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Mercure Olbia Hotel & SPA

4.0 star property

Photo gallery for Mercure Olbia Hotel & SPA

Couples treatment room(s), sauna, hot tub, steam room
Suite, 1 Double Bed (Eclipse Suite) | Living area
Suite, 1 Double Bed (Eclipse Suite)
Seasonal outdoor pool, open 9 AM to 6:30 PM, pool umbrellas
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Gym
  • Pool
  • Breakfast available

Explore the area

Map
Via Puglie Snc, Olbia, SS, 7026
  • Basilica of San Simplicio
    ‪7 min walk‬
  • National Archaeological Museum of Olbia
    ‪16 min walk‬
  • Port of Olbia
    ‪4 min drive‬
  • Olbia (OLB-Costa Smeralda)
    ‪4 min drive‬

Room options

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds

Triple Room, Multiple Beds

7.0 out of 10
Good
(4 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

7.2 out of 10
Good
(11 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (Eclipse Suite)

Suite, 1 Double Bed (Eclipse Suite)

Suite, 1 Double Bed (Eclipse Suite)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

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About the area

Olbia

With a stay at Mercure Olbia Hotel & SPA, you'll be centrally located in Olbia, a 9-minute walk from Basilica of San Simplicio and 12 minutes by foot from Fausto Noce Park. .This spa hotel is 0.8 mi (1.3 km) from Church of San Paolo and 1 mi (1.6 km) from Mario Cervo Archive.

What's nearby

  • Basilica of San Simplicio - 7 min walk - 0.6 km
  • Fausto Noce Park - 10 min walk - 0.9 km
  • Church of San Paolo - 11 min walk - 1.0 km
  • National Archaeological Museum of Olbia - 16 min walk - 1.4 km
  • Port of Olbia - 4 min drive - 3.3 km

Getting around

  • Olbia Station - 11 min walk
  • Costa Smeralda Airport (OLB) - 10 min drive

Restaurants

  • ‪Red Lyon - ‬12 min walk
  • ‪Bar Dolce Vita - ‬7 min walk
  • ‪Nottambulando - ‬10 min walk
  • ‪Trattoria La Vecchia Olbia - ‬3 min walk
  • ‪Cafe max - ‬4 min walk

About this property

Mercure Olbia Hotel & SPA

Hotel with a full-service spa, a quick walk to Basilica of San Simplicio
Mercure Olbia Hotel & SPA offers 118 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hermaea has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 118 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, a seasonal outdoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Mercure Olbia Hotel & SPA has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, French, German, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Boat tours
  • Full-service spa
  • Health club
  • Mountain biking
  • Scooter/moped rentals
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 18 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number IT090047A1000F1858

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 9 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hermaea
Hermaea Olbia
Mercure Hermaea
Mercure Hermaea Hotel
Mercure Hermaea Hotel Olbia
Mercure Hermaea Olbia
Mercure Olbia
Mercure Olbia Hermaea
Olbia Hermaea
Olbia Mercure
Mercure Olbia Hermaea Hotel Olbia
Mercure Olbia Hermaea Sardinia
Mercure Olbia Hotel
Mercure Olbia Sardinia
Mercure Olbia
Mercure Olbia & Spa Olbia
Mercure Olbia Hotel & SPA Hotel
Mercure Olbia Hotel & SPA Olbia
Mercure Olbia Hotel & SPA Hotel Olbia

Mercure Olbia Hotel & SPA Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 182 out of 532 reviews
Rating 8 - Good. 213 out of 532 reviews
Rating 6 - Okay. 89 out of 532 reviews
Rating 4 - Poor. 36 out of 532 reviews
Rating 2 - Terrible. 12 out of 532 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The room wasn’t in the best condition. Mould all over the bathroom ceiling and into the bedroom. The air conditioning was broken. In fairness, manager tried to fix it but it wouldn’t circulate round the room. Distances are accurate to key sites within city.
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Stayed 2 nights in Aug 2024

