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Hotel Riu Palace Aruba - All Inclusive

4.0 star property

Photo gallery for Hotel Riu Palace Aruba - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Lobby
Aerial view
5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Balcony view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • Parking included

Explore the area

View map
J.E. Irausquin Blvd 79, Noord
  • Place, The Casino at Hilton Aruba
    ‪3 min walk‬
  • Place, Palm Beach
    ‪3 min walk‬
  • Place, Hyatt Regency Casino
    ‪9 min walk‬
  • Airport, Oranjestad (AUA-Queen Beatrix Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite Junior

Free minibar, in-room safe, desk, blackout curtains

Suite Junior

  • 39 sq m
  • Sleeps 4

View all photos for Suite Junior with Side Sea View

Free minibar, in-room safe, desk, blackout curtains

Suite Junior with Side Sea View

  • 35 sq m
  • Sleeps 4

View all photos for Junior Suite, Partial Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (U)

8.0 out of 10
Very good
(256 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(115 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(6 reviews)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Ocean View (U)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room (L)

Free minibar, in-room safe, desk, blackout curtains

Standard Double Room (L)

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (L)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (B2C-US)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Ocean View (B2C-US)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (C)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (C)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (ROH | C)

Free minibar, in-room safe, desk, blackout curtains

Double Room (ROH | C)

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

Free minibar, in-room safe, desk, blackout curtains

Suite (U)

8.4 out of 10
Very good
(5 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (L)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (L)

Free minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Sea View (L)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (L)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (E)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (E)

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (E)

Free minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Sea View (E)

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room (E)

Free minibar, in-room safe, desk, blackout curtains

Standard Double Room (E)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 39 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Connecting Rooms, Ocean View (C)

  • 39 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite (C)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (C)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (B2C-CA)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (ROH | B2C-CA)

Free minibar, in-room safe, desk, blackout curtains

Double Room (ROH | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

View all photos for Suite, Ocean View (B2C-CA)

Free minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Connecting Rooms (L)

Free minibar, in-room safe, desk, blackout curtains

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Oceanfront (L)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 8
  • 1 King Bed

View all photos for Suite Junior with Sea View

Free minibar, in-room safe, desk, blackout curtains

Suite Junior with Sea View

  • 39 sq m
  • Sleeps 4

View all photos for Suite with Sea View

Free minibar, in-room safe, desk, blackout curtains

Suite with Sea View

  • 61 sq m
  • Sleeps 2

View all photos for Suite Premium with Sea View

Free minibar, in-room safe, desk, blackout curtains

Suite Premium with Sea View

  • 61 sq m
  • Sleeps 2

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About the area

Noord

Located in Noord (Palm Beach), Hotel Riu Palace Aruba - All Inclusive is within a 10-minute walk of Palm Beach and Hyatt Regency Casino. .This all-inclusive property is 1.1 mi (1.8 km) from Eagle Beach and 2.8 mi (4.5 km) from Divi Golf and Beach Resort.

What's nearby

  • Bubali Bird Sanctuary - 3 min walk - 0.3 km
  • The Casino at Hilton Aruba - 3 min walk - 0.3 km
  • Palm Beach - 3 min walk - 0.3 km
  • Butterfly Farm - 7 min walk - 0.6 km
  • Hyatt Regency Casino - 9 min walk - 0.8 km

Getting around

  • Queen Beatrix Intl. Airport (AUA) - 14 min drive

Restaurants

  • ‪2 Fools and a Bull - ‬7 min walk
  • ‪Gianni's Ristorante - ‬4 min walk
  • ‪Bugaloe Beach Bar & Grill - ‬5 min walk
  • ‪Lola Taqueria - ‬4 min walk
  • ‪Tambu Beach and Pool Bar - ‬7 min walk

About this property

Hotel Riu Palace Aruba - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Hyatt Regency Casino
Hotel Riu Palace Aruba - All Inclusive offers 450 accommodations with free minibar items and safes. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 450 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. This property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Grab a bite at Don Nicolás, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Noord? This property has facilities measuring 1959 square feet (182 square meters), including conference space. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Don Nicolás - This buffet restaurant serves breakfast and dinner.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Sayuri - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Milano - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Nautilis - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Volleyball

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Nicolás
  • Krystal
  • Milano
  • Nautilis
  • Sayuri

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • 3 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from July 2 2025 to May 7 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

All Inclusive Aruba Riu
All Inclusive Aruba Riu Palace
All Inclusive Riu Palace Aruba
Aruba All Inclusive Riu Palace
Aruba Riu All Inclusive
Palace Aruba
Riu Aruba
Riu Palace All Inclusive Aruba
Riu Palace Aruba
Riu Palace Aruba All Inclusive
Riu Palace Aruba All Inclusive Palm Beach
Riu Palace Aruba Palm Beach
Riu Palace Aruba All Inclusive Noord
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Riu Palace Aruba Noord
Riu Palace Aruba All Inclusive All-inclusive property Noord
Riu Palace Aruba All Inclusive All-inclusive property
Riu Aruba Inclusive Noord
Riu Aruba Inclusive Inclusive
Riu Palace Aruba All Inclusive
Hotel Riu Palace Aruba - All Inclusive Noord
Hotel Riu Palace Aruba - All Inclusive All-inclusive property

Hotel Riu Palace Aruba - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 961 out of 1852 reviews
Rating 8 - Good. 404 out of 1852 reviews
Rating 6 - Okay. 251 out of 1852 reviews
Rating 4 - Poor. 123 out of 1852 reviews
Rating 2 - Terrible. 113 out of 1852 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peta Gay Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Ryan

