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The room was big and clean balcony was very nice to . They served a great breakfast. The internet only worked half the time but we wernt there for that lol. But when you check in take a picture of inside fridge or you are gonna have to pull bottles out of trash to show them . Because they told us they put more drinks in fridge what they really did . So whatch out for that . But besides that this place was everything i was hoping for. I would come back for sure . The price was great too

Great experience! Clean room, wonderful staff! Delicious breakfast and cold room! Would recommend 👍👍🌟🌟🌟

This place has a rat infestation. My parents were in one of the beachfront cottage and they saw a rat in their cottage. Unfortunately this was no surprise to the management as they admitted to complaints made by other guests for that cottage. We checked recent reviews and confirmed that other people have complained about this. Due to this issue my wife and I barely slept the first night as we had our lights on to keep potential rats away. It is rather unfortunate as the property itself is well located and the grounds are very nice and the staff is very friendly. From my standpoint, this is totally unacceptable and this place should be shut down until this problem has been addressed and this is a serious public health issue. The hotel is clearly renting the rooms out and hoping that guests either don’t notice or don’t complain. They offered my parents a free dinner and transferred them to a different cottage thankfully one was available. However this cannot undo the distress.

Breakfast was great

Rented the family house with my friends. Best p

) I stayed at Kandaya Resort and while the resort has a beautiful ocean view and the staff were genuinely friendly, the overall experience was disappointing due to a number of operational issues that should have been addressed before guests arrive. When I first checked into my room there were several problems including the door lock not working properly, the TV and cable not functioning, the Smart TV needing to be reconnected, a toilet with very weak pressure that clogged, and light switches that wouldn’t turn off until an electrician came and rewired the switch. These are the kinds of things that really should be checked before renting the room to guests. The biggest issue during my stay was the service and staff training. The resort appears to rely heavily on OJT (on-the-job training) staff, and while they were all very nice, many clearly had not been properly trained. Ordering food was frustrating because meals often arrived at completely different times, sometimes with one person getting their food and the other waiting 20 minutes for theirs, which takes away from the experience of dining together. The breakfast buffet also had issues with food temperature; the first morning the food was cold, the next morning it was warm after I mentioned it, and the following day it was cold again until a manager had to go into the kitchen to address it. Something as simple as keeping proper heat under the buffet trays would easily solve that. Around the pool area the service was simila