6/10 Okay

J

Disliked: Property conditions & facilities, room comfort

Book elsewhere

The hotel has some new suites; and some 80s suites. Unfortunately we didn’t check the photos well enough and ended up in the 80s. An uncomfortable bed, no where to sit except a broken chair, a bathroom with cracked tiles and a tiny square shower. So if you get room 134 ask to move. Don’t even start me with breakfast- everything comes out a packet. Not a fresh fruit juice or a good cup of coffee in sight! We paid €800 for 4 nights which is outrageously over charged for the standard.
Stayed 4 nights in Aug 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has everything needed for a few days accommodation. Pool area is good, breakfast excellent, rooms were comfy and air conditioning made it cool on very hot days. The area is not great but only five mins walk to old town, shops and restaurants. Staff were efficient and very friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Deivid, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The hotel is a short walk to the center and very close to the train station and many buses stop about 2 blocks away. Room was comfortable and great size. The pool was nice but closes too early because they serve dinner by it. Would stay again
Stayed 3 nights in Aug 2024

10/10 Excellent

Sergiy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carlo

Stayed 1 night in Aug 2024

4/10 Poor

JEFF

Travelled with group
Liked: Cleanliness
Disliked: Room comfort

False advertising

AC was not working and it was hot and humid. Could not relax. Repeatedly asked but they could not correct it. No kettle in the room No mini bar in the room Bar/cafe bar in the lobby not open Cracked tiles and toilet seat NOT 4-star Do Not Stay Here
Stayed 2 nights in Jul 2024

2/10 Terrible

Adiki, London

Disliked: Staff & service
Unhelpful and unfriendly staff especially reception staff.
Stayed 7 nights in Jul 2024

6/10 Okay

Robert

Stayed 1 night in Jul 2024

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Van Charles

Stayed 1 night in Apr 2024

8/10 Good

Vladimir, Norwich

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Cristina

Stayed 1 night in Jul 2023

6/10 Okay

Lee

Liked: Cleanliness, staff & service
The property is a bit tired. The walls were paper thin so you could hear the neighbouring room very clearly. Our key didn’t operate the electrics in the room and we had to call to get it repaired everyday during our stay. Our shower was broken and not repaired during our stay. We asked reception to book a taxi for us and a 4 mile trip cost us 32 euro. Staff were friendly. Nice pool.
Stayed 4 nights in Jun 2023

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Edward

Stayed 2 nights in May 2023

8/10 Good

Bruno

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff, good location, great free parking availability. Bathroom could have been renovated, but nothing too bad. Limited food availability at the restaurant. Good breakfast.
Stayed 7 nights in Sep 2022

2/10 Terrible

Raymond

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel standard was absolutely terrible. Clearly old and breaking down. The two main troubling problems we experienced are: - checkin and breakfast staff were rude. - shower drainage in our room was blocked and overflowed our entire bathroom floor after 1 minute of showering. Other minor thing a such as broken elevator buttons, key card entering the room was faulty.
Stayed 1 night in Aug 2022

2/10 Terrible

david

Travelled with family
Disliked: Amenities, property conditions & facilities
Looks like was made with lego blocks. Carpets old and dirty, run down. Maybe spa ok but the rest is cheap and ugly. It is located in the middle of an a run down residential area and has no view of anything. Nothing as you would expect from the pictures.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Leandro

Travelled with group
Liked: Cleanliness, property conditions & facilities

Catfishing

While I was searching for a hotel in Olbia one photo got my intention. An amazing beautiful indoor pool from Mercure. That was my main reason to pick Mercure rather any other hotel. After my check in I decided to chill a bit at the indoor pool before go for dinner, for my surprise this pool isn’t available for all the guests! If I wanted to use it, I have to pay €18 and use only for 2 hours! They told me this pool isn’t part of the hotel, however, it’s on - 1 floor. Okay, let’s pretend that’s not part of the hotel. Why use this pool as main picture here on Hotels.com? Why there’s no info on my booking about this pool rules? I felt cheated and I don’t have intentions to be guest of any other Mercure in my life.
Stayed 2 nights in Aug 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Just don’t do it.

Beds hard. Old. Dated. Wires from tv. Sheet not cover. Dirty shower. Even my nans furniture is more up to date. Views of a building site and train track. 220 quid for a 2 star at bed.
Stayed 1 night in Aug 2020