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Thank you for welcoming us. Thank you for telling us about the added charges up front so we could adjust our accounts to pay for the hotel and parking lot. Thank you for having 2 parking options. Thank you for the wonderful breakfast buffet!

The hotel is beautiful, all the areas are clean. The staff was nice, helpful and fast. Everything is perfect except the soundproofing of the room. I've been woken up in the next room since 4:30. You can hear absolutely everything, including small noises such as the mobile phone charger being pulled out of the socket. Putting things on the table, etc...

Sehr sauberes und freundlich/warm gestaltenes historisches Hotel. Exzellente Qualität der Speisen und Getränke. Sehr guter, schneller und netter Service. Schnelle Zimmerreinigung. Perfekte Lage direkt im Zentrum. Unbedingt Parkplatz anmieten.

A beautiful hotel in a beautiful area! Hardly easily accessible, but worth the climb into the Erzgebirge! Facilities all shiny and new; rooms very nice. I think, however, that they made a big mistake by setting up an electronic order menu in the restaurant. It’s just exactly like McDonald’s: you make your selections on an electronic board and pay at the board. Everything is ala carte. Then you take your beverages out of a cooler and grab a bottle opener. Tap beer, for some reason, still has to be ordered at the bar and paid in cash. Meals are delivered to the table on a plastic tray—- just likeMcDonalds. Way to ruin a rustic hotel experience!!!