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Great hotel, comfortable beds & pillows! Lovely place to stay and will certainly return.

Staff very helpful and changed room because my husband needed ground floor due to his wheelchair

We spent 4 nights at Heavens Hotel whilst we visited friends in Hoorn, and the hotel was an absolute delight! The setting within an old church is so unique - the room was large and roomy, very clean, a lovely bathroom. The housekeeping staff were very friendly and accommodating, and were happy to come back if we had a late start leaving our room. Reception staff were also very friendly. Breakfast on offer was extensive and very tasty - the chef was very accommodating. Perhaps the only disappointing part of our stay was that the staff member in charge of breakfast each day tried to explain on several days how the breakfast worked - we were the only Australians in the hotel at the time, I believe, and speaking English, and the breakfast restaurant was not terribly busy at the time, so it was disappointing that she did not remember we had been to breakfast the day before, and then the day before that, and the day before. Also, we ordered English breakfast tea each morning, and each morning we were surprised that our order wasn't remembered. This was a minimal issue, and I feel a little critical in mentioning it, however we stayed in a number of hotels throughout Europe which were much busier, and most days our orders (and ourselves) were remembered by breakfast staff. The little personal touch of remembering that we had been there the day previously, and remembering what we ordered to drink, would have made a huge difference. Overall - a great stay, highly recommended!

Good staff, clean room, very comfortable environment

We received a room upgrade to suite which was amazing. The room was modern and huge. After a busy day the bed was fab and super comfortable. We were afforded a huge bath in the room which was lovely. All this and free parking-can’t fault it.

Parking was fine . Bar was perfect