Book Nieuwkapelle hotels

The hotel was clean and easy to find as there are signposts for all the hotels. It is very close to all the tourist attractions too. The breakfast is very expensive for what it is and we would not normally of had it , but there was not much open for that sort of thing in the square. The receptionist was not over friendly and it seemed like it was a chore for her to help us , especially when I asked her to order us a taxi on one of the days.

My wife and I came here as part of our anniversary celebration. We were looking forward to a comfortable, learning experience. This is our first time in this part of France but 2nd time in France. You would think that this hotel being in a worldwide historic destination(Dunkirk) that the hotel staff would at least think of visitors that maybe coming from other parts of the world. They failed. They did not accommodate our visit whatsoever. From the initial greeting, I sensed that we were intruding their hotel. There was no sense of welcoming... no sense of warmth that is usually present in places of hospitality. Our stay was anything but hospitable & enjoyable. We couldn't wait to leave. The French are known for their indifference, lack of warmth, and lack of civility... this French hotel staff succeeded in all three. Simple requests were met hesitation, indifference and rudeness. I could go on and on. I will never come back to this place and will advise those in my circle not to come here... or France for that matter as both of my visits to France were anything but enjoyable.

Our 4th visit here. Good location. Secure parking. Comfortable apartments. Bar, serving limited meals and good breakfast.

Staff were extremely help and polite. Room was clean and spacious

Lovely hotel in a fantastic location Team super helpful - we left something behind and they tried really hard to find it - thank you

I booked this hotel solely due to the location near the train station. This was our first time in France and I didn’t want to be wandering the streets of Dunkirk looking for my hotel. Also my French sucks. The pros: incredibly close to the train & bus station which was surprisingly quiet it was at night. The added bonus is that the bus system in Dunkerque is free, and once we figured out what bus we needed to get on to get to the plage & museum, we were golden. We also paid additional for the breakfast, which I compared to what you would pay in the States, was well worth it. We were given hot options (the eggs seemed like they were actually cooked- not that gross stuff from a bag you see in many American hotels) and my son was very pleased. And though we were surprised by three separate twin beds, they were indeed comfortable, so I can’t complain there. CONS: our shower. The drain was clogged up and since it was a walk in, you had to shower, turn off the water, let it drain, and then continue. We were only there one night, and we had already had a bit of a snafu with the language barrier when we checked in, so I didn’t want to complain. At breakfast I realized we were not only the oldest people there, but only one traveling with a kid. I felt like this hotel was one step above a hostel, and had to double check that wasn’t what I booked.