Disliked: Property conditions & facilities
The food was decent for an all inclusive. The elevators to the rooms were a huge inconvenience. One was constantly broke and there’s only two. Doesn’t seem they have a service elevator, so the staff would occupy the working car with cleaning carts and food carts. Also, we were supposed the get a $500 credit with the booking. When we arrived I was told we wouldn’t be getting a credit but I can ask the shops and spa for a discount. Thought that was weird. Figured I’d take it up with Expedia and was told by the receptionist to do just that when we checked out. Overall it was nice but we’d try a different resort next time.
Stayed 7 nights in Sep 2025

10/10 Excellent

James

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great entertainment! Mandy is awesome! Fun bartenders…Jack at the pool was great! Food was excellent! Love Aruba, and loved staying at RIU!
Stayed 7 nights in Sep 2025

10/10 Excellent

fatime

Stayed 5 nights in Sep 2025

10/10 Excellent

hasan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay in

8/10 Good

Nishant

Liked: Staff & service, amenities, property conditions & facilities
Ocean was not visible. Lot of construction around the property but the place is very nice! Def worth the beach, can do with or without all inclusive and there’s good food in the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay, views are nice, it's quiet and the staff were friendly yet professional. Loved my stay here and would book again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely kind and accommodating for the entire stay. The cleaning of the resort as a whole was spectacular! The only sort of issue with cleanliness was that the same diligence taken outside was not continued in the rooms. The food was good, we were unlucky and the outdoor food spot by the water only reopened on our last day there. But overall it was an awesome experience, would definitely go again.
Stayed 7 nights in Sep 2025

10/10 Excellent

Vladimir

Travelled with partner
Liked: Amenities, property conditions & facilities
Coming back next year for sure!
Stayed 6 nights in Sep 2025

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was as expected for repeat Riu guests. I like d that it was walkable to shopping and additional dining. The staff was friendly. Had to call daily to have our fridge restocked but room was clean and restocked. Food was mediocre at best.
Stayed 6 nights in Sep 2025

8/10 Good

Michael, Marstons Mills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Tina

Stayed 4 nights in Sep 2025

4/10 Poor

Jerome

Travelled with family
Liked: Cleanliness, staff & service
The room that I booked was not available until 2 days later and I was told I would need to check out at noon and would have to wait till 3 to get the new room! So I ended up staying in the room with only one bed and the noise from the construction at 7 am! I had my 78 year old mother with me and just didn’t like the service at all!
Stayed 4 nights in Sep 2025

6/10 Okay

Trechia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful very clean space. I must say food was better off hotel. The beach view impeccable. The entertainment was to in one area not for all but overall I would go back
Stayed 3 nights in Sep 2025

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!!!
Stayed 4 nights in Sep 2025

2/10 Terrible

Stacy-Ann

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Farasley Ramirez, Largo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This vacation was one of my favorite experiences. Perfect location on the crystal-clear waters of Aruba. We'll be back!
Stayed 3 nights in Sep 2025

2/10 Terrible

Calvin Darnell Parnell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were water bugs in two of the rooms that I was designated. The first room actually had a cap of suspected heroin in one of the dresser drawers. During the weekdays Monday through Wednesday, there was nothing but nonstop, construction, and noise going on. That was not Revealed during the booking process.
Stayed 4 nights in Sep 2025

10/10 Excellent

Amy Sarah Greenberg

Liked: Cleanliness, staff & service
This is my favorite chain and the Riu in Aruba is the best! From the staff, to the other guest…great time!!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Brandy

Stayed 6 nights in Sep 2025

6/10 Okay

Lennox

Liked: Cleanliness, staff & service
I resented the fact that, throughout my stay, there was no adequate television service in the room. Upon my request, a technician came to my room to investigate. His visit was useless because he could not solve the problem. I had looked forward to watching television news and sports from Canada and the United States in the comfort of my room. Sadly, this did not happen. It ruined my visit. I therefore request a partial monetary refund of my hotel bill in compensation for this disastrous occurrence. A reasonable and speedy refund will be greatly appreciated.
Stayed 7 nights in Sep 2025

10/10 Excellent

Darla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención al cliente fue una muy buena experiencia. Todo estuvo excelente. Gracias por la hospitalidad.
Stayed 3 nights in Sep 2025

2/10 Terrible

Artheia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was under construction, the television did not work, internet service was down for first few days, elevators went out twice, on day 3 no hot water There was NO INDICATION PROVIDED PRIOR TO BOOKING THAT THE HOTEL WAS UNDER COSTRUCTION/ Renovation. Noise started everyday at 6:30-7 am and went until 7pm! We had to have the buffet everyday. ALL RESTAURANTS FILLED EVERY DAY! No control over people reserving space at the beach or pool. Non guest at pool.
Stayed 4 nights in Sep 2025

6/10 Okay

Iskandar

There was no hot water in the first 24 hours. Tv and telephones did not work. Telephone started working after I made a multiple complains. It was very noisy everyday starting 8 in the morning due to renovations. Elevators weren't working properly and steady.
Stayed 7 nights in Aug 2025

10/10 Excellent

Heela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really amazing experience with RIU Palace! Great pools and beaches, nice and really helpful staff, clean property, great food, incredible view!
Stayed 7 nights in Sep 2025