2/10 Terrible
Jose
Travelled with family, Travelled with family and small children
1 Oct 2025
Disliked: Cleanliness, property conditions & facilities
Not was i was expecting on picture house looks nice, as soon i went inside the house i found death roaches everywhere, found pills on the floor, eyelashes on the counter, vapes on the bedroom, under beds it looks like they never clean the house a lot of roaches death and a lot of garbage, garbage around the pool, we spoke with the maintenance company and they told me the house was clean and closed for 15 days thats why i found it like that which it doesnt make any sense at all i pay to get a clean house not a garbage dumpster, at night after i took a shower i went to the living room to play nintendo with my son and i saw some water leaking from the roof, i reported to maintenance and took videos and picture, the roof was breaking and pieces were coming out, and they told me this happen before at this house it was coming from the shower on the 2nd roof, i honestly dont recommend renting this property ask few time to change to another property or get my money back so i can go to another hotel and the only thing they said was they were sorry and it was human mistake.
Jose
Stayed 5 nights in Sep 2025