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The Royal Snail

4.5 star property

Photo gallery for The Royal Snail

Outdoor pool
Bar (on property)
Front of property
Lobby
Daily continental breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Avenue de la Plante 23, Namur, 5000
  • Place, Grand Casino de Namur
    ‪3 min walk‬
  • Place, Castle of Namur
    ‪10 min walk‬
  • Place, Terra Nova
    ‪10 min walk‬
  • Airport, Charleroi (CRL-Brussels South Charleroi)
    ‪33 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room (Pool side)

Standard Room (Pool side)

Standard Room (Pool side)

9.6 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (River side)

Deluxe Room (River side)

Deluxe Room (River side)

7.8 out of 10
Good
(10 reviews)
  • River view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Pool side)

Deluxe Room (Pool side)

Deluxe Room (Pool side)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Garden side)

Superior Room (Garden side)

Superior Room (Garden side)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • River view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property – evening/night
Les Tanneurs de Namur
Namur
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 235 reviews
The price is AU$171
includes taxes & fees
26 May - 27 May
Les Tanneurs de Namur

About the area

Namur

Located in Namur, The Royal Snail is on the riverwalk, within a 15-minute walk of Castle of Namur and Halle al’Chair. .This luxury hotel is 0.8 mi (1.2 km) from Place d'Armes and 1 mi (1.5 km) from Eglise Saint-Loup.

What's nearby

  • Grand Casino de Namur - 3 min walk - 0.3 km
  • Castle of Namur - 10 min walk - 0.9 km
  • Terra Nova - 10 min walk - 0.9 km
  • Place d'Armes - 15 min walk - 1.3 km
  • Felicien Rops Museum - 16 min walk - 1.4 km

Getting around

  • Jambes Station - 17 min walk
  • Charleroi (CRL-Brussels South Charleroi) - 39 min drive

Restaurants

  • ‪Circus Casino Resort - ‬3 min walk
  • ‪Le Panorama - ‬10 min walk
  • ‪Le Fief de Namur - ‬11 min walk
  • ‪Le Château de Namur - ‬15 min walk
  • ‪La Carte Du Roi - ‬11 min walk

About this property

The Royal Snail

The Royal Snail offers 30 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Make yourself at home in one of the 30 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at Agathopede, a poolside fine-dining restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Continental breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Continental breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8 AM and 11 AM.
Agathopede - This poolside fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (EUR 15 per night)
  • Limited on-site valet parking

Food and drink

  • Continental breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Agathopede

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 1.79 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 95 per vehicle (one way)
  • Valet parking fee: EUR 15 per night
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Royal Snail
Royal Snail Hotel
Royal Snail Hotel Namur
Royal Snail Namur
Snail Hotel
The Royal Snail Hotel
The Royal Snail Hotel
The Royal Snail Namur
The Royal Snail Hotel Namur

The Royal Snail Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 222 out of 466 reviews
Rating 8 - Good. 171 out of 466 reviews
Rating 6 - Okay. 51 out of 466 reviews
Rating 4 - Poor. 16 out of 466 reviews
Rating 2 - Terrible. 6 out of 466 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is an amazing example of using space wisely, however you can only access the hot tub with a spa session which is misleading considering it’s listed as an amenity on Hotels.com. There was also no staff at the front desk when we arrived so our illegally parked car was stressful while we waited 10 minutes for someone to check us in and let us know what the parking options were with the hotel. Room decor was very hip and the place had a great vibe.
Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for The Flow, at 15 minutes walk away. Comfortable hotel with character and the staff were delightful. Good value for money.
Stayed 1 night in Sep 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great fond6

What a find! Lovely, quirky place with enthusiastic staff. Some parking right there and big underground carpark with EV chargers not too far away. Right on the river with good access I to town. But we were too tired to leave the building for dinner, and that was great. Superb good choices and every tasted fantastic. Even if you weren't staying here, a great place for a quiet informal.meal.
Stayed 1 night in Sep 2025

8/10 Good

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer break in Namur

Good rooms, friendly staff, nice breakfast, great location!
Stayed 2 nights in Aug 2025

8/10 Good

Marilyn Mcclelland-saleny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room had a very nice view of the river. Only one chair in room. Should be 2 chairs. Room is comfortable size.
Stayed 1 night in Aug 2025

