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Ébano by PB - Palacio Borghese

4.0 star property

Photo gallery for Ébano by PB - Palacio Borghese

56-inch Smart TV with cable channels, TV
Exterior
Premium bedding, down duvets, Tempur-Pedic beds, minibar
Staircase
Standard Room, 1 King Bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View map
Allende 208, Col. Centro, Oaxaca, OAX, 68000
  • Place, Santo Domingo Square
    ‪2 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪5 min walk‬
  • Place, Zócalo
    ‪7 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪23 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed with Sofa bed

Royal Suite, 1 King Bed with Sofa bed

Royal Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 3 bedrooms
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 30 sq m
  • 3 bedrooms
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Oaxaca

With a stay at Ébano by PB - Palacio Borghese, you'll be centrally located in Oaxaca, steps from Santo Domingo Square and within a 5-minute walk of Museum of Oaxacan Culture. .This historic hotel is 0.2 mi (0.3 km) from Oaxaca Ethnobotanical Garden and 0.4 mi (0.7 km) from Macedonio Alcalá Theater.

What's nearby

  • Santo Domingo Square - 2 min walk - 0.2 km
  • Oaxaca Ethnobotanical Garden - 3 min walk - 0.3 km
  • Church of Santo Domingo de Guzmán - 5 min walk - 0.5 km
  • Zócalo - 7 min walk - 0.6 km
  • Oaxaca Cathedral - 7 min walk - 0.6 km

Getting around

  • Oaxaca Intl. Airport - 21 min drive

Restaurants

  • ‪Cafe Nuevo Mundo - ‬2 min walk
  • ‪La Popular - ‬2 min walk
  • ‪Café Blasón - ‬1 min walk
  • ‪Zandunga - ‬1 min walk
  • ‪Nono Cafe - ‬2 min walk

About this property

Ébano by PB - Palacio Borghese

Adults-only hotel with free breakfast and a rooftop terrace
Ébano by PB - Palacio Borghese offers 8 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters and premium bedding. 56-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

This Oaxaca hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 8 individually decorated guestrooms, featuring minibars and espresso makers. Your Tempur-Pedic bed comes with down comforters and premium bedding. 56-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with onsite massages or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. A complimentary full breakfast is served daily from 8:00 AM to 11:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
A complimentary full breakfast is served each morning between 8:00 AM and 11:30 AM.
Ébano by PB - Palacio Borghese has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:30 AM
  • A restaurant

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 56-inch smart TV with premium cable channels

Food and drink

  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number OVH200129 TB0

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palacio Borghese
Palacio Borghese Hotel
Palacio Borghese Hotel Oaxaca
Palacio Borghese Oaxaca
Palacio Borghese
Palacio Borghese Oaxaca
Palacio Borghese Hotel Boutique
Palacio Borghese Hotel Boutique Adults Only
Palacio Borghese Hotel Boutique - Adults Only Hotel
Palacio Borghese Hotel Boutique - Adults Only Oaxaca
Palacio Borghese Hotel Boutique - Adults Only Hotel Oaxaca

Reviews

Ébano by PB - Palacio Borghese Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 382 out of 469 reviews
Rating 8 - Good. 48 out of 469 reviews
Rating 6 - Okay. 24 out of 469 reviews
Rating 4 - Poor. 7 out of 469 reviews
Rating 2 - Terrible. 8 out of 469 reviews

Reviews

10/10 Excellent

Miguel A

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best service ever. All the hotel personnel was professional and excellent hostess.
Stayed 4 nights in Aug 2025

10/10 Excellent

Efi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Veronica

Stayed 5 nights in Jul 2025

10/10 Excellent

Ignacio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location!
Stayed 6 nights in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities
Great place very comfortable room and the location is perfect right by Santo Domingo and only minutes away from Zocola.
Stayed 7 nights in Jul 2025

