayed 4 nights in Apr 2025

6/10 Okay

Cord

Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room for the price but we needed to be near the station for the night.
Stayed 1 night in Mar 2025

6/10 Okay

Piotr

Travelled with family
Liked: Amenities
breakfast is awful I do not recommend buying breakfast in this hotel is a waste of money otherwise okay
Stayed 3 nights in Mar 2025

10/10 Excellent

Sergio

Stayed 1 night in Mar 2025

2/10 Terrible

Jesung

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Wry nice hotel with good amenities
Stayed 1 night in Jan 2025

6/10 Okay

Wesley, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities
The room was extremely small and very compact. The facilities were clean and modern. The location was ideal. Breakfast was less than desirable. Staff could not update my reservation with my Bonvoy #. I enjoyed my stay, but the surprised was a lot to process at first.
Stayed 2 nights in Dec 2024