8/10 Good

Jo

Stayed 1 night in Aug 2025

10/10 Excellent

Helen, Stafford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Snail is a great boutique hotel on the outskirts of town but very walkable. Free parking outside the property. Rooms were spacious and all staff were happy to help. Breakfast was good - only cold buffet on display however hot items could be made on request which was great as they were fresh! I really appreciated the omelette and bacon which was cooked for me! Restaurant was lovely with great food. It was busy with few staff however we never felt like we were neglected and they made sure we had everything we needed. Good selection of wines and specialist gin with many tonic options. The spa is quite pricey but beautiful, very small but a high standard - treatments need to be booked in advance as external staff cons to do these. The gym is small and functional (TV was missing from wall when we were there). The pool is really tiny - it’s a plunge pool more for decoration - would be great to have some big fish in it as not really a functional pool! The bedrooms are nice with the best mini bar I’ve had for years! Huge super king bed. Beware that some bedrooms have only a glass screen between the bedroom and bathroom with no privacy screen! Ours had a separate bathroom which was fine (6th floor). The TV really needs upgraded in the room - specified SMART TV but wasn’t - usually freebies channels only, no internet to cast devices or watch Netflix etc. I would highly recommend this hotel and definitely return!
Stayed 1 night in Aug 2025

10/10 Excellent

Xavier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice and cosy boutique hôtel close the city center, at the bottom of the famous Citadelle. Rooms are very comfortable (decoration style is bold… you like it or not) and the real cherry on the cake is an excellent and affordable restaurant on site. Staff is super friendly and helpful. It was not my first time there and it won’t be the last.
Stayed 1 night in Jun 2025

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The air conditioning- if there was any- was certainly not working. It was very hot and the room never cooled down. The first thing I check when I travel abroad is to be sure the facility has air conditioning. I feel it was false advertising to say this property had air conditioning. The room was musty.
Stayed 3 nights in Aug 2024

8/10 Good

Philippe

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff!
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fun place to spend a few nights when visiting Namur. The air-conditioning was great in the hot July weather when I visited and my little balcony, which I was not expecting, was a treat. I often travel solo and take Expedia's recommendation of the suitable room for solo travellers. My room had a single bed which had a comfortable mattress but was a bit on the small side for a 6ft2 man!
Stayed 4 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was super comfortable, although room was a little on the small side it was very well appointed
Stayed 1 night in Jun 2024

10/10 Excellent

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice boutique hotel in Namur (probably unique as far as I know). The restaurant is excellent. Only the breakfast could be improved. But overall, a really pleasant stay.
Stayed 1 night in Apr 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

D

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, rooms are large and nicely decorated. Amenities are lovely.

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best!
Stayed 1 night in Mar 2023

10/10 Excellent

David

Stayed 3 nights in Mar 2023

10/10 Excellent

Nigel, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourite hotels that I stay in
Stayed 1 night in Nov 2022

6/10 Okay

grant

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

general

we have stayed in this hotel many times in the past but sadly now needs a good clean and update. expensive breakfast
Stayed 1 night in Aug 2022

10/10 Excellent

Nigel, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful, super nice view, original rooms
Stayed 2 nights in Jul 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircon was noisy with no way to turn it off, otherwise very comfortable stay
Stayed 1 night in Jul 2021

8/10 Good

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location,friendly staff, ample breakfast

My husband and I stayed for 1 night in this hotel in May '21. The location of the hotel is excellent: close to the Citadel and the Meuse river. The hotel staff is multi-lingual, and very helpful. We opted for a standard room with a view of the pool at the back of the hotel, because it was bigger and probably quieter than the Deluxe rooms with views of the river at the streetside. Parking was free,on the street in front of the hotel. The room had a comfortable double bed,a desk with a minifridge enclosed,1 chair, a red alcove with a seat, a closet with a safe, a see-through shower and a sink with design amenities in the room, a separate toilet, and a small balcony. There was a flatscreen TV and free WIFI too. The room was soundproof, quiet and very clean. The dinner in the hotel was a bit of a disappointment: although the food was very tasty, portions were very small with few accompaniments and the wine was on the expensive side. Breakfast however was ample and very tasty. We could choose between a sweet or hearty breakfast or we could get a combination of the two (which we did). On top of that, we could opt for eggs any style, fruit and juice. As long as there are Covid-restrictions, breakfast is served on a tray in the room at an hour of your choosing. There isn't much space to eat it, though . One of us could sit on the chair at the desk, the other one had to sit on the bed. We had a very good stay here, and we will stay here again when we are in Namur.
The hotel façade
Room 406 seen from the door
Room 406
Room 406
Stayed 1 night in May 2021