10/10 Excellent

YDEY, ANAHEIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay in this hotel was amazing experience. Warm people, very helpful and friendly. Is so hard found place like this. High quality, really recommend this hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Carla, Rancho Santa Margarita

Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionally friendly service at great location

I cannot recall ever having received such kind, attentive service from hotel staff. Right from arrival through to our departure five days later, all the staff were incredibly friendly and helpful at all times/hours with everything from sightseeing and transportation advice to offering a complimentary umbrella during a rain storm. This exceptional level of service helped make our stay special. Entrance to the hotel was always immediate and a good level of security was evident at all times. The location is excellent (right near the Santa Domingo church) with the zocalo within a five minute walk. There is significant street/bar noise. With windows/blinds closed, the noise is not too intrusive, but on Friday/Saturday night, the pumping bass from a nearby rooftop intrudes until quite late (our room was adjacent to the main entrance on the street). The room was kept spotlessly clean throughout our stay with a comfy bed, great A/C, but the bathrooms are getting a little in need of a reno. The rooftop patio is lovely with great views of the surrounding city. The simple included continental breakfast was basic (bread, pastry, fruits, fruit juice, coffee/tea) but tasty and nicely presented. We thoroughly enjoyed our stay at this hotel and would recommend it.
Stayed 4 nights in Jun 2025

10/10 Excellent

Guadalupe, Iowa City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the attentiveness and attention to detail is amazing. Carlos was great. Always giving us tips and recommendations of where to eat and where to visit. staying at this location makes me want to go back to Oaxaca many more times.
rooftop
courtyard
view from rooftop
Stayed 4 nights in May 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The building itself is lovely & incredibly well located. And, Carlos the concierge couldn’t have been more amenable. But the rooms were not great & I would not book again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marithe Denys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and amazing staff! They even gave us a goodbye gift
Stayed 3 nights in Mar 2025

6/10 Okay

MARTIN

Travelled with partner
Liked: Cleanliness, staff & service
Standard room is lower in price but subpar. It is located at the top floor through multiple stairs. Room is plain and closer to a 2-3 star hotel. Noise level can be high given bars across the street (very loud on weekends). Continental breakfast is very basic, service is great but the few employees that seem to work overtime. For $200 the location, and bed, clean bathroom is ok. More expensive rooms at the $350 mark merit a better look at other hotels like the Quinta Real. Disappointing.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jayshree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Palacio Borghese Hotel Boutique was truly exceptional, with impeccably clean and well-appointed rooms, a friendly and attentive staff who went above and beyond to cater to our needs, and a prime location that allowed us to easily explore the surrounding area. We would definitely recommend this property to anyone visiting Oaxaca.
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert Douglas, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable, convenient, clean, safe
Stayed 10 nights in Feb 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location. Staff was very friendly and helpful. A wonderful experience!
Stayed 3 nights in Jan 2025

10/10 Excellent

Nadeem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing l hotel everyone was so nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard E

Stayed 4 nights in Dec 2024

10/10 Excellent

Shahrokh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Carlos was great. THe entire staff were excellent. Friendly and helpful.
Stayed 6 nights in Dec 2024

10/10 Excellent

adriana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Relaxing rooftop is gorgeous.
Stayed 5 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful boutique hotel and the staff are so friendly and helpful. The rooms are unique and there are great linens. Don’t miss the view from the rooftop! This hotel is just steps away from everything that Oaxaca has to offer.
Stayed 1 night in Dec 2024

10/10 Excellent

Beverly

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience in Oaxaca

Very bad experience, room was smelly and no exhaust in the washroom. There was a minor conflict with the attendant and I requested for the manager/supervisor, the attendant straight away denied it with the utmost rudeness.
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience in Oaxaca

The stay was not great. The bathroom was smelly and there was no exhaust. They served continental breakfast without eggs and when asked for eggs they charged very high prices. Also there were some conflicts and I asked for the manager/supervisor, the attendant there straight away denied it with utmost rudeness.
Stayed 1 night in Dec 2024