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My stay at the Welcomhotel Kimsar Fort and Dunes was amazing! From the moment I arrived I felt welcomed and very much at home. The staff are the best! From the front office to the restaurants to the grounds keepers, every single person made sure that my needs was met above and beyond my wildest dreams. I am not exaggerating when I say these things. The town around the Fort is small and doesn't have any "tourist" spots, but I walked around and everyone was friendly. I even got to feed cows at a roadside stand. When booking, you have the option to stay at the Fort or in the Dune Huts, which are about 10Km away. This is a personal choice but I chose to stay at the Fort and visit the Dunes. The Dunes are spotless and the same impeccable service was shown at the Dunes a well. They had an overland jeep that can take you up to the sunset viewing spot but i choose to walk. The huts are deluxe with a/c and thick plaster walls so they'd be comfortable even when it's hot. Lastly, the cultural shows are outstanding! Singing, music, dancing, puppet show and magic. All were excellent, and as I told them at the end of the evening, it touched my heart. I swayed to the music, got goose bumps from the beautiful dancing, smiled at the puppetry and laughed with the magician. If you're looking for an oasis in the desert, look no further. You will not be disappointed.

The property is very good. Gives you a majestic feeling of royalty. Vegetarian foods are not so much in the cuisine. Breakfast wide spread. The front office manager is very friendly. Like the way the welcome the guest. Not to mention 2 lonely dogs well taken care.

Remote expensive one.Particularly food.Even regular tea costs 300 INR,Not even had welcome drink.No complimentary breakfast.AC not working.No flippers/door mats/carpet even the floor is cold.No proper hot water.Room service didn’t respond even after half an hour.Night cultural program is below par.

Very spacious property and rooms

Beautiful heritage property with very kind owner. However the hotel staff are indifferent and lack basic hospitality training

The staff is outstanding at this beautiful property. We only stayed one night in Bikaner and weren’t expecting much based on some of the negative reviews we read on Trip Advisor before booking. However our experience was outstanding. We were warmly greeted and given two beautiful suites. The floor in our room had just been refinished and was still off-gassing. We asked to be moved and were promptly and cheerfully given another room. We arrived on Diwali and the hotel had fireworks on the front lawn and a dinner in the outdoor central courtyard. There were live musicians and an incredible dancer during dinner. Breakfast the next morning was great and the service was friendly and professional. To top it off our friends left behind some clothing. The hotel promptly texted me a photo of what was left behind and kindly mailed it to our address in India so that I could return it to them when we finally go back to the USA. Thank you Mr. Narendra Singh Shekhawat for going above and beyond. I happily recommend a stay at the Laxmi Niwas Palace. We look forward to returning.